Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Care Cover

stars
stars 07 May 2023
The care provided by this agency is second to none! Despite this being a very difficult time in our lives, due to the high level of care and compassion this agency has shown to me and my family, I felt compelled to write a review. Care Cover have been providing care for both my mum and my son in my
home for the last few months. The agency manager is wonderful and the staff are the same. They really listen to what is needed and take the time to get to know their patients. They are patient, kind, caring and understanding. They do not rush their visits, if it's an hour visit then they stay the full hour (more if needed) and nothing is too much trouble. These last 12 months have been nothing short of horrific for my family but Care Cover have made it bearable - more than that, they have kept us all going. Thank you!
Review from Tara M (Daughter of Client/Service User)