Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool, FY2 0JN
View Full Details of Westmorland Homecare (Wyre & Fylde)We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting of the fact that he needs personal care, after initial resistance to the idea. It is very necessary to have a small team of regular carers with whom he can relax.
Westmorland were thoroughly professional from start to finish. The care coordinator did a home visit and then a follow up with the team of carers who would be looking after my mum to meet her and familiarised themselves with the surroundings. The attitude, behaviour and level of care and empathy shown by all the carers was exemplary and I would have no hesitation in recommending them.
Excellent service, including understanding and patient carers. Timely visits, good understanding of needs to be met. High standard of care provided.
Bloody fantastic, staff excellent.
In the period since Westmorland started helping my mother to look after my father the staff have been nothing but brilliant. They are friendly, reliable, on time. My dad doesn't have dementia, but is infirm and almost deaf due to catching covid last year, but they have never showed any irritation or exasperation when he is slow to understand or sit/stand when they need him to while tending to his needs. They are always happy to help out in other ways (cups of tea, toast, washing up) and always offer to help my mum with other household tasks, too. And just as importantly, my mum likes all the carers, and has said so several times.
Brilliant service, very respectful of my mum's needs. Excellent service. If you want a care service that puts the person first no matter how complex there needs this is the one for you
Excellent service from caring and professional staff.
I have found the staff very reliable & trustworthy, nice & friendly. Would recommend them.
We have received help from Westmorland Homecare for 6 months. My husband is a very private person but the carers gained his confidence right from the start. He and I feel entirely happy with his care by the regular carers. Having familiar people is a great plus point for my husband, who has dementia. The carers have also helped me with housekeeping and everything asked of them cheerfully and at a high standard. They are mature people who understand our situation. We cannot praise Westmorland, their management and staff enough.
Everything is very good.
Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were very pleased with what they had heard and read.
We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.
I have found the staff to be very efficient and helpful and have no problems with the service provided.
Very happy with all aspects of Westmorland's care, from the office staff who are helpful and nothing is too much trouble. The carers have all been matched to my father and mother's needs and we have a wonderful team of carers - they do excellent care and are always cheerful and respect both my parents' needs. We have no concerns with any aspect of Westmorland's care and would not hesitate to recommend them to anyone. Thank you to everyone at Westmorland.
We have had Westmorland Homecare support for just under 3 years and in that time Mum has received excellent care and support and has never been let down. 100% reliability and as a family we fully trust Westmorland Care. It is hard to allow carers in to look after a relative, but we need not have worried. Mum enjoys the visits from her carers and sees them as friends. Thank you Westmorland Homecare.
My neighbour/friend has been using Westmorland since 2019. As my friend's health deteriorated, I saw the carers more regularly, doing different things like taking her out. Previously, she had been doing things independently but was unable. The carers were so friendly; my friend enjoyed her time out with them. They arranged birthday parties for her and all the carers attended. I even got asked to go. She went to social events, and the impact it had on my friend was incredible. She had no local family, the only people she got to see were myself and the carers. She couldn't wait for their visits. I have put this review on because you hear many bad stories about care. I have heard many from other friends, but the ladies here always seemed cheerful and happy to help. One even assisted me in taking some shopping into my house. My friend sadly passed away at the age of 100, and all the carers attended her funeral, which I thought was such a lovely touch. They sure gave her something to smile about in her last years.
All carers and company are excellent.
I am very pleased with the service I receive from Westmorland Homecare. The Health Care assistants are always helpful and friendly, in fact, I regard them more as friends than carers. They never allow their own problems to encroach on their attention to clients. Occasionally, unforeseen circumstances mean last-minute changes but they always deal with this calmly and efficiently. The staff are excellent in their efforts to ensure clients receive the carers they prefer and are most familiar with - not always an easy task. Yes, I am most satisfied.
We are very happy with Westmorland and all the carers that attend my father. They are always very friendly, polite and professional and will go the extra mile. Thank you.
Very professional and reliable. They regularly review Mum's care plan with the family and ensure it is followed by the carers. On each visit, my mum is treated with respect, she doesn't have mental capacity so it is important her carers are people we trust supported by a competent management team.
We have been and still are very pleased with the help and support always given by the carers. My partner, the client, has become accepting of the fact that he needs personal care, after initial resistance to the idea. It is very necessary to have a small team of regular carers with whom he can relax.
Westmorland were thoroughly professional from start to finish. The care coordinator did a home visit and then a follow up with the team of carers who would be looking after my mum to meet her and familiarised themselves with the surroundings. The attitude, behaviour and level of care and empathy shown by all the carers was exemplary and I would have no hesitation in recommending them.
Excellent service, including understanding and patient carers. Timely visits, good understanding of needs to be met. High standard of care provided.
Bloody fantastic, staff excellent.
In the period since Westmorland started helping my mother to look after my father the staff have been nothing but brilliant. They are friendly, reliable, on time. My dad doesn't have dementia, but is infirm and almost deaf due to catching covid last year, but they have never showed any irritation or exasperation when he is slow to understand or sit/stand when they need him to while tending to his needs. They are always happy to help out in other ways (cups of tea, toast, washing up) and always offer to help my mum with other household tasks, too. And just as importantly, my mum likes all the carers, and has said so several times.
Brilliant service, very respectful of my mum's needs. Excellent service. If you want a care service that puts the person first no matter how complex there needs this is the one for you
Excellent service from caring and professional staff.
I have found the staff very reliable & trustworthy, nice & friendly. Would recommend them.
We have received help from Westmorland Homecare for 6 months. My husband is a very private person but the carers gained his confidence right from the start. He and I feel entirely happy with his care by the regular carers. Having familiar people is a great plus point for my husband, who has dementia. The carers have also helped me with housekeeping and everything asked of them cheerfully and at a high standard. They are mature people who understand our situation. We cannot praise Westmorland, their management and staff enough.
Everything is very good.
Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were very pleased with what they had heard and read.
We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.
I have found the staff to be very efficient and helpful and have no problems with the service provided.
Very happy with all aspects of Westmorland's care, from the office staff who are helpful and nothing is too much trouble. The carers have all been matched to my father and mother's needs and we have a wonderful team of carers - they do excellent care and are always cheerful and respect both my parents' needs. We have no concerns with any aspect of Westmorland's care and would not hesitate to recommend them to anyone. Thank you to everyone at Westmorland.
We have had Westmorland Homecare support for just under 3 years and in that time Mum has received excellent care and support and has never been let down. 100% reliability and as a family we fully trust Westmorland Care. It is hard to allow carers in to look after a relative, but we need not have worried. Mum enjoys the visits from her carers and sees them as friends. Thank you Westmorland Homecare.
My neighbour/friend has been using Westmorland since 2019. As my friend's health deteriorated, I saw the carers more regularly, doing different things like taking her out. Previously, she had been doing things independently but was unable. The carers were so friendly; my friend enjoyed her time out with them. They arranged birthday parties for her and all the carers attended. I even got asked to go. She went to social events, and the impact it had on my friend was incredible. She had no local family, the only people she got to see were myself and the carers. She couldn't wait for their visits. I have put this review on because you hear many bad stories about care. I have heard many from other friends, but the ladies here always seemed cheerful and happy to help. One even assisted me in taking some shopping into my house. My friend sadly passed away at the age of 100, and all the carers attended her funeral, which I thought was such a lovely touch. They sure gave her something to smile about in her last years.
All carers and company are excellent.
I am very pleased with the service I receive from Westmorland Homecare. The Health Care assistants are always helpful and friendly, in fact, I regard them more as friends than carers. They never allow their own problems to encroach on their attention to clients. Occasionally, unforeseen circumstances mean last-minute changes but they always deal with this calmly and efficiently. The staff are excellent in their efforts to ensure clients receive the carers they prefer and are most familiar with - not always an easy task. Yes, I am most satisfied.
We are very happy with Westmorland and all the carers that attend my father. They are always very friendly, polite and professional and will go the extra mile. Thank you.
Very professional and reliable. They regularly review Mum's care plan with the family and ensure it is followed by the carers. On each visit, my mum is treated with respect, she doesn't have mental capacity so it is important her carers are people we trust supported by a competent management team.