Submit a Review for Helping Hands Home Care (Wakefield)
11a Wood Street, Wakefield, WF1 2EL
View full details of Helping Hands Home Care (Wakefield)Latest Reviews for Helping Hands Home Care (Wakefield)
13 November 2025
What a wonderful team! Caring, cheerful, and hard working, and I know that my wife Sheila is well looked after and that she feels the same. We have never had a single grouse about anything. All in all - top service. Thank you all.
08 October 2025
The management staff & carers at Wakefield branch are excellent, I can only speak for the carers I have met & who look after my mum.
I do sympathise, however, with the management team, they are constantly run to capacity. When there is sickness, annual leave, or care issues, they come out of the
office to help out. More often than not, this is the case; it would be helpful to provide more resources. I think a 'pool' care is needed for times when cars are off the road. Good staff are leaving to go elsewhere, which is a shame. Overall, an excellent team!!
07 June 2023
Very good company.
25 May 2023
Excellent service, reliable and caring staff.
19 May 2023
The service I receive is what I have asked for, and at the moment is all that is required, should the situation chance then I will ask them for extra help.
10 May 2023
I cannot recommend Helping Hands highly enough. Every single person is a star, and in my experience, goes over and above normal to look after me. They are always cheerful and efficient. They get me my meals and make me feel important. They never treat me as an old woman who is a nuisance.
19 April 2023
The care provided has been reliable, kind and proficient.
Staff are positive, helpful and competent.
The only slight concern has been some small problems with communication occasionally.
31 March 2023
The home care my mum receives is outstanding!
The whole management and care team are wonderful and can't do enough for Mum, she's always treated with kindness, understanding and dignity. We, as her family, are very happy with the service given and always have the assurance she's always well looked
after. As always, we thank the whole of the Helping Hands Home Care team.
08 March 2023
As a first-time user of home care services, we were delighted with the quality of the carers and management at the Wakefield branch of Helping Hands. The whole process was pleasant, professional, swift and efficient.
If we have a need for carers in the future we will definitely contact Helping
Hands.
30 September 2022
I have found Helping Hands Home Care to be professional and friendly. Always trying to give the times and help required.
It is obvious that the carers are well trained and treat the relatives and carers with dignity, care and respect.
I would not hesitate to hire them.
23 September 2022
I will be forever grateful for the care and attention given to our family from your dedicated staff. Always a smile and encouraging words and suggestions for a better way of dealing with a difficult situation. I welcomed them to our home and for the support they gave me. My late husband asked each
day for their help and was comforted by the way they were able to attend to his needs over a long period of time.
I have recommended your services to several people. Thank you all.
15 July 2022
Helping Hands continues to provide care in a totally considerate manner to the highest expectations. They always make every effort, and succeed, in accommodating any and every change in needs as they occasionally unexpectedly arise.
07 June 2022
I am very happy with my twice daily visits from Helping Hands so far. Will be in contact if I need more.
09 November 2021
Everyone we have had contact with have been very helpful and friendly carers have been like part of our family. They have been very efficient and have treated us with respect, their help has been invaluable. Thank you to all at Helping Hands Home Care (Wakefield) .
16 September 2021
My feedback to the six criteria below is based on my general assumption of how I feel the care is going. I get text communication from the carer which indicates her general conscientiousness, honesty and compassion. However, as my mother's verbal communication is poor I get no information from my
mother regarding the carer visits and sadly I have had no information at all from the company to date. I did expect daily record sheet information following each visit but have not had this to date.
16 September 2021
I have no complaints about any of the young ladies.
16 September 2021
Very satisfied and extremely happy with the service, always obliging and helpful.
16 September 2021
After 3 days of care, there have been no problems.
07 September 2021
Carers are polite and very helpful. They always put in extra calls when needed.
07 September 2021
Happy at the moment, very helpful. Some like to have a chat and others like to get on with what they're doing. Hope it continues.
Latest Reviews for Helping Hands Home Care (Wakefield)
13 November 2025
What a wonderful team! Caring, cheerful, and hard working, and I know that my wife Sheila is well looked after and that she feels the same. We have never had a single grouse about anything. All in all - top service. Thank you all.
08 October 2025
The management staff & carers at Wakefield branch are excellent, I can only speak for the carers I have met & who look after my mum.
I do sympathise, however, with the management team, they are constantly run to capacity. When there is sickness, annual leave, or care issues, they come out of the
office to help out. More often than not, this is the case; it would be helpful to provide more resources. I think a 'pool' care is needed for times when cars are off the road. Good staff are leaving to go elsewhere, which is a shame. Overall, an excellent team!!
07 June 2023
Very good company.
25 May 2023
Excellent service, reliable and caring staff.
19 May 2023
The service I receive is what I have asked for, and at the moment is all that is required, should the situation chance then I will ask them for extra help.
10 May 2023
I cannot recommend Helping Hands highly enough. Every single person is a star, and in my experience, goes over and above normal to look after me. They are always cheerful and efficient. They get me my meals and make me feel important. They never treat me as an old woman who is a nuisance.
19 April 2023
The care provided has been reliable, kind and proficient.
Staff are positive, helpful and competent.
The only slight concern has been some small problems with communication occasionally.
31 March 2023
The home care my mum receives is outstanding!
The whole management and care team are wonderful and can't do enough for Mum, she's always treated with kindness, understanding and dignity. We, as her family, are very happy with the service given and always have the assurance she's always well looked
after. As always, we thank the whole of the Helping Hands Home Care team.
08 March 2023
As a first-time user of home care services, we were delighted with the quality of the carers and management at the Wakefield branch of Helping Hands. The whole process was pleasant, professional, swift and efficient.
If we have a need for carers in the future we will definitely contact Helping
Hands.
30 September 2022
I have found Helping Hands Home Care to be professional and friendly. Always trying to give the times and help required.
It is obvious that the carers are well trained and treat the relatives and carers with dignity, care and respect.
I would not hesitate to hire them.
23 September 2022
I will be forever grateful for the care and attention given to our family from your dedicated staff. Always a smile and encouraging words and suggestions for a better way of dealing with a difficult situation. I welcomed them to our home and for the support they gave me. My late husband asked each
day for their help and was comforted by the way they were able to attend to his needs over a long period of time.
I have recommended your services to several people. Thank you all.
15 July 2022
Helping Hands continues to provide care in a totally considerate manner to the highest expectations. They always make every effort, and succeed, in accommodating any and every change in needs as they occasionally unexpectedly arise.
07 June 2022
I am very happy with my twice daily visits from Helping Hands so far. Will be in contact if I need more.
09 November 2021
Everyone we have had contact with have been very helpful and friendly carers have been like part of our family. They have been very efficient and have treated us with respect, their help has been invaluable. Thank you to all at Helping Hands Home Care (Wakefield) .
16 September 2021
My feedback to the six criteria below is based on my general assumption of how I feel the care is going. I get text communication from the carer which indicates her general conscientiousness, honesty and compassion. However, as my mother's verbal communication is poor I get no information from my
mother regarding the carer visits and sadly I have had no information at all from the company to date. I did expect daily record sheet information following each visit but have not had this to date.
16 September 2021
I have no complaints about any of the young ladies.
16 September 2021
Very satisfied and extremely happy with the service, always obliging and helpful.
16 September 2021
After 3 days of care, there have been no problems.
07 September 2021
Carers are polite and very helpful. They always put in extra calls when needed.
07 September 2021
Happy at the moment, very helpful. Some like to have a chat and others like to get on with what they're doing. Hope it continues.