Cedar Oak Healthcare Services Ltd

REGUS Office 212, Castle Court, 41 London Road, Reigate RH2 9RJ
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9.7 34 Reviews
  • Cedar Oak Healthcare Services Ltd, Reigate
Welcome to Cedar Oak Healthcare Services, your trusted provider of domiciliary care. Cedar Oak is dedicated to delivering top-quality, regulated care services that prioritise safety, independence, dignity, and respect for those who wish to remain in the comfort of their own homes.

The team of skilled professionals is committed to enhancing quality of life with kindness and compassion, ensuring all your needs are met. Cedar Oak believes in empowering Service Users to live independently while offering the practical support they need. Every interaction is guided by a deep respect for your personal preferences, preserving your dignity and respecting you as an individual, making sure you feel valued and understood. The team understands that staying close to your loved ones is essential, and services make it possible for you to remain in your familiar environment, surrounded by those who care about you.

With years of experience, Cedar Oak Healthcare Services bridges the gap in the care industry, offering tailored support that makes a real difference. Trust them to provide the assistance you need to continue enjoying life in your own home.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please reach out to us so we can collaborate on the best solution for your care.

Good to Know

Owner

  • Cedar Oak Healthcare Services Ltd

Person in charge

  • Moyo Adekunle (Manager)

Cedar Oak Healthcare Services Ltd Reviews (34)

Total of 34, showing 1-20
9.7

Cedar Oak Healthcare Services Ltd has a Review Score of 9.7 (9.736) out of 10, based on 34 reviews in the last 2 years. Over all time Cedar Oak Healthcare Services Ltd has 34 reviews.

Overall Experience

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Review from Peter W (Husband of Client) published on 21 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of the agency service for my wife has been exemplary - prompt, courteous, hygienic, kind and understanding. Care for my wife has been akin to a mother/daughter relationship. Nothing has been ignored and all requests have been met. The standard of carer (on a 24-hour live in basis) of
whom we have experienced four to date, has never altered in any way. All have been able to provide an excellent service, for which my wife and I are extremely grateful.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you so much for your generous and heartfelt feedback. We are truly honoured to have been entrusted with the care of your wife, and we are delighted to hear that your experience with our service has been so positive.At CedarOak Healthcare Ltd, we are committed to delivering respectful, compassionate, and reliable care. It is incredibly rewarding to know that each of our live-in carers has provided consistent, high-quality support that has brought comfort and peace of mind to your family.Your comparison of the care relationship to that of a mother and daughter is especially touching and reflects exactly the kind of connection we strive to foster. We will be sure to share your kind words with the care team, who will be encouraged by your appreciation.Thank you once again for your trust and support. Please don't hesitate to contact us should you need anything further.

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Review from Sherley T (Client) published on 17 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A particular carer is a kind, efficient and cheerful helper always. Highly recommend.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you very much for taking the time to share your positive feedback. We are delighted to hear that the care and support provided by our team member has met your expectations. At CedarOak Healthcare Services Ltd, we strive to deliver compassionate, professional, and person-centred care, and it is always encouraging to receive recognition for the dedication of our staff.We will be sure to pass your kind words along to the carer in question, as it will no doubt mean a great deal to them. Your recommendation is truly appreciated and reinforces our commitment to maintaining the highest standards in home care.Please do not hesitate to reach out if there is anything more we can do to support you.

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Review from D D (Client) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and patient.

Reply from Mrs Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you so much for the lovely words- We will keep it up!

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Review from N T (Son of Client) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum thinks the carers are great.
Never has any issues.
Always friendly.

Reply from Mrs Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for your positive review-it's wonderful to hear that your mum is happy and we will keep up with providing her excellent care always

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Review from O C (Wife of Client) published on 6 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The level of care my husband is receiving I am very happy. The staff have been excellent and also being patient with him. Keep up with the good job, has my husband sees the staff are his new extended family and always looking forward to bath days.

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Review from Mandy W (Daughter of Client) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very diligent in the care of my mum. Most are good at communicating with us and keeping us up to date. They are friendly and kind. Sometimes I find that they have not communicated changes to each other.
It would be good to have some contact with the office so that we can communicate
through them.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for your kind feedback. Your mother has two consistent carers who alternate her visits. Our folder is in your Mum's house with full details of our contact numbers for easy communication-however, our Administrative Manager, will also be in touch with you shortly.

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Review from D S (Client) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairly satisfied

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for your Feedback. We will work with you more to ensure your optimum Satisfaction

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Review from Kirstie G (Daughter of Client) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reliable and consistent care for bed bound patient.
Carers are friendly and client focused.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for your kind words. We will continue to deliver excellent care to your Mum.

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Review from L P (Wife of Client) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Majority of the time the care is excellent, there was a few times in a week where the carer did not arrive until 10:15 - 10:30 which made my husband uneasy and aggressive for the rest of the day. It is good to see male carers as well now, my husband gets on with them. Now his usual carers are back,
my husband is happy and content.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for your honest feedback. We're pleased to hear your husband is now feeling happy and content with his regular carers, and that he's responding well to our male staff. We will be introducing more male staff to his calls. We sincerely apologise for the previous late visits which was caused by poor traffic and road works.

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Review from D S (Client) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very careing. I couldn't wish for any better.

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Review from O C (Wife of Client) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Cedar Oak Care Service nothing but very very excellent.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you so much for your wonderful feedback! We're thrilled to hear your experience with Cedar Oak Care has been nothing short of excellent.

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Review from C D (Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the team, I'm grateful for the kind, patient and reliable support they give me. Thanks very much. .

Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services Ltd

Thank you for your kind words! We are happy that you appreciate the care staff and we will continue to do our best at all times

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Review from Denise H (Daughter of Client) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your carers have both changed my mums life and ours as daughters. Its allowed us to be able to be daughters again giving mum back her dignity. Your carers look after mum and her home with extreme care and the personal touches that have lifted her spirits no end. Mum loves the consistency of the same
carers returning to her and learning her ways of wanting care performed. Thank you from all of us in our family.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you so much for this lovely message. We're truly honoured to support your mum in a way that brings comfort, dignity, and joy - it means everything to us and the team, encouraging us to do more.

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Review from David B (Son of Client) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carers have been visiting 3 times per day to attend to my father and we are extremely satisfied with the personal care and attention that has been provided. They are friendly and always take the time to ensure that he is comfortable before leaving. We are also using them to administer all his medication
at each visit and this has been a huge "weight lifted of us" and takes the pressure off trying to remember what medicine is needed and when.
Would highly recommend this team of carers and we have a contact number 24 hours per day if needed

Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services Ltd

Thank you for your heartfelt review! We're so glad to hear our carers have made a positive difference for your father and brought you peace of mind - your recommendation means the world to us.

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Review from Christopher G (Client) assisted by family/friend published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided by the team. I find them kind, caring, considerate and professional. They always make sure I am comfortable and happy before they leave.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you so much for your kind words and thoughtful review! We're truly delighted to hear that you've had such a positive experience with our team. Providing compassionate, respectful, and professional care is at the heart of everything we do, and knowing you feel comfortable and happy means the world to us. We'll be sure to share your feedback with the team-they'll be thrilled! If there's ever anything more we can do to support you, please don't hesitate to let us know.Warmest regards,

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Review from A R (Daughter of Client) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Oak Healthcare Services were consistently excellent. Excellent in the care they provided and communicated to the family. They were understanding and adaptable to the changing needs. Patient, understanding and sympathetic. Always accessible by phone and always the same carers which meant that a
precious connection was formed.

Reply from Cedar Oak, Domiciliary Care at Cedar Oak Healthcare Services Ltd

Thank you for taking the time to review our service. We are delighted to hear that we were able to fully meet the needs of your loved one. Your kind words are truly appreciated. We remain committed to continually improving our services to ensure that everyone has the same positive experience.

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Review from E M (Client) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for reviewing our services. We are happy to support you.

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Review from Catherine K (Daughter of Client) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is really happy with the carers. She regularly talks about them so I know she is happy. They provide a very professional service and I feel that Mum is in safe hands. Thank you for all you do for her - enabling me to stay in work full time.

Reply from Willian Alves dos Santos, Care Coordinator at Cedar Oak Healthcare Services Ltd

Hi Katherine! Thank you for taking the time to review us. Our carers are always committed to bringing a smile to our service users' faces and we are happy to know that your mum is happy.

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Review from John K (Client) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and punctuality from all staff, good care with no problems. Fair value for money these days, I would not hesitate to use this company again in the future if I am unfortunate enough to need more care.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for your review. I hope that you will not need support anytime soon, but we will always be ready and happy to support you whenever needed. We appreciate that you've taken the time to provide this feedback.

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Review from C R (Client) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the carer's 30 mins of help.

Reply from Moyo Adekunle, Registered Manager at Cedar Oak Healthcare Services Ltd

Thank you for taking the time to review us. We are glad that you're satisfied with our service.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Cedar Oak Healthcare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Cedar Oak Healthcare Services Ltd is calculated as follows: ( (147 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 197 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cedar Oak Healthcare Services Ltd is based on 34 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (3)

Moyo

Moyo Adekunle

Job Title: Director and Registered Manager

Joined: 2019

Moyo started Cedar Oak Healthcare Services with a passion and caring attitude that shines through in everything she does. She loves her work and takes immense pleasure in ensuring that people receive excellent care and have their needs met. Her dedication to providing high-quality, compassionate service is the foundation of our company, and it inspires everyone around her to strive for the same level of excellence.

Sharon

Sharon Baker

Job Title: Administrative Manager

Joined: 2019

Sharon Baker is an incredibly energetic and dedicated individual, always ready to lend a hand. Her hard work and special management skills ensure that our service users remain safe and satisfied, while also ensuring the wellbeing of our staff.

Margaret

Margaret Akinnola

Job Title: Deputy Manager

Joined: 2021

Margaret is a highly qualified professional with a passion for learning and development. She loves working in the field and supporting her colleagues. She has built an excellent rapport with service users and the whole team, and her quick thinking and efficient rota management ensure both service users and staff members are satisfied.

Frequently Asked Questions about Cedar Oak Healthcare Services Ltd

What Type of Services does Cedar Oak Healthcare Services Ltd offer?

Cedar Oak Healthcare Services Ltd offers Home Care.

How many Carers does Cedar Oak Healthcare Services Ltd employ?

Cedar Oak Healthcare Services Ltd employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cedar Oak Healthcare Services Ltd to verify any information. View our terms and conditions. Cedar Oak Healthcare Services Ltd has an Enhanced Service - more info.