Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for New Hope Community Healthcare

stars
stars 06 October 2025
Good communication with carers organising times to connect with the client. Efficient service. Client always has someone to help her answer the calls I make to her and make sure she is comfortable. They are always quick to call back if the client has unanswered questions.
Review from Lucy A (Friend of Client/Service User)
stars
stars 03 October 2025
They always put the client first! Methinks they anyone being looked after by these good people are most fortunate. Sometimes it can be extremely difficult looking after clients when their support is unseen or ignored but they manage to do the best they can.
Review from I F (Friend of Client/Service User)