REGUS Office 212, Castle Court, 41 London Road, Reigate, RH2 9RJ
View Full Details of Cedar Oak Healthcare Services LtdOur experience of the agency service for my wife has been exemplary - prompt, courteous, hygienic, kind and understanding. Care for my wife has been akin to a mother/daughter relationship. Nothing has been ignored and all requests have been met. The standard of carer (on a 24-hour live in basis) of whom we have experienced four to date, has never altered in any way. All have been able to provide an excellent service, for which my wife and I are extremely grateful.
A particular carer is a kind, efficient and cheerful helper always. Highly recommend.
Kind and patient.
Mum thinks the carers are great. Never has any issues. Always friendly.
The level of care my husband is receiving I am very happy. The staff have been excellent and also being patient with him. Keep up with the good job, has my husband sees the staff are his new extended family and always looking forward to bath days.
The carers are very diligent in the care of my mum. Most are good at communicating with us and keeping us up to date. They are friendly and kind. Sometimes I find that they have not communicated changes to each other. It would be good to have some contact with the office so that we can communicate through them.
Fairly satisfied
Reliable and consistent care for bed bound patient. Carers are friendly and client focused.
Majority of the time the care is excellent, there was a few times in a week where the carer did not arrive until 10:15 - 10:30 which made my husband uneasy and aggressive for the rest of the day. It is good to see male carers as well now, my husband gets on with them. Now his usual carers are back, my husband is happy and content.
The staff are very careing. I couldn't wish for any better.
My experience with Cedar Oak Care Service nothing but very very excellent.
Thank you so much to the team, I'm grateful for the kind, patient and reliable support they give me. Thanks very much. .
Your carers have both changed my mums life and ours as daughters. Its allowed us to be able to be daughters again giving mum back her dignity. Your carers look after mum and her home with extreme care and the personal touches that have lifted her spirits no end. Mum loves the consistency of the same carers returning to her and learning her ways of wanting care performed. Thank you from all of us in our family.
Our carers have been visiting 3 times per day to attend to my father and we are extremely satisfied with the personal care and attention that has been provided. They are friendly and always take the time to ensure that he is comfortable before leaving. We are also using them to administer all his medication at each visit and this has been a huge "weight lifted of us" and takes the pressure off trying to remember what medicine is needed and when. Would highly recommend this team of carers and we have a contact number 24 hours per day if needed
I am very happy with the care provided by the team. I find them kind, caring, considerate and professional. They always make sure I am comfortable and happy before they leave.
Cedar Oak Healthcare Services were consistently excellent. Excellent in the care they provided and communicated to the family. They were understanding and adaptable to the changing needs. Patient, understanding and sympathetic. Always accessible by phone and always the same carers which meant that a precious connection was formed.
Very good
My mum is really happy with the carers. She regularly talks about them so I know she is happy. They provide a very professional service and I feel that Mum is in safe hands. Thank you for all you do for her - enabling me to stay in work full time.
Excellent service and punctuality from all staff, good care with no problems. Fair value for money these days, I would not hesitate to use this company again in the future if I am unfortunate enough to need more care.
Very pleased with the carer's 30 mins of help.
Our experience of the agency service for my wife has been exemplary - prompt, courteous, hygienic, kind and understanding. Care for my wife has been akin to a mother/daughter relationship. Nothing has been ignored and all requests have been met. The standard of carer (on a 24-hour live in basis) of whom we have experienced four to date, has never altered in any way. All have been able to provide an excellent service, for which my wife and I are extremely grateful.
A particular carer is a kind, efficient and cheerful helper always. Highly recommend.
Kind and patient.
Mum thinks the carers are great. Never has any issues. Always friendly.
The level of care my husband is receiving I am very happy. The staff have been excellent and also being patient with him. Keep up with the good job, has my husband sees the staff are his new extended family and always looking forward to bath days.
The carers are very diligent in the care of my mum. Most are good at communicating with us and keeping us up to date. They are friendly and kind. Sometimes I find that they have not communicated changes to each other. It would be good to have some contact with the office so that we can communicate through them.
Fairly satisfied
Reliable and consistent care for bed bound patient. Carers are friendly and client focused.
Majority of the time the care is excellent, there was a few times in a week where the carer did not arrive until 10:15 - 10:30 which made my husband uneasy and aggressive for the rest of the day. It is good to see male carers as well now, my husband gets on with them. Now his usual carers are back, my husband is happy and content.
The staff are very careing. I couldn't wish for any better.
My experience with Cedar Oak Care Service nothing but very very excellent.
Thank you so much to the team, I'm grateful for the kind, patient and reliable support they give me. Thanks very much. .
Your carers have both changed my mums life and ours as daughters. Its allowed us to be able to be daughters again giving mum back her dignity. Your carers look after mum and her home with extreme care and the personal touches that have lifted her spirits no end. Mum loves the consistency of the same carers returning to her and learning her ways of wanting care performed. Thank you from all of us in our family.
Our carers have been visiting 3 times per day to attend to my father and we are extremely satisfied with the personal care and attention that has been provided. They are friendly and always take the time to ensure that he is comfortable before leaving. We are also using them to administer all his medication at each visit and this has been a huge "weight lifted of us" and takes the pressure off trying to remember what medicine is needed and when. Would highly recommend this team of carers and we have a contact number 24 hours per day if needed
I am very happy with the care provided by the team. I find them kind, caring, considerate and professional. They always make sure I am comfortable and happy before they leave.
Cedar Oak Healthcare Services were consistently excellent. Excellent in the care they provided and communicated to the family. They were understanding and adaptable to the changing needs. Patient, understanding and sympathetic. Always accessible by phone and always the same carers which meant that a precious connection was formed.
Very good
My mum is really happy with the carers. She regularly talks about them so I know she is happy. They provide a very professional service and I feel that Mum is in safe hands. Thank you for all you do for her - enabling me to stay in work full time.
Excellent service and punctuality from all staff, good care with no problems. Fair value for money these days, I would not hesitate to use this company again in the future if I am unfortunate enough to need more care.
Very pleased with the carer's 30 mins of help.