Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Lav Care East of Anglia

stars
stars 05 January 2026
Lav Care services have looked after my brother for 3 years and I have found the staff to be caring, professional, respectful and kind. They keep me informed of how my brother is doing in a weekly written update. If I have any questions, they are approachable and responsive. My brother is happy
and that is the most important factor.
Review from David P (Brother of Client/Service User)
stars
stars 16 December 2025
Dear sir or madame, we are very pleased with the care our son Matthew gets from Lav Care, he has made great improvements in his behaviour, and social skills, he is doing a lot of things such a picking clothing to wear, asking for a shower, and engaging in social events, he picks up his own shopping
and pays at the check out, with help from carers, he is happy at Peterborough, and his bedroom, and lounge, he participates in all activities they have, very pleased keep up the good work Lac Care.
Review from N A (Father of Client/Service User)