Submit a Review for Five Star Homecare Leeds Ltd
51B Commercial Street, Morley, Leeds, LS27 8AG
View Full Details of Five Star Homecare Leeds LtdLatest Reviews for Five Star Homecare Leeds Ltd
30 October 2025
Five Star have been helping with Mum's care for a year now and during that time they have all treated Mum with the utmost respect and dignity. She is a very independent and proud lady. We started with four visits a day and are now having only one morning visit for help in the shower, etc. She has a very good rapport with her carer who will do anything Mum needs without taking away a bit of independence. It is a comfort to know that Mum is well looked after when they visit and they leave her happy and safe. I have no hesitation in recommending Five Star to anyone who is needing help to stay in their own home.
30 October 2025
Five Star Homecare Leeds offer a vital service to our client. They are reliable and responsive and I have always been satisfied with the service the provide. Five Star have been supported some of my clients for a number of years and have built up a good relationship with out client and provide us with regular feedback on all matters we need to be aware of.
29 October 2025
My mum was very ill in July and the care staff were very kind to me and mum calling in during the day to see if I was ok as I was there on my own I have always found the care staff very pleasant and helpful Mum loves the outing she as with the staff loves to go to garden centre for scampi n chips The only little thing I can say is that they don't always check the fridge for food but otherwise I think they'do a great job
29 October 2025
This is an excellent care company whose staff are a major strength to the business. My father sees the carers as his friends and always looks forward to their visits. The staff are warm hearted and always have my Father's best interests. Communication through the app is informative and helpful. The management team are easily contactable for any questions. I would highly recommend this 5 star company that goes the extra mile.
29 October 2025
On behalf of my friend who does not use the internet I am writing this review on his behalf. The care received has been excellent professionally and caring. The company lives up to its name 5-star care. So pleased we found this company and would happily recommend it to friends and family.
29 October 2025
My lovely Mum was given care from a brilliant Team at Five Star Care, they were so kind, patient and efficient caring for Mum overnight. They gave our family well needed support during a very difficult time. I would recommend them to anyone needing good care for an elderly relative, they really are a dedicated team of ladies.
15 April 2025
The name of this company speaks for itself. They are truly 5 star. From the first meeting with the management team where a very thorough assessment was done & our requirements for Dad discussed, to the daily visits from the whole care team it has been top class! We are completely satisfied & over the moon with the service provided. The ladies that we have welcomed into my parents home have been professional, compassionate, respectful & just lovely with all of us but especially Dad who is a very independent & proud man. We have built, very quickly, a lovely bond with all the staff & feel very at ease now during what has been a very difficult adjustment to our lives. I would highly recommend Five Star. They have fulfilled every single request we have made of them. They are superb!
14 April 2025
Great carers, friendly, professional and have built fantastic rapport with my mother, she really looks forward to every visit. I would happily recommend Five Star Homecare to anyone who is looking for carers.
14 April 2025
Excellent service, helping to keep Mum living at home with assistance. I would definitely recommend them for their standard of care, and the way they consider Mum's wishes makes her happy. Your care helps to make this happen. Many thanks!
11 April 2025
Great service, from all care team members and the management team. Five star respond to all mums needs and concerns to very high standard. They will quickly cover additional visits when needed, visiting to agreed times also help mums ' day-to-day living. Thank you to all the team.
29 November 2024
My mum used Five Star to come in every 2 weeks to clean mum's house for her. Mum would say the carer has been and everything sparkles. This helped me with caring for mum. When mum passed they even came to her funeral which was very touching wasn't expecting it. Would definitely recommend them.
28 November 2024
Five Star have been caring for my mother for some time now, I have to admit she is not the easiest person to please, she loves the attention the carers show her, they spend time chatting with her and cater for her demanding needs, the carers and the office staff have been very helpful and flexible with her need, nothing is a challenge to them. I would definitely recommend them. 5* all the way from me and my mother.
26 November 2024
We have been with five star for some time. They have provided a good service with friendly and helpful personnel. They are responsive to client needs and communicate well to requests for additional help when required.
25 November 2024
We are very pleased with all aspects of the care received from 5 Star. The staff are professional and respectful at all times. It is very easy to communicate with management and they are always responsive. I would definitely recommend 5 Star based on our experience in the last 12 months.
22 November 2024
Good team of carers who all engage with my mum and undertake agreed tasks when allowed to! All staff are of a high standard with a good friendly manner. I have only ever had one missed appointment in the 3 months I have been using them and the reasons were fully explained to me and would have resulted in a later appointment rather than a missed visit. Good communication with management when necessary and they are always open to suggestions/tweaks to service if they think it will work better. Highly recommended.
21 November 2024
My mum and I are very happy with the care she gets Her carers have empathy show kindness and concern for her health and well-being They try to be consistent with who she gets for carers which reassures her I always recommend fivestar when people ask about her care
21 November 2024
Five Star Homecare care for my mum with x 3 calls every day and cleaning her flat each week. They are easy to contact for me as I deal with all of Mum's finances, or if I need to make a change for any reason Doctors appointments etc. Thank you.
14 August 2024
Shout out to the carer who went above and beyond her duties. Mum fell late at night and was unable to get back up. As a result, Mum had to visit the hospital where her carer accompanied her for the full duration when the family were unable to attend. She stayed all day with Mum, communicating updates from the hospital staff as they occurred. She coordinated and ensured Mum was discharged and returned home safely after she was given the all-clear. Very grateful to her who is such a conscientious and committed career.
02 August 2024
I would definitely recommend - 5 stars. They have helped me now for a fair few months and my mum is so happy with the care she receives. She always looks forward to her carer coming and she tells her what she has been up to over the week and it really helps my mum.
31 July 2024
A reliable service which puts the client first. Approachable, friendly and caring they build trust and rapport with the service user. They also ensured, where possible, for the same carer to attend my mum in law, as she had dementia, and this helped put her at ease and get used to one person. They keep in touch with family and advise of any concerns or suggestions.
Latest Reviews for Five Star Homecare Leeds Ltd
30 October 2025
Five Star have been helping with Mum's care for a year now and during that time they have all treated Mum with the utmost respect and dignity. She is a very independent and proud lady. We started with four visits a day and are now having only one morning visit for help in the shower, etc. She has a very good rapport with her carer who will do anything Mum needs without taking away a bit of independence. It is a comfort to know that Mum is well looked after when they visit and they leave her happy and safe. I have no hesitation in recommending Five Star to anyone who is needing help to stay in their own home.
30 October 2025
Five Star Homecare Leeds offer a vital service to our client. They are reliable and responsive and I have always been satisfied with the service the provide. Five Star have been supported some of my clients for a number of years and have built up a good relationship with out client and provide us with regular feedback on all matters we need to be aware of.
29 October 2025
My mum was very ill in July and the care staff were very kind to me and mum calling in during the day to see if I was ok as I was there on my own I have always found the care staff very pleasant and helpful Mum loves the outing she as with the staff loves to go to garden centre for scampi n chips The only little thing I can say is that they don't always check the fridge for food but otherwise I think they'do a great job
29 October 2025
This is an excellent care company whose staff are a major strength to the business. My father sees the carers as his friends and always looks forward to their visits. The staff are warm hearted and always have my Father's best interests. Communication through the app is informative and helpful. The management team are easily contactable for any questions. I would highly recommend this 5 star company that goes the extra mile.
29 October 2025
On behalf of my friend who does not use the internet I am writing this review on his behalf. The care received has been excellent professionally and caring. The company lives up to its name 5-star care. So pleased we found this company and would happily recommend it to friends and family.
29 October 2025
My lovely Mum was given care from a brilliant Team at Five Star Care, they were so kind, patient and efficient caring for Mum overnight. They gave our family well needed support during a very difficult time. I would recommend them to anyone needing good care for an elderly relative, they really are a dedicated team of ladies.
15 April 2025
The name of this company speaks for itself. They are truly 5 star. From the first meeting with the management team where a very thorough assessment was done & our requirements for Dad discussed, to the daily visits from the whole care team it has been top class! We are completely satisfied & over the moon with the service provided. The ladies that we have welcomed into my parents home have been professional, compassionate, respectful & just lovely with all of us but especially Dad who is a very independent & proud man. We have built, very quickly, a lovely bond with all the staff & feel very at ease now during what has been a very difficult adjustment to our lives. I would highly recommend Five Star. They have fulfilled every single request we have made of them. They are superb!
14 April 2025
Great carers, friendly, professional and have built fantastic rapport with my mother, she really looks forward to every visit. I would happily recommend Five Star Homecare to anyone who is looking for carers.
14 April 2025
Excellent service, helping to keep Mum living at home with assistance. I would definitely recommend them for their standard of care, and the way they consider Mum's wishes makes her happy. Your care helps to make this happen. Many thanks!
11 April 2025
Great service, from all care team members and the management team. Five star respond to all mums needs and concerns to very high standard. They will quickly cover additional visits when needed, visiting to agreed times also help mums ' day-to-day living. Thank you to all the team.
29 November 2024
My mum used Five Star to come in every 2 weeks to clean mum's house for her. Mum would say the carer has been and everything sparkles. This helped me with caring for mum. When mum passed they even came to her funeral which was very touching wasn't expecting it. Would definitely recommend them.
28 November 2024
Five Star have been caring for my mother for some time now, I have to admit she is not the easiest person to please, she loves the attention the carers show her, they spend time chatting with her and cater for her demanding needs, the carers and the office staff have been very helpful and flexible with her need, nothing is a challenge to them. I would definitely recommend them. 5* all the way from me and my mother.
26 November 2024
We have been with five star for some time. They have provided a good service with friendly and helpful personnel. They are responsive to client needs and communicate well to requests for additional help when required.
25 November 2024
We are very pleased with all aspects of the care received from 5 Star. The staff are professional and respectful at all times. It is very easy to communicate with management and they are always responsive. I would definitely recommend 5 Star based on our experience in the last 12 months.
22 November 2024
Good team of carers who all engage with my mum and undertake agreed tasks when allowed to! All staff are of a high standard with a good friendly manner. I have only ever had one missed appointment in the 3 months I have been using them and the reasons were fully explained to me and would have resulted in a later appointment rather than a missed visit. Good communication with management when necessary and they are always open to suggestions/tweaks to service if they think it will work better. Highly recommended.
21 November 2024
My mum and I are very happy with the care she gets Her carers have empathy show kindness and concern for her health and well-being They try to be consistent with who she gets for carers which reassures her I always recommend fivestar when people ask about her care
21 November 2024
Five Star Homecare care for my mum with x 3 calls every day and cleaning her flat each week. They are easy to contact for me as I deal with all of Mum's finances, or if I need to make a change for any reason Doctors appointments etc. Thank you.
14 August 2024
Shout out to the carer who went above and beyond her duties. Mum fell late at night and was unable to get back up. As a result, Mum had to visit the hospital where her carer accompanied her for the full duration when the family were unable to attend. She stayed all day with Mum, communicating updates from the hospital staff as they occurred. She coordinated and ensured Mum was discharged and returned home safely after she was given the all-clear. Very grateful to her who is such a conscientious and committed career.
02 August 2024
I would definitely recommend - 5 stars. They have helped me now for a fair few months and my mum is so happy with the care she receives. She always looks forward to her carer coming and she tells her what she has been up to over the week and it really helps my mum.
31 July 2024
A reliable service which puts the client first. Approachable, friendly and caring they build trust and rapport with the service user. They also ensured, where possible, for the same carer to attend my mum in law, as she had dementia, and this helped put her at ease and get used to one person. They keep in touch with family and advise of any concerns or suggestions.