Submit a Review for Serve Homecare
Ground Floor, The Old Bank, 162 High Street, Stevenage, SG1 3LL
View full details of Serve HomecareLatest Reviews for Serve Homecare
02 January 2026
Both my elderly parents came out of hospital in October needing carers
They were quite independent when they went into hospital and were very wary of having people in and out their home and were very against having to be cared for however after meeting all these lovely carers they are so grateful
for the help.
Every one of the carers are so lovely kind and caring.
The people in the office,the team leader everyone I've had any contact with are so helpful and nothing is too much trouble.
Thank you Serve Homecare I would thoroughly recommend this company.
23 December 2025
We reached out to Serve Homecare to start giving our mum some home support in the morning and at tea time each day. She was reluctant but accepted it, as it was reassuring to the wider family. The initial assessment was very friendly and understanding that on occasion mum may just want someone to
sit and chat. Mum was able to tell the carers what she wanted, although we did try and articulate all tasks so they were on the carers list on arrival. Over the year plus the carers were wonderful and struck up real friendships with mum and she looked forward to their arrival. As her needs changed I found it easy to reach out to the managers who would alter the information the carers received, they were always contactable.
Sadly mum's health took a downturn but even as her needs escalated Serve Homecare were able to be flexible and help us in meeting her needs and allowing us to support her in remaining at home. I would highly recommend this company, our experience with them has been positive.
10 November 2025
I have had carers for several months, and they are all so kind, helpful and friendly, helping me with meals at home and jobs around the house. I was in the hospital earlier this year and then went to a rest home. At first, I thought that I could manage when I got home, but I couldn't, and it is
great for my family to know that I receive twice-a-day visits from the care team. You are all great, and I am very happy. Thank you.
28 October 2025
We would highly recommend Serve, my mum loved the carers & built a fantastic relationship with many of them. My mum had many falls & the carers went above & beyond on many occasions to ensure she was looked after until my sister or myself could get there (we both live an hour way).
Unfortunately mum has had to go into long term care, but I would have them back in a heartbeat, such lovely caring staff.
14 October 2025
We contacted Serve Homecare in an emergency as we required urgent care and they came the same evening to discuss options and arranged the urgent care immediately. They were very informative and efficient and the carers were very supportive.
08 October 2025
I like and get on well with all my carers. Very pleased with all they do for me.
24 September 2025
My experience with your firm is very good. I have problems at all. And I like my care very much.
23 April 2025
I am most happy with the service that Serve Home Care have given me. The carers are kind, considerate. I highly recommend your company. Thank you.
19 March 2025
My husband has now been in care for quite a while and I can honestly say that our experience has always been excellent. THE carers are kind ,efficient, understanding of his little ways,and always ready to change things if it will make him more comfortable. We are very pleased with Serve Home Care
and would not look to change
them. The whole team all deserve a huge thank you for the time and effort they put in to help make my husband get through a difficult time.
THANK YOU.
07 February 2025
The two ladies who are the primary team for Dad, have an excellent rapport with dad and understanding of his needs, humour, bad days and everything in between.
The rest of the team are getting to understand Dad and making excellent progress with him.
Communication is key and we have plenty of
that. A huge thank you to the whole team, it takes you all to make everything work smoothly.
07 February 2025
Serve Homecare has been brilliant with Mum, all the carers that helped especially over the Christmas period have done a great job. They are always happy to accommodate changes and with many appointments at short notice, this has been a godsend. Mum is so happy with her care which is very important
to all her family thank you
31 December 2024
Serve Homecare have been fantastic in setting up a care package for my father. This had to be done with under 24 hours notice. The staff have been polite, helpful, and considerate of my father's wishes.
30 September 2024
Being a newcomer to care services I was given every kind of advice and help. I would recommend this company to all who want the best care for their loved ones. Thank you to them all for their loving care. My husband is very happy.
09 August 2024
My family and I have been using this service for about a year and I have no complaints. This service has accommodated our mother's changing needs, including being mindful about ensuring that we have a consistent carer. The carers we have received have been reliable, punctual, and most of all
friendly. Thank you Serve Homecare. In addition, the director of care has been extremely helpful with corresponding about our mother's ongoing care, and has made the process incredibly seamless. Thank you all!
03 July 2024
They are all very courteous and friendly and do a very good job.
27 May 2024
Best care team, would not be able to cope without the lovely carers and management team. I would recommend Serve Homecare to anyone looking for a brilliant care provider.
22 May 2024
Serve Homecare have provided excellent care assistance for my mother-in-law since leaving hospital. All of the carers have been excellent, engaging with my mother-in-law and provided us with the assistance that we have needed. Communications with the office is very good and they have consistently
met our requests.
10 May 2024
All carers are professional, kind, understanding and easy to talk to if you have a problem. I would highly recommend this care company if you are looking for home care for a loved one, you are in the right place.
27 March 2024
Duty of care is lovely and helpful. The carers are really excellent. The timings could be earlier as I am an early riser. I get on with them all they are very helpful. Thanking them all for their attention.
25 March 2024
I would like to thank everyone at Serve Homecare who was involved with my husband's care. They always showed my husband kindness, understanding, and compassion. They were also very kind to me at a very difficult time in my husband's illness and would do what they could to accommodate him and myself.
Sadly my husband has now passed away but I will be ever grateful for your help.
Latest Reviews for Serve Homecare
02 January 2026
Both my elderly parents came out of hospital in October needing carers
They were quite independent when they went into hospital and were very wary of having people in and out their home and were very against having to be cared for however after meeting all these lovely carers they are so grateful
for the help.
Every one of the carers are so lovely kind and caring.
The people in the office,the team leader everyone I've had any contact with are so helpful and nothing is too much trouble.
Thank you Serve Homecare I would thoroughly recommend this company.
23 December 2025
We reached out to Serve Homecare to start giving our mum some home support in the morning and at tea time each day. She was reluctant but accepted it, as it was reassuring to the wider family. The initial assessment was very friendly and understanding that on occasion mum may just want someone to
sit and chat. Mum was able to tell the carers what she wanted, although we did try and articulate all tasks so they were on the carers list on arrival. Over the year plus the carers were wonderful and struck up real friendships with mum and she looked forward to their arrival. As her needs changed I found it easy to reach out to the managers who would alter the information the carers received, they were always contactable.
Sadly mum's health took a downturn but even as her needs escalated Serve Homecare were able to be flexible and help us in meeting her needs and allowing us to support her in remaining at home. I would highly recommend this company, our experience with them has been positive.
10 November 2025
I have had carers for several months, and they are all so kind, helpful and friendly, helping me with meals at home and jobs around the house. I was in the hospital earlier this year and then went to a rest home. At first, I thought that I could manage when I got home, but I couldn't, and it is
great for my family to know that I receive twice-a-day visits from the care team. You are all great, and I am very happy. Thank you.
28 October 2025
We would highly recommend Serve, my mum loved the carers & built a fantastic relationship with many of them. My mum had many falls & the carers went above & beyond on many occasions to ensure she was looked after until my sister or myself could get there (we both live an hour way).
Unfortunately mum has had to go into long term care, but I would have them back in a heartbeat, such lovely caring staff.
14 October 2025
We contacted Serve Homecare in an emergency as we required urgent care and they came the same evening to discuss options and arranged the urgent care immediately. They were very informative and efficient and the carers were very supportive.
08 October 2025
I like and get on well with all my carers. Very pleased with all they do for me.
24 September 2025
My experience with your firm is very good. I have problems at all. And I like my care very much.
23 April 2025
I am most happy with the service that Serve Home Care have given me. The carers are kind, considerate. I highly recommend your company. Thank you.
19 March 2025
My husband has now been in care for quite a while and I can honestly say that our experience has always been excellent. THE carers are kind ,efficient, understanding of his little ways,and always ready to change things if it will make him more comfortable. We are very pleased with Serve Home Care
and would not look to change
them. The whole team all deserve a huge thank you for the time and effort they put in to help make my husband get through a difficult time.
THANK YOU.
07 February 2025
The two ladies who are the primary team for Dad, have an excellent rapport with dad and understanding of his needs, humour, bad days and everything in between.
The rest of the team are getting to understand Dad and making excellent progress with him.
Communication is key and we have plenty of
that. A huge thank you to the whole team, it takes you all to make everything work smoothly.
07 February 2025
Serve Homecare has been brilliant with Mum, all the carers that helped especially over the Christmas period have done a great job. They are always happy to accommodate changes and with many appointments at short notice, this has been a godsend. Mum is so happy with her care which is very important
to all her family thank you
31 December 2024
Serve Homecare have been fantastic in setting up a care package for my father. This had to be done with under 24 hours notice. The staff have been polite, helpful, and considerate of my father's wishes.
30 September 2024
Being a newcomer to care services I was given every kind of advice and help. I would recommend this company to all who want the best care for their loved ones. Thank you to them all for their loving care. My husband is very happy.
09 August 2024
My family and I have been using this service for about a year and I have no complaints. This service has accommodated our mother's changing needs, including being mindful about ensuring that we have a consistent carer. The carers we have received have been reliable, punctual, and most of all
friendly. Thank you Serve Homecare. In addition, the director of care has been extremely helpful with corresponding about our mother's ongoing care, and has made the process incredibly seamless. Thank you all!
03 July 2024
They are all very courteous and friendly and do a very good job.
27 May 2024
Best care team, would not be able to cope without the lovely carers and management team. I would recommend Serve Homecare to anyone looking for a brilliant care provider.
22 May 2024
Serve Homecare have provided excellent care assistance for my mother-in-law since leaving hospital. All of the carers have been excellent, engaging with my mother-in-law and provided us with the assistance that we have needed. Communications with the office is very good and they have consistently
met our requests.
10 May 2024
All carers are professional, kind, understanding and easy to talk to if you have a problem. I would highly recommend this care company if you are looking for home care for a loved one, you are in the right place.
27 March 2024
Duty of care is lovely and helpful. The carers are really excellent. The timings could be earlier as I am an early riser. I get on with them all they are very helpful. Thanking them all for their attention.
25 March 2024
I would like to thank everyone at Serve Homecare who was involved with my husband's care. They always showed my husband kindness, understanding, and compassion. They were also very kind to me at a very difficult time in my husband's illness and would do what they could to accommodate him and myself.
Sadly my husband has now passed away but I will be ever grateful for your help.