
After my experience with 5 Star Homecare, they could easily be a plus in front of the 5 star .Andrew E(Son of Client/Service User)

The care and attention provided to Mum over the last 6 months has been excellent.Sally T(Daughter of Client/Service User)


After my experience with 5 Star Homecare, they could easily be a plus in front of the 5 star .Andrew E(Son of Client/Service User)

The care and attention provided to Mum over the last 6 months has been excellent.Sally T(Daughter of Client/Service User)


Five Star Home Care Leeds Ltd is a dedicated, person-centred domiciliary care provider delivering high quality support to individuals across Leeds and surrounding areas. The service is committed to promoting independence, dignity and wellbeing by providing tailored care packages that meet the unique needs of each service user within the comfort of their own home.
Five Star Home Care Leeds Ltd offers a comprehensive range of services including personal care,...
Five Star Home Care Leeds Ltd is a dedicated, person-centred domiciliary care provider delivering high quality support to individuals across Leeds and surrounding areas. The service is committed to promoting independence, dignity and wellbeing by providing tailored care packages that meet the unique needs of each service user within the comfort of their own home.
Five Star Home Care Leeds Ltd offers a comprehensive range of services including personal care, medication support, companionship, meal preparation, domestic assistance and specialist support for individuals living with complex health conditions, physical disabilities, dementia or age related needs.
The Organisation prides itself on recruiting compassionate, highly trained care professionals who are dedicated to delivering reliable and respectful care. By focusing on safety, continuity and building trusting relationships Five Star Home Care Leeds Ltd enables individuals to maintain control over their lives whilst receiving the highest standard of care.
Through a commitment to excellence and community values, Five Star Home Care Leeds Ltd continues to support people living comfortably, confidently and independently at home.
Care Provided by Five Star Homecare Leeds Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
All fees are subject to annual increase (April)
The price(s) shown are provided by the agency. Contact Five Star Homecare Leeds Ltd for full pricing details and T&Cs.
Contact Five Star Homecare Leeds Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Five Star Homecare Leeds Ltd
- Private Owned
Person in charge
- Lindsey Mather (Registered Manager)
Five Star Homecare Leeds Ltd Reviews (50)
Five Star Homecare Leeds Ltd has a Review Score of 9.8 (9.835) out of 10, based on 35 reviews in the last 2 years.
Over all time Five Star Homecare Leeds Ltd has 50 reviews.
Carers come once a week to shower + dress John. They are very good and kind.
Carers come once a week to shower + dress John. They are very good and kind.
Management are always responsive and any concerns are always quickly resolved.
The care plan is reviewed regularly and they always try to accommodate my mum's needs...
Management are always responsive and any concerns are always quickly resolved.
The care plan is reviewed regularly and they always try to accommodate my mum's needs if anything has changed.
I would not hesitate to recommend them .
Dad has dementia and the girls and so patient and understanding with him, he loves there visits.
We have just started to use...
Dad has dementia and the girls and so patient and understanding with him, he loves there visits.
We have just started to use there cleaning services as well, only 2 weeks in but Aneesha is doing a great job.
Me and my sister both work full-time so we would really struggle without them, I would recommend thus company to anyone looking to find heath care at home for there loved ones
My father appears very satisfied with the care he receives.
He knows carers who visit by name and he has confidence and trust in them and their abilities.
My father appears very satisfied with the care he receives.
He knows carers who visit by name and he has confidence and trust in them and their abilities.
Five Star is a very caring provider. Mum's carer treats her with the utmost respect. She lets Mum do what she can for herself so she has some independence and helps Mum with the things she finds more difficult. Mum looks forward to her carer going. I trust Mum's carer completely while I take a few...
Five Star is a very caring provider. Mum's carer treats her with the utmost respect. She lets Mum do what she can for herself so she has some independence and helps Mum with the things she finds more difficult. Mum looks forward to her carer going. I trust Mum's carer completely while I take a few days holiday and I know if anything was wrong she would contact me. I would recommend Five Star.
In the case of my wife I believe that it's important that personal carers are appointed. With regard to the latter, personal carers are provided in most cases for six days out of the seven.
I'm happy to leave my wife with sitting carers...
In the case of my wife I believe that it's important that personal carers are appointed. With regard to the latter, personal carers are provided in most cases for six days out of the seven.
I'm happy to leave my wife with sitting carers knowing that she will be in safe hands.
Lovely ladies who attend to my Mum. They are kind, polite, considerate and friendly. Any concerns they have are quickly reported to myself by phone call. And any concerns I have had are dealt with straight away. Overall, we are very happy with the service
Lovely ladies who attend to my Mum. They are kind, polite, considerate and friendly. Any concerns they have are quickly reported to myself by phone call. And any concerns I have had are dealt with straight away. Overall, we are very happy with the service
On behalf of you client everything is fine and looks forward to the help he receives every two weeks. A professional care company with the care of the client uppermost in their minds. Thank you again for everything
On behalf of you client everything is fine and looks forward to the help he receives every two weeks. A professional care company with the care of the client uppermost in their minds. Thank you again for everything
The care I have is very good. My carers are always pleasant and helpful, especially my regulars who have become like friends, and I would not like this to change.
The care I have is very good. My carers are always pleasant and helpful, especially my regulars who have become like friends, and I would not like this to change.
They approach the difficulties people encounter on their journey to older age and support the family involved too.
I cannot praise the carers and staff highly enough for the care and support they provide. I feel...
They approach the difficulties people encounter on their journey to older age and support the family involved too.
I cannot praise the carers and staff highly enough for the care and support they provide. I feel confident knowing that my sister is receiving the best possible care.
The care my mum receives from Five Star Homecare Leeds Ltd is excellent. The staff are professional and compassionate. My mum is treated with care and respect. I highly recommend Five Star Homecare Leeds Ltd.
The care my mum receives from Five Star Homecare Leeds Ltd is excellent. The staff are professional and compassionate. My mum is treated with care and respect. I highly recommend Five Star Homecare Leeds Ltd.
I recently used 'Five Star Homecare' to provide wellbeing support for my 89-year-old dad, and I couldn't be more grateful for the service they provided. Every carer who visited him showed such kindness and professionalism, which gave me real peace of mind. Their warmth genuinely brightened his...
The added bonus was their app, where each visit was recorded in detail. Being able to check in and see how he was doing was incredibly reassuring.
I can't thank 'Five Star Homecare' enough and would absolutely recommend them to anyone looking for compassionate, reliable care.
Have been very helpful of late, highlighting any concerns to us around my dad on their daily visits so that we can work...
Have been very helpful of late, highlighting any concerns to us around my dad on their daily visits so that we can work together to make sure he has the best support in place.
The care and attention provided to Mum over the last 6 months has been excellent. Whilst she can not always have the same care person, the one who frequents and attends her the most has formed a great relationship with Mum providing a daily routine as well as adapting to her varying needs to...
The daily, morning visits from the girls, sets her up for the day ensuring she is dressed and attired appropriately whilst ensuring she takes medication, has hearing aids inserted as well as other facial additions so she is presentable. Making her breakfast, prepping some easy accessible lunch such as a sandwich, shopping here and there and laundry are all part of weekly tasks that is now routine. Mum is now most accepting of the visits and knows what to expect. She's grateful for their continued support that is done so with kindness, encouragement and dignity. The care plan is also regularly checked to support both present and changing needs. Well done Five Star.
We were recommended Five Star HomeCare Services and have no hesitation recommending this excellent company ourselves. We've been using the service for nearly a year. The carers go above and beyond to help my in-laws. They are professional, friendly, caring and work hard to build trust and rapport...
We were recommended Five Star HomeCare Services and have no hesitation recommending this excellent company ourselves. We've been using the service for nearly a year. The carers go above and beyond to help my in-laws. They are professional, friendly, caring and work hard to build trust and rapport even in challenging situations. The daily updates on the app are very helpful. Excellent communication between family, management and carers. If the carers have any concerns, suggestions or queries they phone the family immediately. Definitely a 5* company.
I have a regular carer, Shireena, with this company, I couldn't imagine my life without her. They arrange for her to accompany me to appointments and other social groups I attend, also shopping. They rearrange dates and times when I have made mistakes by getting confused with no problem. They had...
I have a regular carer, Shireena, with this company, I couldn't imagine my life without her. They arrange for her to accompany me to appointments and other social groups I attend, also shopping. They rearrange dates and times when I have made mistakes by getting confused with no problem. They had patience and understanding when my invoices have been paid late through no fault of my own but due to a managed bank account. I would recommend this company as a service provider as I needed quite a few in my time so consider myself to know how to distinguish between a good and bad company.
The management team are always available when...
The management team are always available when you need to contact them . The app is updated each visit with plenty of useful information which is important as Dad has dementia. If there is anything urgent they contact you and can offer advice if needed for a corrective action. This is a very stressful time with Dad's dementia and Five Star Homecare have worked wonders in helping alleviate a lot of that. Cannot recommend this company highly enough.
Andrew E
5 Star having been providing care visits to my dad for a year. The staff are warm and friendly and trustworthy. If we have had any issues I have always found these are treated promptly and any problems resolved quickly.
5 Star having been providing care visits to my dad for a year. The staff are warm and friendly and trustworthy. If we have had any issues I have always found these are treated promptly and any problems resolved quickly.
5 Star Homecare have been providing twice daily visits to my Dad since December 2025. From the first meeting, where we had a full review of Dad's care needs, we have been more than pleased with the service that we have received. The administration and communication is great and the carers are...
5 Star Homecare have been providing twice daily visits to my Dad since December 2025. From the first meeting, where we had a full review of Dad's care needs, we have been more than pleased with the service that we have received. The administration and communication is great and the carers are wonderful with Dad, often going above and beyond.
Carers are a friendly face for Mother's care and communicate well with me with regard to any issues that arise from time to time.
Sometimes 'challenging' for Carers to strike the right balance when 'encouraging' Mum to do as she's asked (bathing,...
Carers are a friendly face for Mother's care and communicate well with me with regard to any issues that arise from time to time.
Sometimes 'challenging' for Carers to strike the right balance when 'encouraging' Mum to do as she's asked (bathing, eating and medication) but handled with diplomacy and in a helpful, supportive and friendly manner, generally with positive outcomes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Five Star Homecare Leeds Ltd.
Awards / Recognitions (7)
- 31 Dec 2025Recipient: Five Star Homecare Leeds Ltd
- 31 Dec 2024Recipient: Five Star Homecare Leeds Ltd
- 31 Dec 2024Recipient: Five Star Homecare Leeds Ltd
Accreditations
There are no accreditations posted yet for Five Star Homecare Leeds Ltd.
Meet the Team (2)

We’re proud to introduce Lindsey, the Registered Manager at Five Star Homecare Leeds Ltd. With a degree in Health and Social Care and over 10 years’...
We’re proud to introduce Lindsey, the Registered Manager at Five Star Homecare Leeds Ltd. With a degree in Health and Social Care and over 10 years’ experience in business management and development, Lindsey brings a wealth of knowledge, leadership, and passion to our team.
As a fully qualified trainer, she is dedicated to maintaining the highest standards of care, supporting our staff, and ensuring the very best outcomes for the people we serve.And fun fact – Lindsey also holds the official title of Lady!
We’re incredibly lucky to have her leading the way.

We’re delighted to introduce Stacey, our wonderful Compliance Manager here at Five Star Home Care.
With 12 years of experience within the NHS,...
We’re delighted to introduce Stacey, our wonderful Compliance Manager here at Five Star Home Care.
With 12 years of experience within the NHS, Stacey has developed extensive knowledge across both clinical and managerial roles. She has been a valued part of the Five Star family for over two years, and her dedication, professionalism and caring nature truly make a difference every single day.
Stacey plays a key role in ensuring our clients receive safe, high-quality, person-centred care.
She supports the service by:- Carrying out thorough assessments
- Managing risks carefully and effectively
- Creating and reviewing detailed care plans
- Ensuring we remain fully compliant and operating to the highest standards
- Stacey also holds specialist qualifications in Autism, allowing her to provide informed, compassionate support tailored to individual needs.
We are incredibly proud to have Stacey on our team – her commitment to excellence helps us deliver the five-star care our service users deserve.
Frequently Asked Questions about Five Star Homecare Leeds Ltd
How many Carers does Five Star Homecare Leeds Ltd employ?
Five Star Homecare Leeds Ltd employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Five Star Homecare Leeds Ltd to verify any information. View our terms and conditions. Five Star Homecare Leeds Ltd has an Enhanced Service -what an Enhanced Service includes.