Submit a Review for Avenue Care Services - Fife
18a Dickson Street, Elgin Industrial Estate, Dunfermline, KY12 7SN
View Full Details of Avenue Care Services - FifeLatest Reviews for Avenue Care Services - Fife
16 April 2025
The staff at Avenue Care, covering Rosyth, helped my Dad so much with daily visits twice a day. They were always very reliable and always communicated if an unavoidable delay was happening. My Dad required help with daily washing, and this could have been a difficult experience for him as he was a very proud man, but the Avenue Care staff treated him with professionalism and compassion, allowing him to retain his sense of humour and more importantly his dignity. As a family we cannot thank each and everyone one of them enough for their care of our lovely Dad Mike.
19 April 2023
Since Avenue gained the contract for caring for my mother they have breached the agreed care agreement which was it had to be a female only on her dialysis days which is Tuesday, Thursday and Saturday. This is due to her needing to have a shower in the morning before going. On Saturday 8th the carer was a female but was very late so had not had time for a shower. She has not managed to get showered since Thursday 6th April. She does not have a problem with the carers but will not accept a male helping her have a shower. The rating for care is only due to not being able to have a shower. She is happy with the staff.
Latest Reviews for Avenue Care Services - Fife
16 April 2025
The staff at Avenue Care, covering Rosyth, helped my Dad so much with daily visits twice a day. They were always very reliable and always communicated if an unavoidable delay was happening. My Dad required help with daily washing, and this could have been a difficult experience for him as he was a very proud man, but the Avenue Care staff treated him with professionalism and compassion, allowing him to retain his sense of humour and more importantly his dignity. As a family we cannot thank each and everyone one of them enough for their care of our lovely Dad Mike.
19 April 2023
Since Avenue gained the contract for caring for my mother they have breached the agreed care agreement which was it had to be a female only on her dialysis days which is Tuesday, Thursday and Saturday. This is due to her needing to have a shower in the morning before going. On Saturday 8th the carer was a female but was very late so had not had time for a shower. She has not managed to get showered since Thursday 6th April. She does not have a problem with the carers but will not accept a male helping her have a shower. The rating for care is only due to not being able to have a shower. She is happy with the staff.