Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Latest Reviews for OneCloud Healthcare

stars
stars 22 January 2026
I have been very pleased with the carers so far . They always turn up early and very pleased to see them . They carry out extra chores in the house. This includes housekeeping and doing washing that needs done . Drying it and putting it back in the correct place . They always stay for the full time
and if all the jobs are done we will have a bit of a chat as well . They always seem very happy to be with me . On some of the days hirer up staff will come and due the duties along side the other carer . At no point do they give the impression they are not keen to do the job
Review from J M (Client / Service User)