Alina Homecare Bristol North

Supportive and responsive office, with many carers providing sensitive care, and one exceptional carer. Recently a lot of new carers who don't always seem to check the tasks. Person receiving care is unable sometimes to state needs.

We have really appreciated the care we have received from Sally and her carers following my Dad's traumatic fall a few weeks ago. They were there from the start to help him out of hospital and into his home where he was so much more comfortable. The carers are just wonderful - we really can't praise them enough and so well suited to his needs. He has made an amazing recovery at 92 years. We thank you for making it possible for him to continue his recovery at home now and we really do appreciate your kindness. A truly wonderful service and we feel so supported. Thank you.

We been using home care for a year now.to help care for our dad who has parkinsons.We are so happy to have them in our lives .its so reasuring to know that the carers are going into see dad whilst we are at work and helping our mum who is hes main carer.we really appriciate there help and support

This has been a very difficult time for us as a family and the carers have certainly helped to ease our ongoing burden

Well done to you all and thank you

Alina have provided wonderful carers on a continuous basis over a three year period for my mother who is very immobile and required increasing care to remain independent and at home. I could not recommend Alina more highly.

Due to my health problems, Alina Home Care will be a permanent relationship for my future.

It has been a great relief to have the support of the Alina carers. They are reliable and kind and have proved flexible about meeting our care needs at any one time. We have found them responsive, cheerful and chatty, so that, as well as the practical help they provide, we are also able to have stimulating conversations, which is really important now that our ability to get out has been curtailed. The manager has been sensitive to our needs and has gone out of her way to check that all is going well. I would recommend them to anyone seeking care and support.

Alina Home Care have been absolutely fantastic in providing care for our dad who has dementia and also developed a high level of physical care needs. Right from the start the carers and managers have been very responsive and flexible to his changing needs and sometimes challenging behaviour. They took the time to really get to know dad and build great relationships with him. They are very professional, but also always really caring and kind. It was easy to contact them and they were brilliant at keeping us up to date throughout the day via their app. When dad became very poorly Alina enabled him to stay at home for as long as he could. The managers and carers really went above and beyond to support dad and us. We couldn't have managed without their unfailing kindness, calmness and cheerfulness.

Alina Homecare have listened with great patience and understanding to respond to the wishes and needs to help to support my elderly relative to receive care.The feedback we receive is especially helpful to keep us informed in how to plan for the future.

They came on time and were responsive to last minute changes.

Alina Care looked after my Aunt for approximately 2 years and proved to be reliable, caring and capable in looking after my Aunt's needs. For the last 18 months of her life they were providing care for 24 hours a day , 7 days a week. They made her comfortable and always responded well to feedback. I would highly recommend Alina Care to others requiring personal care for a relative.

One particular carer delivered outstanding care to my Aunt which I communicated to her Managers.

Alina have been very responsive with changes to timing of care visits and additional visits to cover hospital appointments.

The carers are all appreciated and provide companionship. The manager at Alina North Bristol is especially helpful and responsive.

Both my partner and myself cannot praise the carers from Alina more highly; charm, humour and "care", and on top of that excellent time-keepers. Has made a huge difference to the start of the day for us both.

The care given to Mum has been reliable, predictable, caring and friendly from the start, so Mum has felt comfortable and listened to. She has been treated with dignity, kindness and understanding. The continuity of care has been really important and Mum loves her carer, looks forward to the visits, feels good afterwards. Mum has a renewed zest after the visits. As Mum's carer, I felt great peace of mind once we started with Alina care. The daily reports are helpful and detailed, assisting me with meeting Mum's ongoing needs or informing me about an issue I was unaware of, eg contacting the GP using a photograph. Communication between myself and all carers has been excellent, and I believe this has deepened the overall care Mum receives. The care Mum has received from Alina is both physical and emotional, as there is always kindness and time for a chat. Mum feels safe, and so do I. Thank you.

The personal attention is very thorough and thoughtully provided.

I went out with my carer from Alina care north Bristol driving us to meet one of my friends and watch a lovely entertainment in the garden of a very old house. It was a lovely afternoon, with sunshine, good company, music, talk, dancing and ,of course, lovely cakes and drinks made by the Country market ladies.. My Alina carer was helpful throughout and a good driver. I would not have been able to go out without her help.

Alina care stepped in and helped us when were were desperate caring for my dad at the end of his life. Everything took so long to kick in with the NHS care system and my dad was deteriorating faster than we could cope. Every contact with the manager at Alina care was so reassuring. The team acted fast and were so kind and understanding. We really appreciated their compassion when life was at its hardest. Thank you to everyone.

We are very pleased with the service and patience the carer have when dealing with my father and my step-mother and all the carer workers have been lovely and my father now very much looks forward to their visits.