Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Eleanor Nursing & Social Care Ltd - Bristol

stars
stars 04 June 2025
Service is usually good with a few odd occasions where is not 100% but usually over 80% on time. I have no complaints about the staff and care given. Professionalism at all times.
Review from L W (Client / Service User)
stars
stars 29 May 2025
Overall experiene could of been excellent all bar a few that let it down. Staff was very good extremely helpful and polite also applies to management there are quite a few carers that are extremely outstanding and just a small minority that let the side down.
Review from Julian P (Client / Service User)
stars
stars 14 May 2025
All the young ladies who come are polite, competent and friendly. They take away the stress and worry of getting my husband showered and dressed. They come on time and are efficient but never pushy or impatient.
Review from Maureen A (Wife of Client/Service User)
stars
stars 21 May 2024
We were reassured when we organised Mum's care visits that all visits would be on time at the times that we had asked for. The time keeping is appalling. We are lucky if anyone arrives within two hours of the scheduled call time. Don't believe any of the false promises that you get given, find a more trustworthy company. We have had temporary care given by 3 other organisations before, none were without slight problems but none were the nightmare that Eleanor care is.
Review from J B (Daughter-in-law of Client/Service User)