We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
These prices are only a guideline, please contact Helping Hands Home Care (Birmingham) to find out the exact price for your requirements.
Helping Hands Home Care (Birmingham) has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years. Over all time Helping Hands Home Care (Birmingham) has 5 reviews.
Review from J M (Client) published on 17 July 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
My care extends to meals, washing me and general basic needs. Being a amputee i am ltd in movement.
Today 8th of July i had to call them out due to an emergency of a personal nature. Within 15 minutes they were here and cleaned me up and
The ladies who care for me are polite and treat me with dignity and thats all i ask for. Any minor issues are always sorted out there and then.
The only issue i have is not with the branch, but the company accounting invoice system. You can not pay in advance as it confuses their computer. The system works a week in arrears. But they have now solved the issue to my satisfaction.
A good branch that i would say to use for any needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David W (Relative of Client) published on 17 July 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Client) published on 27 May 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M R (Client) published on 15 May 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John A (Son of Client) published on 1 January 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.2 (9.167) out of 10 for Helping Hands Home Care (Birmingham) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Helping Hands Home Care (Birmingham) is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Birmingham) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 May 2021
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Branch Care Manager
About me
Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support within their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes.
I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service which everyone deserves.
Experience and expertise
In 1993, I was involved in a road traffic collision that left me wheelchair dependent and learning to walk again. As a result, I received care to help me regain my independence, which gave me a great understanding of what many of our customers experience every day. This inspired me to start my own domiciliary care company with my mother in 1995, and in the last 20+ years, I have worked in various different sectors of the care industry. This has given me the knowledge and experience that I have today, which I hope to share with you to support you in the community.
Over the years, I have obtained several different qualifications which are mandatory for the care sector, but I have also obtained my NVQ Level 4 in 2003, as well as my Registered Managers Award (RMA) in 2006 which has enabled me to register with the Care Quality Commission (CQC) as a Registered Manager.
Why I chose Helping Hands
I chose to work with Helping Hands because it is such a unique and inspiring company that has achieved so much within the care industry. Helping Hands have a great framework, structure and support teams that enable us to provide high-quality care services. I’m so glad I joined the team, I’ve been welcomed and supported since the start of my employment, knowing that both our customers and staff are supported throughout the business.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Birmingham) to verify any information. View our terms and conditions. Helping Hands Home Care (Birmingham) has an Enhanced Service - more info.
