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Alina Homecare Bristol North

Ground Floor Office, Clifton Rugby Football Club, Station Road, Bristol, South Gloucestershire BS10 7TB
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Alina Homecare Bristol North, Bristol
Alina Homecare Bristol North, Bristol
Alina Homecare Bristol North, Bristol

Alina Homecare Bristol (North) provides high quality domiciliary care to people living in Bristol.

This includes Bishopston, Clifton, Coombe Dingle, Cotham, Filton, Henbury, Henleaze, Horfield, Redland, Sea Mills, Sneyd Park, Southmead, Stoke Bishop & Westbury-on-Trym.

Dedicated and caring staff deliver quality, bespoke care with respect.

Home care services include help washing and dressing, meal preparation, household chores, companionship, shopping, social activities and palliative care.

Home care clients include adults with...  

Care Provided by Alina Homecare Bristol North

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

We pride ourselves on providing excellent quality Home Care at competitive prices.

The cost of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from 30 minute visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.

Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.

We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.

We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.

Your home. Your care. Your choice.

Contact Alina Homecare Bristol North to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)

Good to Know

Group / Owner

Person in charge

  • Sally Butler (Registered Manager)

Alina Homecare Bristol North Reviews (76)

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9.8

Alina Homecare Bristol North has a Review Score of 9.8 (9.781) out of 10, based on 30 reviews in the last 2 years. Over all time Alina Homecare Bristol North has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from Alex H (Son of Client) published on 20 July 2026 Submitted via Website
Overall Experience
Alina provided care for both my parents for seven months as my father suffered two strokes and whilst my mother was living with incurable cancer. Throughout this period Alina consistently provided care that went above and beyond expectations. Across the different carers who visited the standard of care, consideration and professionality was extremely high, with several exceptional carers. Whilst there were many practical aspects to the care needed, I was also struck by the level of understanding and emotional support that was provided, not only to my parents but also to me as a family member. Care was highly individualised and carers took an interest in my parents backgrounds and hobbies, engaging with them not simply as clients but as people. Their recruitment and training processes are clearly focussed on developing individuals who see care in this holistic manner.

I would not hesitate to recommend Alina to anyone looking for carers who are highly-skilled and compassionate.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

thank you for your lovely review, it means so much to hear your kind words, I am very lucky to have such a great team behind me and I am very proud of them. I will pass your lovely review on to them. I know they will miss Mum and Dad a lot. We all wish you all the best for the future.

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Review from H W (Daughter of Client) published on 25 June 2026 Submitted via Website
Overall Experience
Alina care have been helping out my Dad for about a year now. The carers have all been lovely and friendly and try to do everything Dad wants to help him out. They went above and beyond when he fell, waiting 5hrs with him, until the ambulance arrived. He ended up in hospital, and they visited him there, getting things from the home he needed, and giving him a bit of company.

Can't thank them enough.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your lovely review, we are so pleased you know that dad is being well looked after and he also enjoys the companionship side of the carers. We will pass on your kind words to the carers.

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Review from A T (Son of Client) published on 15 June 2026 Submitted via Website
Overall Experience

Following my father's stroke in January, which significantly affected his memory and cognitive abilities, followed by several months in hospital recovering, we were fortunate to have the support of Alina in our home. The carers treated him with kindness, patience, and dignity. They provided excellent care, were reliable and professional, and took the time to understand his individual needs. I would highly recommend their services to anyone looking for compassionate, high-quality care for a loved one.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for such a lovely review, I will pass your kind words to our staff. We hope dad has settled in his new home now.

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Review from K L (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Supportive and responsive office, with many carers providing sensitive care, and one exceptional carer. Recently a lot of new carers who don't always seem to check the tasks. Person receiving care is unable sometimes to state needs.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your review. A few missing stars will give us pointers to where we can improve! please don't hesitate to contact us directly with any concerns.

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Review from S M (Daughter of Client) published on 28 May 2026 Submitted via Website
Overall Experience

We have really appreciated the care we have received from Sally and her carers following my Dad's traumatic fall a few weeks ago. They were there from the start to help him out of hospital and into his home where he was so much more comfortable. The carers are just wonderful - we really can't praise them enough and so well suited to his needs. He has made an amazing recovery at 92 years. We thank you for making it possible for him to continue his recovery at home now and we really do appreciate your kindness. A truly wonderful service and we feel so supported. Thank you.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you so much for your lovely words, we are so happy dad is now recovered and doing well. We will continue to support him and you as a family. I will pass your kind words on to the care staff.

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Review from Clare T (Daughter of Client) published on 10 April 2026 Submitted via Website
Overall Experience

We been using home care for a year now.to help care for our dad who has parkinsons.We are so happy to have them in our lives .its so reasuring to know that the carers are going into see dad whilst we are at work and helping our mum who is hes main carer.we really appriciate there help and support

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you so much for taking the time to share such positive feedback. It is wonderful to read how the team go above and beyond. We pride ourselves on providing person centred care that treats each person with respect and dignity by being flexible and adapting quickly to their changing needs. I will share your lovely feedback with the team.

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Review from Sarah S (Daughter of Client) published on 7 April 2026 Submitted via Website
Overall Experience
The carers I have met have been kind, considerate and had my dad at the forefront of their minds
They are all punctual, have ID and considerate to the fact my dad is recently bereaved
My dad is physically independent and a little stubborn but they take the time to share tasks like washing/ drying up to chat
He lacks capacity and insight but they understand how frustrating this is for him

This has been a very difficult time for us as a family and the carers have certainly helped to ease our ongoing burden

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your lovely review, we are so glad your are happy with the support our carers are giving dad and that he is coming to terms with the care and support he is receiving. Our carers are highly experienced in dementia which helps with understanding dads needs.

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Review from Jennifer S (Daughter of Client) published on 30 March 2026 Submitted via Website
Overall Experience
Really caring team, both in the office and also the carers.
They have all stepped up to the mark.
This has been a challenging time for us and you have helped us enormously

Well done to you all and thank you

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North
Thank you for your review, we have a great team here in North Bristol who thrive on caring and supporting our clients. We stand out as we also do less than hourly calls and definitely value for money. We have a great training academy and quality team who support our staff very well.

We are so happy that we have all supported you and your family with a professional way.

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Review from C H (Son of Client) published on 26 March 2026 Submitted via Website
Overall Experience

Alina have provided wonderful carers on a continuous basis over a three year period for my mother who is very immobile and required increasing care to remain independent and at home. I could not recommend Alina more highly.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North
Thank you for your kind words, we are proud of our wonderful care team and we are glad we were able to support mum over the years.

We hope she has settled well into her new home and still enjoying her independence.

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Review from Sheila C (Client / Service User) published on 5 March 2026 Submitted via Website
Overall Experience
Alina Home Care service accommodated my needs all through December 2025 & January 2026.
Due to being in hospital unexpectedly on a couple of occasions, I required extra care when coming home, the company has been amazing at providing this with no problem. I cannot say enough about my carers, their friendliness & kindness have made them such special friends.They have the experience too cover all aspects of caring including cleaning if needed but more important to take me out to appointments etc if required. I always look forward to them coming, Their special gift is to talk, this is so reassuring.

Due to my health problems, Alina Home Care will be a permanent relationship for my future.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for taking the time to write a lovely review, we are always at the end of the phone and always ready to help. Our care staff have had very good training through our academy, but their kindness and caring is within. We are so happy that you are experiencing our wonderful team and look forward to the future with you.

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Review from Jillian H (Client / Service User) published on 26 February 2026 Submitted via Website
Overall Experience

It has been a great relief to have the support of the Alina carers. They are reliable and kind and have proved flexible about meeting our care needs at any one time. We have found them responsive, cheerful and chatty, so that, as well as the practical help they provide, we are also able to have stimulating conversations, which is really important now that our ability to get out has been curtailed. The manager has been sensitive to our needs and has gone out of her way to check that all is going well. I would recommend them to anyone seeking care and support.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North
Thank you so much for your wonderful feedback.
We are truly grateful for your kind words about both our care team and office staff. It means a great deal to know that you feel our carers have your best interests at heart. We are also delighted to hear that your experience with our office team has been just as positive.

Thank you again for taking the time to share your experience.

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Review from Laura W (Daughter of Client) published on 25 February 2026 Submitted via Website
Overall Experience

Alina Home Care have been absolutely fantastic in providing care for our dad who has dementia and also developed a high level of physical care needs. Right from the start the carers and managers have been very responsive and flexible to his changing needs and sometimes challenging behaviour. They took the time to really get to know dad and build great relationships with him. They are very professional, but also always really caring and kind. It was easy to contact them and they were brilliant at keeping us up to date throughout the day via their app. When dad became very poorly Alina enabled him to stay at home for as long as he could. The managers and carers really went above and beyond to support dad and us. We couldn't have managed without their unfailing kindness, calmness and cheerfulness.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for a lovely review it really means a lot to be recognised for the work our staff do. It was a pleasure to know both dad and yourselves, we hope he is doing well in his new home.

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Review from V C (Sister-in-law of Client) published on 27 January 2026 Submitted via Website
Overall Experience

Alina Homecare have listened with great patience and understanding to respond to the wishes and needs to help to support my elderly relative to receive care.The feedback we receive is especially helpful to keep us informed in how to plan for the future.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your kind words, we are so glad she has settled with her carer. Our team are very patient and we always support our clients in a person cantered way.

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Review from H C (Daughter of Client) published on 24 December 2025 Submitted via Website
Overall Experience
The care from Alina was great at keeping mum stimulated and happy.
The carers were all really kind and chatty. They took mum out for walks and activities and she made positive relationships with them.
They ensured mum had eaten and sometimes did some cleaning.
Although she may sometimes have said she didn't want anyone coming round, she enjoyed the visits and they ensured she had regular routines. They were skilled at distracting her from her dementia hallucinations and generally managed to move her on from feelings of distress or confusion.

They came on time and were responsive to last minute changes.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North
Thank you for your lovely review and kind words. Carers enjoyed visiting Mum and it was always a pleasure to know they had made a difference.

They miss her very much. We hope Mum is doing well in her new home.

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Review from Simon C (Nephew of Client) published on 5 December 2025 Submitted via Website
Overall Experience

Alina Care looked after my Aunt for approximately 2 years and proved to be reliable, caring and capable in looking after my Aunt's needs. For the last 18 months of her life they were providing care for 24 hours a day , 7 days a week. They made her comfortable and always responded well to feedback. I would highly recommend Alina Care to others requiring personal care for a relative.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your lovely review, it was a joy to have known your aunt and the carers thought a lot of her. Our quality of care is always delivered with dignity and respect by our carers.

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Review from J B (Niece of Client) published on 25 November 2025 Submitted via Website
Overall Experience
Alina arranged live in carers for my Aunt over approximately two years.
The majority of selected carers had excellent professional and personal skills, particularily as her needs became more demanding and complex.
Any concerns relating to her care was dealt with quickly. Communication between myself and the Managers was very good.
I would have no hesitation in recommending them to friends and family.

One particular carer delivered outstanding care to my Aunt which I communicated to her Managers.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your kind review, we always deliver good quality care to our service users and I am so glad you felt that with your Aunt. Communication is key and we always ensure our service users and family feel supported throughout.

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Review from H H (Daughter of Client) published on 13 August 2025 Submitted via Website
Overall Experience

Alina have been very responsive with changes to timing of care visits and additional visits to cover hospital appointments.

The carers are all appreciated and provide companionship. The manager at Alina North Bristol is especially helpful and responsive.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for taking the time to share your positive experience with the North Bristol Team. I am pleased to read how responsive, flexible and helpful the Manager has been. I will share your positive feedback with the carers, its warming to know they treat Mum with dignity and how much you appreciate it.

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Review from Robert G (Partner of Client) published on 30 July 2025 Submitted via Website
Overall Experience

Both my partner and myself cannot praise the carers from Alina more highly; charm, humour and "care", and on top of that excellent time-keepers. Has made a huge difference to the start of the day for us both.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you for your kind words, our highly trained staff really are amazing who really take pride in the job role. We are so happy that we have made a huge difference to your days. I will pass on your lovely review to our staff.

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Review from Sue W (Daughter of Client) published on 30 July 2025 Submitted via Website
Overall Experience

The care given to Mum has been reliable, predictable, caring and friendly from the start, so Mum has felt comfortable and listened to. She has been treated with dignity, kindness and understanding. The continuity of care has been really important and Mum loves her carer, looks forward to the visits, feels good afterwards. Mum has a renewed zest after the visits. As Mum's carer, I felt great peace of mind once we started with Alina care. The daily reports are helpful and detailed, assisting me with meeting Mum's ongoing needs or informing me about an issue I was unaware of, eg contacting the GP using a photograph. Communication between myself and all carers has been excellent, and I believe this has deepened the overall care Mum receives. The care Mum has received from Alina is both physical and emotional, as there is always kindness and time for a chat. Mum feels safe, and so do I. Thank you.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you so much for your lovely review which we will pass on to our carers. We are so glad that both mum and yourself are happy with the support received. We have a great team of staff who really do pride themselves in the care they deliver.

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Review from Stephanie H (Daughter of Client) published on 14 July 2025 Submitted via Website
Overall Experience
the carer provided is punctual, friendly and very good with Mum, Mum is so pleased with the attention that she is given Thank you to two members of staff in particular.

The personal attention is very thorough and thoughtully provided.

Reply from Sally Butler, Registered Manager at Alina Homecare Bristol North

Thank you so much for your lovely review, we are so happy that you and Mum are pleased with our services. I will pass on your kind words to our carer.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2021
Overall
Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • 24 Jun 2025

    Alina Homecare has for the fifth consecutive year, been recognised with a ‘Top 20 Home Care Group National Award for 2025’ by leading UK Home Care review website, homecare.co.uk. These...

Awards / Recognitions (8)

  • 29 May 2026Recipient: Alina Homecare
  • 30 May 2025Recipient: Alina Homecare
  • 31 May 2024Recipient: Alina Homecare

Meet the Team (1)

Sally
Sally Job Title: Registered Manager Joined: 2019

Sally is proud of the work her Team does, delivering excellent personalised care services to local people in their community.

Frequently Asked Questions about Alina Homecare Bristol North

How many Carers does Alina Homecare Bristol North employ?

Alina Homecare Bristol North employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Bristol North to verify any information. View our terms and conditions. Alina Homecare Bristol North has an Enhanced Service - more info.