Ground Floor Office, Clifton Rugby Football Club, Station Road, Bristol, BS10 7TT
View Full Details of Alina Homecare Bristol NorthAlina have been very responsive with changes to timing of care visits and additional visits to cover hospital appointments. The carers are all appreciated and provide companionship. The manager at Alina North Bristol is especially helpful and responsive.
Both my partner and myself cannot praise the carers from Alina more highly; charm, humour and "care", and on top of that excellent time-keepers. Has made a huge difference to the start of the day for us both.
The care given to Mum has been reliable, predictable, caring and friendly from the start, so Mum has felt comfortable and listened to. She has been treated with dignity, kindness and understanding. The continuity of care has been really important and Mum loves her carer, looks forward to the visits, feels good afterwards. Mum has a renewed zest after the visits. As Mum's carer, I felt great peace of mind once we started with Alina care. The daily reports are helpful and detailed, assisting me with meeting Mum's ongoing needs or informing me about an issue I was unaware of, eg contacting the GP using a photograph. Communication between myself and all carers has been excellent, and I believe this has deepened the overall care Mum receives. The care Mum has received from Alina is both physical and emotional, as there is always kindness and time for a chat. Mum feels safe, and so do I. Thank you.
the carer provided is punctual, friendly and very good with Mum, Mum is so pleased with the attention that she is given Thank you to two members of staff in particular. The personal attention is very thorough and thoughtully provided.
I'm very housebound nowadays. So occasional outings to meet up with friends and visit beautiful places are a real treat for me. I went out with my carer from Alina care north Bristol driving us to meet one of my friends and watch a lovely entertainment in the garden of a very old house. It was a lovely afternoon, with sunshine, good company, music, talk, dancing and ,of course, lovely cakes and drinks made by the Country market ladies.. My Alina carer was helpful throughout and a good driver. I would not have been able to go out without her help.
Alina care stepped in and helped us when were were desperate caring for my dad at the end of his life. Everything took so long to kick in with the NHS care system and my dad was deteriorating faster than we could cope. Every contact with the manager at Alina care was so reassuring. The team acted fast and were so kind and understanding. We really appreciated their compassion when life was at its hardest. Thank you to everyone.
We are very pleased with the service and patience the carer have when dealing with my father and my step-mother and all the carer workers have been lovely and my father now very much looks forward to their visits.
Am really happy with the care that my mum receives from Alina care. The carers are brilliant looking after my mum. We have seen a big difference in her mood after they have visited. The office team are also really responsive and flexible to our requirements. Thank you all so much.
Right from the "get-go" my husband and I found your North Bristol team wonderful! We were both in our 80s and finding living in our flat with no help increasingly challenging (Parkinsons & Lymphodema). Through Bristol North we received professional help from upwards of 10 carers at varying times of day., Some were completely new to the profession but were admirably supervised by the manager and her colleague. We are now both resident in a Care Home but will always appreciate what Alina Home Care Provider did for us at a difficult juncture.
Alina have been very responsive to my parents' needs and provided a high level of care and supervision of that care. We have had a very personalised approach and genuine commitment to providing the best services for my parents. I feel that my parents are in very safe and professional hands.
Mum who lives alone has used Alina Homecare for over a year. The carers have been extremely professional and friendly. The office staff are very quick to reply to my emails and adapt to last-minute requests all the time. Over the last few days, Mum became quite ill and before being taken to the hospital, the carers changed the usual visiting schedule and came in several times a day to check on her, calling the doctor and finally an ambulance when they felt it was needed. As Mum lives alone, Alina Homecare has given me such peace of mind. I know Mum has been well looked after. I can't thank all the staff enough. I highly recommend Alina Homecare to anyone who needs care and support.
Alina Home Care North Bristol are a really great team of care providers. Their communication is excellent and they demonstrate a genuinely person-centred approach. The office team were great when we needed help and with getting care organized at a really tricky time. They came to see us and talked us through everything and they were always on hand to answer queries by phone (at all hours). The carers were calm, kind, efficient, considerate and cheery. They looked after Mum (and the cats!) so well and they supported Mum to live in her own home for as long as she could. They made a huge difference to her quality of life, allowing her to be as autonomous as possible in the face of ever-encroaching Parkinson's Disease. Thank you all.
The manager and all the team at Alina were simply outstanding. Right from the get-go, communication was always brilliant and everything was set out in clear and simple terms which was greatly appreciated as there were a lot of plates spinning in our lives at the time when we first approached them. The carers were lovely and very understanding towards my mum's needs and we always felt as if we were in safe and capable hands. Alina's carers primarily visited mum during the daytime but after a particularly arduous stretch in the hospital, we took advantage of their 'live-in carer' service. This was brilliant and much-needed! As was typical, everything was arranged very efficiently and the carer herself was an angel. Mum sadly passed not so long ago. Whilst it still hurts to think that she is gone, I am genuinely grateful to the team at North Bristol Alina for caring so brilliantly for my mum as I am sure they made a hugely positive difference to her quality of life in her final months.
This is a care company that actually CARES. The manager is excellent and goes above and beyond to support her clients and their families. The contrast between this company/branch and many of the others is stark. So many are just not interested and seem desensitised to the human element of care; the management hides behind rules and regulations. In comparison, the manager is incredibly responsive and adaptable, and her team is skilled and experienced. My dad recently died and I don't know what we'd have done without them in those last days. The support was truly remarkable. I highly recommend Alina Care Bristol North.
I am writing regarding the home care service my relative is receiving from Alina. We are all impressed with the support from everyone involved at Alina. The assessment process was arranged very quickly, was very smooth, sensitive, professional and thorough. One member of staff in particular was just so reassuring. Carers (mainly two in particular) were identified for my sister-in-law that have built a fantastic relationship and are always very thoughtful and kind. She really values their care and support. Initially she was receiving 3 visits a week. Soon after this needed to be increased to every day and then twice a day. This was all managed so well by the team and the same care workers have remained involved. The consistency of both carers and the timing of visits has been fantastic.
The manager and co-ordinator at Alina (north Bristol) were always kind and very quick to respond when required. I couldn't have asked for more from them both. All carers who attended my dad were very very kind and had a special bond with him and he always had a good relationship with them all. I can't praise all at Alina Homecare enough.
Alina have been providing carers for my mother for over a year now. We have had some challenges during this time but Alina have listened to our needs and concerns and have responded with very helpful solutions.
Alina Homecare was recommended by a friend, we had a visit from one of the carers who after a discussion she suggested a certain member of the staff and she has been very pleasant and conscientious. My wife seems very happy in her company.
Alina are caring for my mum and dad and are doing a wonderful job. As a family, we have built strong relationships with the carers, co-ordinator and manager. This ensures we are all working together to provide the best care. They are the first to notice any changes and report them back to us. We love the app and find it reassuring to know how the shift is going. The carers are there and we know Mum and Dad are being looked after as individuals with their wishes listened to. Always willing to make changes and respond to our requests.
The majority of the staff have formed very positive relationships with Mum and give her all the support and company she needs. Mum looks forward to their visit and it has a positive impact on her mood and wellbeing. The management team are also very flexible and offer understanding and support when changes are required. Thank you Alina. My only issue is value for money. As Mum’s care needs increase I fear we will have to look to another care supplier who are more affordable which I don’t want to have to do.
Alina have been very responsive with changes to timing of care visits and additional visits to cover hospital appointments. The carers are all appreciated and provide companionship. The manager at Alina North Bristol is especially helpful and responsive.
Both my partner and myself cannot praise the carers from Alina more highly; charm, humour and "care", and on top of that excellent time-keepers. Has made a huge difference to the start of the day for us both.
The care given to Mum has been reliable, predictable, caring and friendly from the start, so Mum has felt comfortable and listened to. She has been treated with dignity, kindness and understanding. The continuity of care has been really important and Mum loves her carer, looks forward to the visits, feels good afterwards. Mum has a renewed zest after the visits. As Mum's carer, I felt great peace of mind once we started with Alina care. The daily reports are helpful and detailed, assisting me with meeting Mum's ongoing needs or informing me about an issue I was unaware of, eg contacting the GP using a photograph. Communication between myself and all carers has been excellent, and I believe this has deepened the overall care Mum receives. The care Mum has received from Alina is both physical and emotional, as there is always kindness and time for a chat. Mum feels safe, and so do I. Thank you.
the carer provided is punctual, friendly and very good with Mum, Mum is so pleased with the attention that she is given Thank you to two members of staff in particular. The personal attention is very thorough and thoughtully provided.
I'm very housebound nowadays. So occasional outings to meet up with friends and visit beautiful places are a real treat for me. I went out with my carer from Alina care north Bristol driving us to meet one of my friends and watch a lovely entertainment in the garden of a very old house. It was a lovely afternoon, with sunshine, good company, music, talk, dancing and ,of course, lovely cakes and drinks made by the Country market ladies.. My Alina carer was helpful throughout and a good driver. I would not have been able to go out without her help.
Alina care stepped in and helped us when were were desperate caring for my dad at the end of his life. Everything took so long to kick in with the NHS care system and my dad was deteriorating faster than we could cope. Every contact with the manager at Alina care was so reassuring. The team acted fast and were so kind and understanding. We really appreciated their compassion when life was at its hardest. Thank you to everyone.
We are very pleased with the service and patience the carer have when dealing with my father and my step-mother and all the carer workers have been lovely and my father now very much looks forward to their visits.
Am really happy with the care that my mum receives from Alina care. The carers are brilliant looking after my mum. We have seen a big difference in her mood after they have visited. The office team are also really responsive and flexible to our requirements. Thank you all so much.
Right from the "get-go" my husband and I found your North Bristol team wonderful! We were both in our 80s and finding living in our flat with no help increasingly challenging (Parkinsons & Lymphodema). Through Bristol North we received professional help from upwards of 10 carers at varying times of day., Some were completely new to the profession but were admirably supervised by the manager and her colleague. We are now both resident in a Care Home but will always appreciate what Alina Home Care Provider did for us at a difficult juncture.
Alina have been very responsive to my parents' needs and provided a high level of care and supervision of that care. We have had a very personalised approach and genuine commitment to providing the best services for my parents. I feel that my parents are in very safe and professional hands.
Mum who lives alone has used Alina Homecare for over a year. The carers have been extremely professional and friendly. The office staff are very quick to reply to my emails and adapt to last-minute requests all the time. Over the last few days, Mum became quite ill and before being taken to the hospital, the carers changed the usual visiting schedule and came in several times a day to check on her, calling the doctor and finally an ambulance when they felt it was needed. As Mum lives alone, Alina Homecare has given me such peace of mind. I know Mum has been well looked after. I can't thank all the staff enough. I highly recommend Alina Homecare to anyone who needs care and support.
Alina Home Care North Bristol are a really great team of care providers. Their communication is excellent and they demonstrate a genuinely person-centred approach. The office team were great when we needed help and with getting care organized at a really tricky time. They came to see us and talked us through everything and they were always on hand to answer queries by phone (at all hours). The carers were calm, kind, efficient, considerate and cheery. They looked after Mum (and the cats!) so well and they supported Mum to live in her own home for as long as she could. They made a huge difference to her quality of life, allowing her to be as autonomous as possible in the face of ever-encroaching Parkinson's Disease. Thank you all.
The manager and all the team at Alina were simply outstanding. Right from the get-go, communication was always brilliant and everything was set out in clear and simple terms which was greatly appreciated as there were a lot of plates spinning in our lives at the time when we first approached them. The carers were lovely and very understanding towards my mum's needs and we always felt as if we were in safe and capable hands. Alina's carers primarily visited mum during the daytime but after a particularly arduous stretch in the hospital, we took advantage of their 'live-in carer' service. This was brilliant and much-needed! As was typical, everything was arranged very efficiently and the carer herself was an angel. Mum sadly passed not so long ago. Whilst it still hurts to think that she is gone, I am genuinely grateful to the team at North Bristol Alina for caring so brilliantly for my mum as I am sure they made a hugely positive difference to her quality of life in her final months.
This is a care company that actually CARES. The manager is excellent and goes above and beyond to support her clients and their families. The contrast between this company/branch and many of the others is stark. So many are just not interested and seem desensitised to the human element of care; the management hides behind rules and regulations. In comparison, the manager is incredibly responsive and adaptable, and her team is skilled and experienced. My dad recently died and I don't know what we'd have done without them in those last days. The support was truly remarkable. I highly recommend Alina Care Bristol North.
I am writing regarding the home care service my relative is receiving from Alina. We are all impressed with the support from everyone involved at Alina. The assessment process was arranged very quickly, was very smooth, sensitive, professional and thorough. One member of staff in particular was just so reassuring. Carers (mainly two in particular) were identified for my sister-in-law that have built a fantastic relationship and are always very thoughtful and kind. She really values their care and support. Initially she was receiving 3 visits a week. Soon after this needed to be increased to every day and then twice a day. This was all managed so well by the team and the same care workers have remained involved. The consistency of both carers and the timing of visits has been fantastic.
The manager and co-ordinator at Alina (north Bristol) were always kind and very quick to respond when required. I couldn't have asked for more from them both. All carers who attended my dad were very very kind and had a special bond with him and he always had a good relationship with them all. I can't praise all at Alina Homecare enough.
Alina have been providing carers for my mother for over a year now. We have had some challenges during this time but Alina have listened to our needs and concerns and have responded with very helpful solutions.
Alina Homecare was recommended by a friend, we had a visit from one of the carers who after a discussion she suggested a certain member of the staff and she has been very pleasant and conscientious. My wife seems very happy in her company.
Alina are caring for my mum and dad and are doing a wonderful job. As a family, we have built strong relationships with the carers, co-ordinator and manager. This ensures we are all working together to provide the best care. They are the first to notice any changes and report them back to us. We love the app and find it reassuring to know how the shift is going. The carers are there and we know Mum and Dad are being looked after as individuals with their wishes listened to. Always willing to make changes and respond to our requests.
The majority of the staff have formed very positive relationships with Mum and give her all the support and company she needs. Mum looks forward to their visit and it has a positive impact on her mood and wellbeing. The management team are also very flexible and offer understanding and support when changes are required. Thank you Alina. My only issue is value for money. As Mum’s care needs increase I fear we will have to look to another care supplier who are more affordable which I don’t want to have to do.