Submit a Review for Helping Hands Home Care (Birmingham)
170 High Street, Harborne, Birmingham, B17 9PP
View Full Details of Helping Hands Home Care (Birmingham)Latest Reviews for Helping Hands Home Care (Birmingham)
17 July 2025
The local branch based in Harborne are ideal for my needs. My care extends to meals, washing me and general basic needs. Being a amputee i am ltd in movement. Today 8th of July i had to call them out due to an emergency of a personal nature. Within 15 minutes they were here and cleaned me up and put the washing on. Brilliant job well executed . The ladies who care for me are polite and treat me with dignity and thats all i ask for. Any minor issues are always sorted out there and then. The only issue i have is not with the branch, but the company accounting invoice system. You can not pay in advance as it confuses their computer. The system works a week in arrears. But they have now solved the issue to my satisfaction. A good branch that i would say to use for any needs.
17 July 2025
A very efficient care at home package for a family member. The company was flexible as the care requirements changed due to the gradual increase in dementia symptoms presented by the family member. The carers on site were friendly , sensitive and empathetic. The management support was responsive and efficient, would recommend the company to future clients.
27 May 2025
All staff are kind, caring and helpful. I can find no fault. They always check before they leave to see if there is anything else I need. No job is too small. All good with jobs, eg cleaning cats litter tray. I would recommend them to anyone.
15 May 2025
Excellent. I have been using them for about 20 years. Any problems I report to the Birmingham branch and it is sorted straight away.
01 January 2020
I was very sceptical about having a carer for my parents, but after a very helpful and friendly meeting with the branch manager, all of mine and my parents' concerns were addressed - it's like we've known the carers for years! I can safely say, this was the best decision and my mom and dad are in great hands. I'd thoroughly recommend Helping Hands.
Latest Reviews for Helping Hands Home Care (Birmingham)
17 July 2025
The local branch based in Harborne are ideal for my needs. My care extends to meals, washing me and general basic needs. Being a amputee i am ltd in movement. Today 8th of July i had to call them out due to an emergency of a personal nature. Within 15 minutes they were here and cleaned me up and put the washing on. Brilliant job well executed . The ladies who care for me are polite and treat me with dignity and thats all i ask for. Any minor issues are always sorted out there and then. The only issue i have is not with the branch, but the company accounting invoice system. You can not pay in advance as it confuses their computer. The system works a week in arrears. But they have now solved the issue to my satisfaction. A good branch that i would say to use for any needs.
17 July 2025
A very efficient care at home package for a family member. The company was flexible as the care requirements changed due to the gradual increase in dementia symptoms presented by the family member. The carers on site were friendly , sensitive and empathetic. The management support was responsive and efficient, would recommend the company to future clients.
27 May 2025
All staff are kind, caring and helpful. I can find no fault. They always check before they leave to see if there is anything else I need. No job is too small. All good with jobs, eg cleaning cats litter tray. I would recommend them to anyone.
15 May 2025
Excellent. I have been using them for about 20 years. Any problems I report to the Birmingham branch and it is sorted straight away.
01 January 2020
I was very sceptical about having a carer for my parents, but after a very helpful and friendly meeting with the branch manager, all of mine and my parents' concerns were addressed - it's like we've known the carers for years! I can safely say, this was the best decision and my mom and dad are in great hands. I'd thoroughly recommend Helping Hands.