Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Reed Community Care - Cambridge

stars
stars 05 March 2026
Support carer communicates well and is always on time. A regular service is provided and I feel that the client is safe . Support is as flexible as it can be and a range of activities are carried out to meet his needs. Feedback is provided and useful imformation passed on.
Review from Ismay Jill M (Mother of Client/Service User)
stars
stars 23 February 2026
I am really grateful for support for my kids. They are really coming on. They have a good relationship with their support workers.
Review from Kirsty O (Mother of Client/Service User)
stars
stars 16 February 2026
Client has been supported by Reeds for past 3 - 4 years. She gets help with weekly shopping, banking and medical needs, where she gets support with attending appointments. Daily medications are supervised with a record being kept of all doses. She also gets support to enable her to go out for a
meal, approximately once a week. Last summer attended a review with staff from Reeds, social worker and client, which was to ensure needs were being met as appropriate. Client has good rapport with staff, and one in particular.
Review from S T (Mother of Client/Service User)
stars
stars 11 February 2026
High quality staff that are well trained. Work well with client to support needs in a fun and personable way. Management team try to accommodate extra hours and changes of plan. Communication with management and between workers is excellent.
Review from Deb C (Mother of Client/Service User)
stars
stars 14 January 2026
I've been with Reed for 3 years now. I get excellent care and find them very understanding and caring.
Review from D W (Client / Service User)