Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Healing Touch Care Ltd

stars
stars 06 January 2026
My mum sadly has Alzheimer's, I was so worried about her current living situation which is alone in a top floor flat, the thought petrified me and added additional stress and worry on me. Healing touch were assigned to care for my mum, they come in three times a day and are my mums lifeline. Through
their care and compassion, she is washed, dressed, fed, medication taken care of and most importantly- she has the added companionship everyday. The careers are wonderful, happy, bubbly and more than experienced to deal with the challenges of looking after my mum. Their patience knows no bounds, they find solutions to every challenge they face, such as my mums eating- by eating with her to encourage her. My mum isn't the most cooperative with even the basic tasks but they approach it with kindness and persistence and it doesn't go unnoticed. I am communicated with about everything, Romy and Fortuna are lovely, friendly and approachable. Thank you for the wonderful job you guys do.
Review from Natalie J (Daughter of Client/Service User)