Submit a Review for Kwikfix Recruitment Services Ltd
42 Second Drove, Peterborough, PE1 5XA
View Full Details of Kwikfix Recruitment Services LtdLatest Reviews for Kwikfix Recruitment Services Ltd
14 August 2025
The ones that are ok with dogs are good those that are scared of dogs don't come as we have 2 dogs that look after me the mum of the house please don't bring people who are scared of dogs.
04 August 2025
From the moment the carer arrives to the moment they leave, it's first-class service all the way.
10 July 2025
The carers did the best job possible with the difficulties of my sister's mental deterioration. When problems arose, the management team were excellent, and genuinely cared about my sister, which was lovely. They flagged up their concerns with me enabling us to keep my sister as safe as possible. They took onboard extra tasks and visits and without their help I could not have coped with the situation. Thank you Kwikfix, you really cared.
24 June 2025
I would like to say the lady we had was wonderful, respectful, caring, thoughtful and very attentive. If I could have her for the rest of my mother's time on this planet then I would. My mother has dementia, bless her, resulting from a stroke so names and faces are hard for her, this wonderful woman visited today a week after she left and Mum did remember her, that in itself is a minor miracle. I say all this so you can see that the staff are truly fantastic. Thank you so much.
20 June 2025
I had no trouble with the review, in fact I would recommend the company to anybody as all the staff are always helpful and polite.
03 June 2025
The carers are generally very good. If they get anything wrong, I tell them and next time they have it right. They do an excellent job and I'm generally very pleased with my carers. I like most of my carers and they are very friendly and helpful.
03 June 2025
Carers are excellent. They do a fantastic job. My uncle is well cared for and is clean and tidy. His room is kept clean and polished. His washing is done and he is kept in a safe environment. He has his meals made for him and he is being looked after very well.
01 May 2025
Most carers were great however, it was stipulated at assessment for my Nan to not have male carers. Many of mornings a male carer would arrive to do her personal care. She did not receive a visit on Christmas Day and was left in bed until 12 noon where I personally went round and found her still in bed. Disgraceful considering this ended up being her last Christmas with us. Sadly my nan passed away in her sleep and carers entered to find her deceased. Ambulance was called and the office was made aware of her passing however, I got a phone call that very same afternoon asking how my nan was. Office staff were terrible and cannot organise an army of ants.
14 March 2025
Overall service is good. Communication requires to be looked into. Carers always complaining about their wages not being paid on time, this affects their work. Spot checks and reviews are not carried out on a regular basis, unless reminded.
11 October 2024
Carers are always in a rush and ask to leave early regularly and can be argumentative. Seems they are more interested in getting the job done as quickly as possible and asking to leave early rather than providing my mum with the care needed. Damage to my mums property. The carpet has been damaged. The toilet was blocked and left by carers. Around my mum's bed, there is damage to the walls. General lack of care for my mum's property. Food served to mum is sometimes prepared incorrectly or given to her cold and even once frozen. Washing up by the carers is inadequate. Knife and forks tend to not have been cleaned correctly and need to be rewashed. Carers don't tidy up after themselves. Leave messy work surfaces. Not disposing of rubbish correctly. Safety lock has been left open with code on show a few times now. The biggest issue with the carers from this company is that they are in a rush to get in and out and ask to leave early. This leads to the carers making mistakes and not providing the proper care needed.
19 August 2024
Always there to help you and give you good advice on what to do. I like that you can contact someone for help 24 hours a day and 7 days a week.
09 August 2024
We have a good opinion of all carers who attend. They all work to the very best of their abilities and always with respect and care.
08 August 2024
The management and carers team at Kwikfix Recruitment Service Ltd provide my grandmother and I a professional quality care service on a daily basis. They have proven to constantly at times have gone above and beyond to ensure outstanding support. They are always presentable, very friendly and engage well in communication and conversation; ultimately giving us a pleasurable, satisfying and comfortable experience and genuine dedication to ensure our needs are met.
15 July 2024
Very pleased with company, staff very helpful. Just one thing, I wish you would not send in carers that are very nervous of dogs, I have two cockapoos. My 9-year-old is not very bouncy. So gentle. My 6-year-old is very playful, they both would not hurt anyone.
03 July 2024
Very satisfactory, overall staff Lovely however communication could be better !and cars not breaking down everybody knows what I think I am always honest in my opinion we get there some days can be very frustrating .because staff don't always understand on communication level but we get around it And stuff transportation cars offer breakdown often don't get phone by headquarters .plus if drivers are stuck in traffic also the staff would say we were late because of the traffic always traffic on the road .anyway. Think that what I meant by management issues.
20 February 2024
Listened to everything we said and acted on them. Was helpful and informative.
07 December 2023
Carers always cheerful and treat my husband with respect, even though he has little communication skills they still speak to him. Management support could be improved to both client and carers. Don't think it's right we should have to phone to ask where carers are when 2 hours late due to vehicle problems, especially when carers reported issue and asked office to advice clients.
12 May 2023
I am my wife's 24/7 carer, and unexpectedly admitted to hospital, at short notice. A carer from Kwikfix Recruitment Services became my wife's 24-hour live-in carer. Her service, kindness, empathy and hard work, in understanding my wife's needs is exemplary and hugely reassuring.
28 December 2022
The young lady who visited me yesterday was keen to offer a good service, however, she was over-eager to give me advice rather than do her job! I felt humiliated by her attitude as she treated me like a child, I am disabled, not senile! At least her language skills were an improvement over other carers. With a little bit of training, she could be a good carer.
28 December 2022
Overall, the care my husband receives is very good.
Latest Reviews for Kwikfix Recruitment Services Ltd
14 August 2025
The ones that are ok with dogs are good those that are scared of dogs don't come as we have 2 dogs that look after me the mum of the house please don't bring people who are scared of dogs.
04 August 2025
From the moment the carer arrives to the moment they leave, it's first-class service all the way.
10 July 2025
The carers did the best job possible with the difficulties of my sister's mental deterioration. When problems arose, the management team were excellent, and genuinely cared about my sister, which was lovely. They flagged up their concerns with me enabling us to keep my sister as safe as possible. They took onboard extra tasks and visits and without their help I could not have coped with the situation. Thank you Kwikfix, you really cared.
24 June 2025
I would like to say the lady we had was wonderful, respectful, caring, thoughtful and very attentive. If I could have her for the rest of my mother's time on this planet then I would. My mother has dementia, bless her, resulting from a stroke so names and faces are hard for her, this wonderful woman visited today a week after she left and Mum did remember her, that in itself is a minor miracle. I say all this so you can see that the staff are truly fantastic. Thank you so much.
20 June 2025
I had no trouble with the review, in fact I would recommend the company to anybody as all the staff are always helpful and polite.
03 June 2025
The carers are generally very good. If they get anything wrong, I tell them and next time they have it right. They do an excellent job and I'm generally very pleased with my carers. I like most of my carers and they are very friendly and helpful.
03 June 2025
Carers are excellent. They do a fantastic job. My uncle is well cared for and is clean and tidy. His room is kept clean and polished. His washing is done and he is kept in a safe environment. He has his meals made for him and he is being looked after very well.
01 May 2025
Most carers were great however, it was stipulated at assessment for my Nan to not have male carers. Many of mornings a male carer would arrive to do her personal care. She did not receive a visit on Christmas Day and was left in bed until 12 noon where I personally went round and found her still in bed. Disgraceful considering this ended up being her last Christmas with us. Sadly my nan passed away in her sleep and carers entered to find her deceased. Ambulance was called and the office was made aware of her passing however, I got a phone call that very same afternoon asking how my nan was. Office staff were terrible and cannot organise an army of ants.
14 March 2025
Overall service is good. Communication requires to be looked into. Carers always complaining about their wages not being paid on time, this affects their work. Spot checks and reviews are not carried out on a regular basis, unless reminded.
11 October 2024
Carers are always in a rush and ask to leave early regularly and can be argumentative. Seems they are more interested in getting the job done as quickly as possible and asking to leave early rather than providing my mum with the care needed. Damage to my mums property. The carpet has been damaged. The toilet was blocked and left by carers. Around my mum's bed, there is damage to the walls. General lack of care for my mum's property. Food served to mum is sometimes prepared incorrectly or given to her cold and even once frozen. Washing up by the carers is inadequate. Knife and forks tend to not have been cleaned correctly and need to be rewashed. Carers don't tidy up after themselves. Leave messy work surfaces. Not disposing of rubbish correctly. Safety lock has been left open with code on show a few times now. The biggest issue with the carers from this company is that they are in a rush to get in and out and ask to leave early. This leads to the carers making mistakes and not providing the proper care needed.
19 August 2024
Always there to help you and give you good advice on what to do. I like that you can contact someone for help 24 hours a day and 7 days a week.
09 August 2024
We have a good opinion of all carers who attend. They all work to the very best of their abilities and always with respect and care.
08 August 2024
The management and carers team at Kwikfix Recruitment Service Ltd provide my grandmother and I a professional quality care service on a daily basis. They have proven to constantly at times have gone above and beyond to ensure outstanding support. They are always presentable, very friendly and engage well in communication and conversation; ultimately giving us a pleasurable, satisfying and comfortable experience and genuine dedication to ensure our needs are met.
15 July 2024
Very pleased with company, staff very helpful. Just one thing, I wish you would not send in carers that are very nervous of dogs, I have two cockapoos. My 9-year-old is not very bouncy. So gentle. My 6-year-old is very playful, they both would not hurt anyone.
03 July 2024
Very satisfactory, overall staff Lovely however communication could be better !and cars not breaking down everybody knows what I think I am always honest in my opinion we get there some days can be very frustrating .because staff don't always understand on communication level but we get around it And stuff transportation cars offer breakdown often don't get phone by headquarters .plus if drivers are stuck in traffic also the staff would say we were late because of the traffic always traffic on the road .anyway. Think that what I meant by management issues.
20 February 2024
Listened to everything we said and acted on them. Was helpful and informative.
07 December 2023
Carers always cheerful and treat my husband with respect, even though he has little communication skills they still speak to him. Management support could be improved to both client and carers. Don't think it's right we should have to phone to ask where carers are when 2 hours late due to vehicle problems, especially when carers reported issue and asked office to advice clients.
12 May 2023
I am my wife's 24/7 carer, and unexpectedly admitted to hospital, at short notice. A carer from Kwikfix Recruitment Services became my wife's 24-hour live-in carer. Her service, kindness, empathy and hard work, in understanding my wife's needs is exemplary and hugely reassuring.
28 December 2022
The young lady who visited me yesterday was keen to offer a good service, however, she was over-eager to give me advice rather than do her job! I felt humiliated by her attitude as she treated me like a child, I am disabled, not senile! At least her language skills were an improvement over other carers. With a little bit of training, she could be a good carer.
28 December 2022
Overall, the care my husband receives is very good.