Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Presanne Care Consultancy Ltd

stars
stars 01 April 2025
The carer of my son was very professional, he was kind but firm in making decisions. He showed great empathy towards my son. If given the chance that my son will need a carer again, I would like the same carer to take care of my son.
Review from J R (Father of Client/Service User)
stars
stars 14 May 2024
Punctual, reliable, friendly people working with the client are very caring and competent.
Review from V A (Mother of Client/Service User)
stars
stars 26 April 2022
We have been extremely grateful to the manager and her staff. They are so helpful, good, professional and friendly. The client is always happy when she sees the manager and the carer. She is taken with great care. They are patient with the client. They take time to get to know the patient and
remember her likes/dislikes. We are very happy with the service. It is personable.
Review from H G (Granddaughter of Client/Service User)
stars
stars 09 September 2021
Very professional and reliable. The staff communicate well with me and always ensure I feel comfortable and that my needs are met. I would recommend them as I have had nothing but positive experiences. Make me feel as an individual.
Review from S J (Client / Service User)