Submit a Review for Forever Care (Walsall) Ltd
228 Lichfield Road, Walsall, WS4 1SA
View Full Details of Forever Care (Walsall) LtdLatest Reviews for Forever Care (Walsall) Ltd
30 April 2025
All the carers are friendly, caring and professional. We are very grateful for the excellent service you provide, looking after Mom. She is very happy with the service you offer, and we are confident that Mom is getting the best care possible. Many thanks.
30 April 2025
I would not reccomend this care company to anyone. My mother's care was appaling carers did not meet her needs i:e with her personal care. They came late and always left early they spent most of there time in her kitchen and never really made any conversation with her. Sadly my mum has passed away it was my intent to get her back into the care home where she spent two weeks on respite and she loved it and kept asking when can I go back due to a incident that happened sadly that was not a option. We did complain to care company but manager was always in meetings we also put in a formal complaint to cqc
28 April 2025
This lady's care was worrying she was diabetic they did not ring us till after tea she is diabetic and her reading was 3 when I went round. I agree with other review I have read they do need training as she had not eaten all day due to having a infection.
28 April 2025
Reliable, friendly company representatives and a very professional & punctual service in timekeeping. Always helpful and do not shy away from any requests they are asked to do regarding helping my wife.
16 January 2025
Overall I am satisfied and appreciate my care package. However, when my support workers use excessively their mobile phones it supports my paranoia and schizophrenia that I am being spied on. When I have no contact with the management other than a Christmas card it just makes me feel like a number, but my support workers are very good at a home job. I do need prompting to take medication and help with housework, clothes and duvet changes for this I am grateful.
13 January 2025
After 2 previous disappointing care companies, we were introduced to Forever Care. They have looked after my mother who is suffering with dementia with compassion, patience, professionalism and are able to undertake all aspects of home care. They have gone above any beyond to meet all our family expectations. We have consistency in the carers and the timings of each home visit. The carers maintain hygiene at all times and staff are friendly, polite and always smiling. I would recommend Forever Care to anyone seeking professional care at home.
09 January 2025
Very pleased with the support we have received from the carers. My husband is very happy with them too. Nothing is too much trouble. The management have worked with us too. Would be glad to recommend them to anyone.
06 January 2025
My care is excellent in every way. He is caring, respectful, always eager to help me in every way. Totally organised, and very pleasant and polite at all times. I really feel we are so lucky to have him in our home.
06 January 2025
Overall satisfactory, but on two occasions, the carers have not turned up. My mum is diabetic and this could have caused problems. A little more training is needed as most of the staff have very little to no knowledge of what to do if Mum falls ill and has a hypo. If this can be addressed, I think we could be well on our way to an excellent score. Communication is difficult for my mum and some of your staff do not have a good grasp of English language yet.
25 December 2024
The carers are very good with my mom. They are polite and treat her with dignity, and if I tell them anything about mom's needs they carry it out. The two girls on the 5 and 9 shift are very good.
19 December 2024
Forever Care carers are very friendly and good at their job. The care I have is excellent I cannot fault the overall care and support experience I am receiving. Always have a laugh and a joke which makes my day. Also, they are very pleasant.
18 December 2024
Overall a good experience.
28 May 2024
My dad has been having this care company for 11 months now, the carers are very pleasant and caring and we work together very well. Any issues are sorted, I must add I have only had to ring the office once in 11 months and that was because my carer changed, and after speaking to the office my needs were put right back to my preferred carer. I find them very patient with working with dementia. Would highly recommend them.
23 May 2024
Excellent care and continuity which is crucial to patient care! Also very good at sorting any problems so if they did not turn up they would always get someone else there promptly. Good communication Thank you.
12 April 2024
When my mother became suddenly more confused a couple of days ago, the carer and the office were quick to communicate with me to advise me what had been happening. This has always been the case and even when difficult situations have occurred with my mother, the carers have remained professional and supportive. One of the carers in particular, has developed a very good rapport with my mother and this has been extremely valuable. The carers have also taken on extra duties on occasions when my husband and I have been on holiday, meaning we’ve been able to enjoy our holiday safe in the knowledge that my mother is being cared for. My mother is sometimes very demanding due to her mental health. The support not just to her but to myself is certainly over and above what I expected. I would unreservedly recommend Forever Care (Walsall) to anyone.
14 March 2024
A care agency that actually cares! The carers who helped us look after my Dad in his last days were kind, helpful and very courteous. Office staff were also caring whilst being very efficient and overall communication was very good. Would definitely recommend.
27 November 2023
The care my mom receives is exceptional from the carer that comes, she's very caring and really polite.
10 November 2023
I am pleased to say that I am happy with the care that I am receiving and the staff members are golden and respectful. They so as they are told and fulfill all of my partner's needs and wants. I would recommend the company to my friends and family as the staff are brilliant and complete all tasks.
07 November 2023
Had great care from my carer and I look forward to seeing her.
06 November 2023
Carers always seem to take a genuine interest in my mother-in-law. She is always pleased to see them. Nothing is too much trouble. The relationship they have with her is of a caring nature.
Latest Reviews for Forever Care (Walsall) Ltd
30 April 2025
All the carers are friendly, caring and professional. We are very grateful for the excellent service you provide, looking after Mom. She is very happy with the service you offer, and we are confident that Mom is getting the best care possible. Many thanks.
30 April 2025
I would not reccomend this care company to anyone. My mother's care was appaling carers did not meet her needs i:e with her personal care. They came late and always left early they spent most of there time in her kitchen and never really made any conversation with her. Sadly my mum has passed away it was my intent to get her back into the care home where she spent two weeks on respite and she loved it and kept asking when can I go back due to a incident that happened sadly that was not a option. We did complain to care company but manager was always in meetings we also put in a formal complaint to cqc
28 April 2025
This lady's care was worrying she was diabetic they did not ring us till after tea she is diabetic and her reading was 3 when I went round. I agree with other review I have read they do need training as she had not eaten all day due to having a infection.
28 April 2025
Reliable, friendly company representatives and a very professional & punctual service in timekeeping. Always helpful and do not shy away from any requests they are asked to do regarding helping my wife.
16 January 2025
Overall I am satisfied and appreciate my care package. However, when my support workers use excessively their mobile phones it supports my paranoia and schizophrenia that I am being spied on. When I have no contact with the management other than a Christmas card it just makes me feel like a number, but my support workers are very good at a home job. I do need prompting to take medication and help with housework, clothes and duvet changes for this I am grateful.
13 January 2025
After 2 previous disappointing care companies, we were introduced to Forever Care. They have looked after my mother who is suffering with dementia with compassion, patience, professionalism and are able to undertake all aspects of home care. They have gone above any beyond to meet all our family expectations. We have consistency in the carers and the timings of each home visit. The carers maintain hygiene at all times and staff are friendly, polite and always smiling. I would recommend Forever Care to anyone seeking professional care at home.
09 January 2025
Very pleased with the support we have received from the carers. My husband is very happy with them too. Nothing is too much trouble. The management have worked with us too. Would be glad to recommend them to anyone.
06 January 2025
My care is excellent in every way. He is caring, respectful, always eager to help me in every way. Totally organised, and very pleasant and polite at all times. I really feel we are so lucky to have him in our home.
06 January 2025
Overall satisfactory, but on two occasions, the carers have not turned up. My mum is diabetic and this could have caused problems. A little more training is needed as most of the staff have very little to no knowledge of what to do if Mum falls ill and has a hypo. If this can be addressed, I think we could be well on our way to an excellent score. Communication is difficult for my mum and some of your staff do not have a good grasp of English language yet.
25 December 2024
The carers are very good with my mom. They are polite and treat her with dignity, and if I tell them anything about mom's needs they carry it out. The two girls on the 5 and 9 shift are very good.
19 December 2024
Forever Care carers are very friendly and good at their job. The care I have is excellent I cannot fault the overall care and support experience I am receiving. Always have a laugh and a joke which makes my day. Also, they are very pleasant.
18 December 2024
Overall a good experience.
28 May 2024
My dad has been having this care company for 11 months now, the carers are very pleasant and caring and we work together very well. Any issues are sorted, I must add I have only had to ring the office once in 11 months and that was because my carer changed, and after speaking to the office my needs were put right back to my preferred carer. I find them very patient with working with dementia. Would highly recommend them.
23 May 2024
Excellent care and continuity which is crucial to patient care! Also very good at sorting any problems so if they did not turn up they would always get someone else there promptly. Good communication Thank you.
12 April 2024
When my mother became suddenly more confused a couple of days ago, the carer and the office were quick to communicate with me to advise me what had been happening. This has always been the case and even when difficult situations have occurred with my mother, the carers have remained professional and supportive. One of the carers in particular, has developed a very good rapport with my mother and this has been extremely valuable. The carers have also taken on extra duties on occasions when my husband and I have been on holiday, meaning we’ve been able to enjoy our holiday safe in the knowledge that my mother is being cared for. My mother is sometimes very demanding due to her mental health. The support not just to her but to myself is certainly over and above what I expected. I would unreservedly recommend Forever Care (Walsall) to anyone.
14 March 2024
A care agency that actually cares! The carers who helped us look after my Dad in his last days were kind, helpful and very courteous. Office staff were also caring whilst being very efficient and overall communication was very good. Would definitely recommend.
27 November 2023
The care my mom receives is exceptional from the carer that comes, she's very caring and really polite.
10 November 2023
I am pleased to say that I am happy with the care that I am receiving and the staff members are golden and respectful. They so as they are told and fulfill all of my partner's needs and wants. I would recommend the company to my friends and family as the staff are brilliant and complete all tasks.
07 November 2023
Had great care from my carer and I look forward to seeing her.
06 November 2023
Carers always seem to take a genuine interest in my mother-in-law. She is always pleased to see them. Nothing is too much trouble. The relationship they have with her is of a caring nature.