Submit a Review for Caremark Liverpool
Unit 1a, Wavertree Boulevard South, Liverpool, L7 9PF
View full details of Caremark LiverpoolLatest Reviews for Caremark Liverpool
26 January 2026
Support workers are all amazing. They have all gone above and beyond for my son who has significant additional needs. Staff are very helpful and friendly. My son adores his days out with them and sits looking out the window waiting for them. The office staff are great no ask to big and all very
approachable.
14 January 2026
Caremark staff are amazing. Staff are reliable and always turn up on time. If any issues arriving on time family are always contacted and notified. I find the staff to be caring and companionate and always arrive to the call with a great upbeat attitude. Since having Caremark as my brother's care
provider it has completely change the quality of life for both him and family.
12 January 2026
We are very happy and satisfied with the service that Caremark provides for our CP daughter . We feel safe for our daughter to spend time with, they are kind, thoughtful and initiators to teach skills and help with whatever our daughter wants or likes to do
Thankyou for providing such lovely and
wonderful staff
Parents of the child
29 August 2025
Caremark, have helped Mum for about 18 months, which has enabled her to continue to live independently in her own home.
We have always found the Management Team vey approachable & helpful, and the Staff have been very positive and willing to help mum, whether its with, household chores, meal
preparation, or jut having a chat.
More recently we have used their 24 hour care service, which was excellent. Mum has now moved into a Residential Home, but on behalf of her & the entire family, we would like to thank, the whole of the Caremark Team.
25 July 2025
The Caremark team have been looking after my mum Irene since she came out of hospital a couple of years ago. Because of her complex physical needs she has carers coming to help her 5 times a day. They are an exceptional team. The carers have enabled mum to keep her independence in her own home and
they work with compassion, warmth and kindness. They go above and beyond their roles and have absolutely made mums life so much easier. The company is also incredibly easy to deal with, the staff are always available to talk and the director seems to run his business with the same compassion that his teams do. We are eternally grateful for all their hard work and would highly recommend Caremark to anyone.
19 June 2025
I am very happy with the care that my husband is receiving. The carers are very professional, kind and understanding. I have every confidence in them to keep my husband safe and comfortable. They are always mindful of his needs.
On the occasions I have had dealings with the staff, they have always
been professional, understanding and helpful.
21 March 2025
The care and support has been very helpful to me for five or six months. The staff sort out any small problems. As I am partially deaf, I do have communication problems which are embarassing sometimes. A couple of carers are not very patient if this happens. The carers are usually very good and
cheer me up.
17 March 2025
hi I'm a full-time carer for my disabled mother who is 95 ive been with caremark for a few years now the nurses have been a great help for my mother they are a credit to their profession.The nurses are punctual and have a friendly nature and also have a laugh with my mother their standard of work is
excellent the staff are very good as well as they have sorted all the problems ive had which is a great help to me as i know i can trust in their support.i am happy i choose caremark and would highly recommend to my family and friends.Any problems i have i can phone the office and the staff listen and help you to their best ability
17 March 2025
It's coming upto a year that we have been with Caremark. Overall really satisfied with the service they provide. The carers are always on time friendly, professional, caring & will adapt to the individuals needs.
The management/ office team respond really well to any queries & are always
professional & pleasant.
I would highly recommend Caremark!
14 March 2025
Homecare workers look after my mum brilliantly, and she can be difficult.
The workers are very patient with her and take time to talk to her.
The management team are always aware of problems and deal with efficiently and quickly.
18 November 2024
My mother feels safe happy and cared for. The carers are professional whilst making her feel comfortable and able to say what she likes and dislikes and what she would like to do. They have enabled her to stay in her own home.
23 April 2024
Caremark had such a positive impact on my dad during his end-of-life care. Our family will be forever grateful for the care, compassion, attentiveness and humour shown by all the care team. Nothing but praise for our Caremark experience.
15 February 2024
For over a year, now, Caremark has provided invaluable assistance with regular visits to my mum (89), who is living independently. Carers really go out of their way to ensure that all of Mum's needs are seen to, are very friendly, extremely professional and patient and always very helpful in keeping
me updated on any developments. They are also very understanding of Mum's evolving needs and experienced in providing the needed support. I can highly recommend Caremark to those needing support for elderly parents. They have also been a huge support to me.
06 February 2024
The staff at Caremark Liverpool go above and beyond for their clients. They have been a huge help in supporting my cousin and her individual needs. They have made her life a lot easier and give her the support she currently needs.
26 May 2023
All the people who help Dad are professional and friendly, they have had some difficult times with Dad but have got through it.
They all know my father well and engage with him which helps ease the situation.
Keep up the good work.
26 May 2023
We are really pleased with all carers and how Mum is being treated.
We have nothing but praise for them all.
Mum gets on well with all of the carers and enjoys their company.
So happy and would recommend to anyone.
14 April 2023
My lovely mum would have been 86 years old tomorrow. This is the first year without her and the hurt is unbearable.
However, as a family, we were able to keep a promise made to Mum thanks only to the exceptional care she received from the wonderful staff at Caremark.
Both my parents received
excellent care at home and my dad, in particular, looked forward to their visits.
Mum's care needs were complex and the staff were very accommodating regarding timing of visits and when my dad went into hospital they did as much as they could to look after Mum while I went to visit him.
They showed great kindness to both my parents and treated Mum with dignity and compassion.
A special mention to one carer who did her very best to assist us, sometimes at very short notice and the carer who cared for Mum towards the end of her life.
I can thoroughly recommend Caremark and their staff. Their kindness and professionalism supported us through the most traumatic of times.
14 April 2023
My husband was diagnosed with vascular dementia in October 2019. I tried to care for him as best I could but his condition deteriorated quite rapidly from 2022. Following a brief period of respite, I realised I needed help if I was to continue his care at home. Caremark was the first provider I
contacted. The young manager who came to my house to interview us was impressive. This young woman was professional, sympathetic and had a deep understanding of dementia care. I was happy to engage Caremark following this initial introduction. From that time on (June 2022), I was given the best care and support I could have asked for. All carers were kind, compassionate and excellent in the delivery of care for my husband and support for me. I will be forever grateful to those wonderful carers who sat with me to comfort me at times I was overwhelmed with grief, watching my lovely husband become a stranger, he was forgetting his family.
Caremark carers were exceptional.
17 October 2022
My mother is well cared for by the staff. She is confined to bed and can't speak. Communication is difficult for myself but the carers deal with her on a daily basis and get to know her ways and have a good understanding of what she wants.
There have been new staff coming on board from time to
time and they integrate well and get to know my mum's needs. The variety of people my mum comes across on a daily basis is good for her and although she prefers some to others she does not hesitate to let me know where she is not happy with a carer. This has only happened once and I have let you know.
There are some concerns from time to time over how close some visits are to the previous one as this may be a delay to a meal or a long period before being changed. There have been odd occasions as I have been made aware where the carer may be delayed but I appreciate it may be down to resources.
06 May 2022
Very happy with the services. They all come on time and are very helpful.
Latest Reviews for Caremark Liverpool
26 January 2026
Support workers are all amazing. They have all gone above and beyond for my son who has significant additional needs. Staff are very helpful and friendly. My son adores his days out with them and sits looking out the window waiting for them. The office staff are great no ask to big and all very
approachable.
14 January 2026
Caremark staff are amazing. Staff are reliable and always turn up on time. If any issues arriving on time family are always contacted and notified. I find the staff to be caring and companionate and always arrive to the call with a great upbeat attitude. Since having Caremark as my brother's care
provider it has completely change the quality of life for both him and family.
12 January 2026
We are very happy and satisfied with the service that Caremark provides for our CP daughter . We feel safe for our daughter to spend time with, they are kind, thoughtful and initiators to teach skills and help with whatever our daughter wants or likes to do
Thankyou for providing such lovely and
wonderful staff
Parents of the child
29 August 2025
Caremark, have helped Mum for about 18 months, which has enabled her to continue to live independently in her own home.
We have always found the Management Team vey approachable & helpful, and the Staff have been very positive and willing to help mum, whether its with, household chores, meal
preparation, or jut having a chat.
More recently we have used their 24 hour care service, which was excellent. Mum has now moved into a Residential Home, but on behalf of her & the entire family, we would like to thank, the whole of the Caremark Team.
25 July 2025
The Caremark team have been looking after my mum Irene since she came out of hospital a couple of years ago. Because of her complex physical needs she has carers coming to help her 5 times a day. They are an exceptional team. The carers have enabled mum to keep her independence in her own home and
they work with compassion, warmth and kindness. They go above and beyond their roles and have absolutely made mums life so much easier. The company is also incredibly easy to deal with, the staff are always available to talk and the director seems to run his business with the same compassion that his teams do. We are eternally grateful for all their hard work and would highly recommend Caremark to anyone.
19 June 2025
I am very happy with the care that my husband is receiving. The carers are very professional, kind and understanding. I have every confidence in them to keep my husband safe and comfortable. They are always mindful of his needs.
On the occasions I have had dealings with the staff, they have always
been professional, understanding and helpful.
21 March 2025
The care and support has been very helpful to me for five or six months. The staff sort out any small problems. As I am partially deaf, I do have communication problems which are embarassing sometimes. A couple of carers are not very patient if this happens. The carers are usually very good and
cheer me up.
17 March 2025
hi I'm a full-time carer for my disabled mother who is 95 ive been with caremark for a few years now the nurses have been a great help for my mother they are a credit to their profession.The nurses are punctual and have a friendly nature and also have a laugh with my mother their standard of work is
excellent the staff are very good as well as they have sorted all the problems ive had which is a great help to me as i know i can trust in their support.i am happy i choose caremark and would highly recommend to my family and friends.Any problems i have i can phone the office and the staff listen and help you to their best ability
17 March 2025
It's coming upto a year that we have been with Caremark. Overall really satisfied with the service they provide. The carers are always on time friendly, professional, caring & will adapt to the individuals needs.
The management/ office team respond really well to any queries & are always
professional & pleasant.
I would highly recommend Caremark!
14 March 2025
Homecare workers look after my mum brilliantly, and she can be difficult.
The workers are very patient with her and take time to talk to her.
The management team are always aware of problems and deal with efficiently and quickly.
18 November 2024
My mother feels safe happy and cared for. The carers are professional whilst making her feel comfortable and able to say what she likes and dislikes and what she would like to do. They have enabled her to stay in her own home.
23 April 2024
Caremark had such a positive impact on my dad during his end-of-life care. Our family will be forever grateful for the care, compassion, attentiveness and humour shown by all the care team. Nothing but praise for our Caremark experience.
15 February 2024
For over a year, now, Caremark has provided invaluable assistance with regular visits to my mum (89), who is living independently. Carers really go out of their way to ensure that all of Mum's needs are seen to, are very friendly, extremely professional and patient and always very helpful in keeping
me updated on any developments. They are also very understanding of Mum's evolving needs and experienced in providing the needed support. I can highly recommend Caremark to those needing support for elderly parents. They have also been a huge support to me.
06 February 2024
The staff at Caremark Liverpool go above and beyond for their clients. They have been a huge help in supporting my cousin and her individual needs. They have made her life a lot easier and give her the support she currently needs.
26 May 2023
All the people who help Dad are professional and friendly, they have had some difficult times with Dad but have got through it.
They all know my father well and engage with him which helps ease the situation.
Keep up the good work.
26 May 2023
We are really pleased with all carers and how Mum is being treated.
We have nothing but praise for them all.
Mum gets on well with all of the carers and enjoys their company.
So happy and would recommend to anyone.
14 April 2023
My lovely mum would have been 86 years old tomorrow. This is the first year without her and the hurt is unbearable.
However, as a family, we were able to keep a promise made to Mum thanks only to the exceptional care she received from the wonderful staff at Caremark.
Both my parents received
excellent care at home and my dad, in particular, looked forward to their visits.
Mum's care needs were complex and the staff were very accommodating regarding timing of visits and when my dad went into hospital they did as much as they could to look after Mum while I went to visit him.
They showed great kindness to both my parents and treated Mum with dignity and compassion.
A special mention to one carer who did her very best to assist us, sometimes at very short notice and the carer who cared for Mum towards the end of her life.
I can thoroughly recommend Caremark and their staff. Their kindness and professionalism supported us through the most traumatic of times.
14 April 2023
My husband was diagnosed with vascular dementia in October 2019. I tried to care for him as best I could but his condition deteriorated quite rapidly from 2022. Following a brief period of respite, I realised I needed help if I was to continue his care at home. Caremark was the first provider I
contacted. The young manager who came to my house to interview us was impressive. This young woman was professional, sympathetic and had a deep understanding of dementia care. I was happy to engage Caremark following this initial introduction. From that time on (June 2022), I was given the best care and support I could have asked for. All carers were kind, compassionate and excellent in the delivery of care for my husband and support for me. I will be forever grateful to those wonderful carers who sat with me to comfort me at times I was overwhelmed with grief, watching my lovely husband become a stranger, he was forgetting his family.
Caremark carers were exceptional.
17 October 2022
My mother is well cared for by the staff. She is confined to bed and can't speak. Communication is difficult for myself but the carers deal with her on a daily basis and get to know her ways and have a good understanding of what she wants.
There have been new staff coming on board from time to
time and they integrate well and get to know my mum's needs. The variety of people my mum comes across on a daily basis is good for her and although she prefers some to others she does not hesitate to let me know where she is not happy with a carer. This has only happened once and I have let you know.
There are some concerns from time to time over how close some visits are to the previous one as this may be a delay to a meal or a long period before being changed. There have been odd occasions as I have been made aware where the carer may be delayed but I appreciate it may be down to resources.
06 May 2022
Very happy with the services. They all come on time and are very helpful.