Cedar Oak Healthcare Services Ltd

REGUS Office 212, Castle Court, 41 London Road, Reigate RH2 9RJ
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9.7 51 Reviews
  • Cedar Oak Healthcare Services Ltd, Reigate
Welcome to Cedar Oak Healthcare Services, your trusted provider of domiciliary care. Cedar Oak is dedicated to delivering top-quality, regulated care services that prioritise safety, independence, dignity, and respect for those who wish to remain in the comfort of their own homes.

The team of skilled professionals is committed to enhancing quality of life with kindness and compassion, ensuring all your needs are met. Cedar Oak believes in empowering Service Users to live independently while offering the practical support they need. Every interaction is guided by a deep respect for your personal preferences, preserving your dignity and respecting you as an individual, making sure you feel valued and understood. The team understands that staying close to your loved ones is essential, and services make it possible for you to remain in your familiar environment, surrounded by those who care about you.

With years of experience, Cedar Oak Healthcare Services bridges the gap in the care industry, offering tailored support that makes a real difference. Trust them to provide the assistance you need to continue enjoying life in your own home.
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Care Provided by Cedar Oak Healthcare Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22.51 – £26.06
  • Weekly Live-in Care Fees: £1400 – £1600.01

Please reach out to us so we can collaborate on the best solution for your care.

Contact Cedar Oak Healthcare Services Ltd to confirm what's included and receive a personalised quote based on your needs.

Contact Cedar Oak Healthcare Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Cedar Oak Healthcare Services Ltd to get a personalised quote.

Good to Know

Owner

  • Cedar Oak Healthcare Services Ltd
  • Privately Owned

Person in Charge

  • Moyo Adekunle (Manager)

Cedar Oak Healthcare Services Ltd Reviews (51)

9.7

Cedar Oak Healthcare Services Ltd has a Review Score of 9.7 (9.723) out of 10, based on 51 reviews in the last 2 years.
Over all time Cedar Oak Healthcare Services Ltd has 51 reviews.

Overall Experience
  • 37
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Date Published
  • 51
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  • 51
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Reviewer Connection to Cedar Oak Healthcare Services Ltd
  • 22
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Total of 51, showing 1-20
Review from Lisa B (Daughter of Client) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service, care & support from all concerned at Cedar Oak towards Mum & Dad and all the family - thank you. Would highly recommend for anyone needing care support.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for your kind words and thoughtful feedback. We're truly pleased to hear that you and your family have had a positive experience with the care and support provided by our team at Cedar Oak.

It means a great deal to us that we could support both your Mum and Dad during this time, and your recommendation is sincerely appreciated. Your feedback will be shared with the team, who will be encouraged to know their efforts have made a difference.

If there is ever anything further we can assist you with, please don't hesitate to get in touch.
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Review from B M (Husband of Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In general the service is very good and we are satisifed but where some staff are very helpful and do cleaning and washing up in the 45 min allotted as well as cleaning and changing patient others may do changing and cleaning patient only then sit and wait for the 45 mins to pass. It would be better
if they had a list to work to. This only applies to a few where as others are very helpful and cannot be faulted.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for taking the time to share your feedback. We're pleased to hear that overall you are satisfied with the service and that many of our carers have been helpful and supportive.
We appreciate you highlighting your experience, as feedback like this helps us continue to improve. Our aim is always to ensure that the time allocated during each visit is used effectively to support both personal care and agreed household tasks where appropriate. We will take your comments on board and review this with our team to ensure consistency across all staff.
Thank you again for your honest feedback and for recognising the efforts of those carers who have been particularly helpful. Your comments are very important to us
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Review from F O (Client) assisted by family/friend published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cedar Oak have been supporting me at home for around a year. They help me with washing, dressing, meal preparation and domestic chores. I've found the carers to be respectful, friendly, thourough and polite. I usually have a team of the same 3 carers on a rota throughout the week and have built a warm
relationship with them over the course of the year. They handle things with dignity and kindness. We've built a nice rapport and I would highly recommend them to others in my position. They also communicate well with my daughter when the need arises.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for taking the time to share your experience with Cedar Oak Healthcare Services. We are delighted to hear that our team has been able to support you at home and assist with your daily routines such as personal care, meal preparation, and household tasks.
It's wonderful to know that you have built such a warm and trusting relationship with your regular carers. Providing care with dignity, kindness, and respect is at the heart of what we do, and your feedback means a great deal to our team. We are also pleased to hear that communication with your daughter has been helpful when needed.
Thank you for your recommendation and for allowing us to be part of your support. Your kind words will be shared with the carers involved and the wider team.
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Review from Barbara W (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care I receive when I get the right people.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for your kind feedback. We're really pleased to hear that you are happy with the care you receive from our team. At Cedaroak Healthcare Services, we work hard to ensure every member of staff provides the same high standard of compassionate and professional care. Your comments are very important to us and will be shared with the team. Thank you for taking the time to leave a review.
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Review from M T (Son of Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad and myself have no complaints with any of your services. The staff that we have met and spoken to are all friendly and polite.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for leaving such a wonderful review. It is really heartwarming to hear that both you and your dad have had a positive experience with our services at Cedar Oak. We believe that friendliness and respect are at the heart of great care, and we will be sure to pass your kind words on to the team - they will be so pleased to hear this. Thank you for placing your trust in us, and please don't hesitate to reach out if there is ever anything we can do for you.
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Review from M D (Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my care and the kindness of the carers - they are excellent.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for taking the time to share such kind words. At Cedar Oak, we are truly proud of our carers and the dedication they bring to their work every day. Knowing that you feel well cared for and supported means the world to us and to the whole team. We will make sure your lovely feedback is passed on to them. Thank you for trusting Cedar Oak with your care.
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Review from Claudine K (Daughter of Client) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The regular care visits to my elderly and frail mother have been very well received. My mother was struggling and since Cedar Oak have taken over her care she is much brighter and being very well cared for. The staff are lovely and really do care.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you very much for your kind words and for taking the time to share your experience. We are truly pleased to hear that your mother is feeling brighter and that the care she is receiving is making a positive difference.
Providing compassionate, high-quality support is at the heart of what we do at Cedar Oak Healthcare Services, and it is wonderful to know that our team's dedication and kindness have been well received by your mother. We will be sure to pass your lovely feedback on to the care staff.
Thank you again for trusting Cedar Oak Healthcare Services with your mother's care.
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Review from Ronald M (Client) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elizabeth is wonderful.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for your kind review. We are delighted to hear that you have received excellent service from Elizabeth. She is a valued member of our team, and it is wonderful to know that her support has made a positive difference.
At Cedar Oak Healthcare Services, we are committed to providing high-quality, compassionate care, and feedback like yours means a great deal to us. Thank you for taking the time to share your experience.
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Review from R S (Client) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far I have had an excellent service from Elizabeth.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for your kind review. We are delighted to hear that you have received excellent service from Elizabeth. She is a valued member of our team, and it is wonderful to know that her support has made a positive difference.

At Cedar Oak Healthcare Services, we are committed to providing high-quality, compassionate care, and feedback like yours means a great deal to us. Thank you for taking the time to share your experience.
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Review from Ruth W (Client) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are always cheerful & helpful & eager to please. They cheer me up when I'm feeling grumpy. They also seem to be fond of lily my cat, who can be a bit of a nuisance.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for taking the time to share your lovely feedback. We are delighted to hear that our carers bring cheer and positivity to your visits and that their support helps brighten your day. Providing care with kindness, warmth, and a friendly attitude is very important to us.
It's also wonderful to hear that they have made friends with Lily as well - we know that pets are an important part of the family! Thank you again for your kind words and for allowing Cedar Oak to support you.
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Review from P B (Client) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cedar Oak carers are considerate and treat me with respect. When issues have occurred, management have listened and acted upon our concerns. Overall a good care company.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you very much for your kind feedback. We are delighted to hear that you feel respected and well supported by the carers at Cedar Oak. Treating people with dignity, compassion, and respect is at the heart of everything we do, and it is encouraging to know that this is reflected in your experience.
We also appreciate you highlighting that our management team listened and responded when concerns were raised. We are committed to working closely with the people we support and their families to ensure the highest standard of care.
Thank you again for your positive review and for trusting Cedar Oak with your care.
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Review from Lara G (Daughter of Client) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now been using this care team for 16 months, and the care team has been fabulous, with some of them becoming an extended family.
Have called office to praise various staff, and the message dont get passed on.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for your lovely feedback.
We are truly pleased to hear that your mum has been supported by our team for the past 16 months and that the carers have made such a positive impact - it means a great deal to know they feel like extended family. That is exactly the kind of compassionate, relationship-based care we strive to provide.
We also really appreciate you taking the time to call the office to praise individual staff members. I'm sorry to hear that you feel your messages may not have been passed on - that is certainly not the experience we want for you. Please be assured that we value all feedback and recognition, and we will review our internal communication processes to ensure compliments are consistently shared with the team.
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Review from Salam N (Father of Client) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional service. Excellent carers. Very helpful when needed.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for taking the time to share your feedback.
We are delighted to hear that you have experienced a very professional service and found our carers to be excellent and supportive when needed. Providing reliable, high-quality care is extremely important to us, and your comments are greatly appreciated by the whole team.
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Review from Peter W (Husband of Client) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I write as one who has experienced more than three years of continuous service, from Cedar Oak staff, based upon 'living-in', the whole period. Standards have never dropped, the safety report, at no time have I found less than a total devotion to their duties, shown by a considerable range of individuals,
during that period.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for your thoughtful review.
We are delighted to hear that over the past three years our live-in team has maintained consistent standards, safety, and dedication. Your recognition of their commitment means a great deal to us.
Thank you for your continued trust.
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Review from Donna P (Daughter of Client) published on 1 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been having carers three times a day since May 25 and I have to say on the whole they have been fantastic. They now always try to send the same person to her (5 days out the 7), and that member of staff is so lovely. She always treats my mum with respect and really cares for her welfare.
They have built up such a lovely dynamic, and as a daughter i have complete faith in her ability.
I think they provide an amazing service at a very reasonable rate and I wouldn't hesitate in recommending them.
Well done & thank you to all at Cedar Oak
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for your wonderful feedback.
We are delighted to hear that your mum has had such a positive experience with her care team. Continuity of care is very important to us, so it is especially reassuring to know that having a regular carer has helped build trust, respect, and a strong, supportive relationship.
It means a great deal to hear that you have complete faith in our staff member's ability and that you feel confident in the care being provided. Supporting both our clients and their families is at the heart of what we do.
Thank you for your recommendation and for trusting us with your mum's care.
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Review from E H (Client) published on 31 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care I have received has been excellent. They have been very good in taking care of me and my home. Titi has been exceptionally good.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdWe are so glad you are happy with the care.Working with you has been our joy .Happy to see you gain your independece back
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Review from Annie O (Daughter of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cedar Oak have been caring for Mum for 10 months, they have been consistently reliable, helpful and kind in that time. Mum finds the carers friendly, polite and trustworthy. Mum usually has a combination of 3, sometimes 4 carers throughout the week and feels that they treat her with respect, dignity,
patience and kindness. We wouldn't hesitate to recommend them. Mum is a young at heart 80 year old with conditions that cause pain & discomfort and affect her mobility
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you very much for your thoughtful review.
We are delighted to hear that over the past 10 months our team has provided reliable, kind, and consistent support to your mum. It is especially reassuring to know that she feels comfortable with her regular carers and experiences respect, dignity, patience, and kindness in every visit.
Supporting someone who is young at heart while managing pain and mobility challenges requires understanding and compassion, and we are pleased that this has been reflected in her care.
Thank you for your recommendation and for trusting us with your mum's support.
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Review from K G (Daughter of Client) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Cedar Oak for my mothers bed bound care for 3 1/2 years. They are very reliable through weekends and holidays. The carers are very client focused and friendly. There is good management support. Thank you.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you so much for your kind words and for trusting Cedar Oak with your mother's care over the past 3 years. We're delighted to hear that our team has been reliable and supportive, especially during weekends and holidays. Our carers take great pride in being client-focused and friendly, and it's wonderful to know this has made a positive difference for you and your mother. We also truly appreciate your recognition of our management team.
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Review from Simon H (Son of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team from Cedar Oak were an absolute delight and comfort to us in difficult circumstances. Always willing to help or offer advice; on time and easy to talk to. We really appreciate everything they did for us and my Dad.
Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services LtdThank you for your heartfelt feedback.
We are truly grateful for your kind words and are pleased to hear that our care team were able to provide comfort and support during such difficult circumstances. Being reliable, approachable, and willing to offer guidance when families need it most is something we take very seriously.
It means a great deal to know that our team made a positive difference to you and your Dad. Thank you for placing your trust in us during that time.
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Review from Sherley T (Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A particular carer is a kind, efficient and cheerful helper always. Highly recommend.
Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services LtdThank you very much for taking the time to share your positive feedback. We are delighted to hear that the care and support provided by our team member has met your expectations. At CedarOak Healthcare Services Ltd, we strive to deliver compassionate, professional, and person-centred care, and it is always encouraging to receive recognition for the dedication of our staff.We will be sure to pass your kind words along to the carer in question, as it will no doubt mean a great deal to them. Your recommendation is truly appreciated and reinforces our commitment to maintaining the highest standards in home care.Please do not hesitate to reach out if there is anything more we can do to support you.
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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Cedar Oak Healthcare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.723 for Cedar Oak Healthcare Services Ltd is calculated as follows: ( (219 Excellents x 5) + (72 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 296 Ratings = 4.723
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Cedar Oak Healthcare Services Ltd is based on 51 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Moyo

Moyo Adekunle

Job Title: Director and Registered Manager Joined: 2019

Moyo started Cedar Oak Healthcare Services with a passion and caring attitude that shines through in everything she does. She loves her work and takes immense pleasure in ensuring that people receive excellent care and have their needs met. Her dedication to providing high-quality, compassionate service is the foundation of our company, and it inspires everyone around her to strive for the same level of excellence.

Sharon

Sharon Baker

Job Title: Administrative Manager Joined: 2019

Sharon Baker is an incredibly energetic and dedicated individual, always ready to lend a hand. Her hard work and special management skills ensure that our service users remain safe and satisfied, while also ensuring the wellbeing of our staff.

Margaret

Margaret Akinnola

Job Title: Deputy Manager Joined: 2021

Margaret is a highly qualified professional with a passion for learning and development. She loves working in the field and supporting her colleagues. She has built an excellent rapport with service users and the whole team, and her quick thinking and efficient rota management ensure both service users and staff members are satisfied.

Frequently Asked Questions about Cedar Oak Healthcare Services Ltd

How many Carers does Cedar Oak Healthcare Services Ltd employ?

Cedar Oak Healthcare Services Ltd employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cedar Oak Healthcare Services Ltd to verify any information. View our terms and conditions. Cedar Oak Healthcare Services Ltd has an Enhanced Service - more info.