Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Direct Care Support

stars
stars 17 January 2025
The whole team has supported my grandparents so well, so glad we picked them as the other company we had before had language barriers and different staff all the time. The manager and her team are all amazing would definitely recommend using them to anyone.
Review from G S (Grandson of Client/Service User)
stars
stars 14 September 2021
The manager has been looking after me for the past month. And I cannot recommend her highly enough. She is considerate and thoughtful. And has proved an asset to my family. Thank you! The company have gone out of their way to accommodate my needs and I am so grateful for that.
Review from Edward W (Client / Service User)