Reed Community Care in Cambridge is a dedicated provider of high-quality, person-centred care services tailored to meet the diverse needs of individuals across the region. With a strong focus on compassion, dignity, and independence, the team supports adults and young people with complex care needs, mental health challenges, brain injuries, neuro-rehabilitation requirements, learning disabilities, autism, and elderly care.
Led by experienced professionals, Reed Community Care works collaboratively with multidisciplinary teams including...
Reed Community Care in Cambridge is a dedicated provider of high-quality, person-centred care services tailored to meet the diverse needs of individuals across the region. With a strong focus on compassion, dignity, and independence, the team supports adults and young people with complex care needs, mental health challenges, brain injuries, neuro-rehabilitation requirements, learning disabilities, autism, and elderly care.
Led by experienced professionals, Reed Community Care works collaboratively with multidisciplinary teams including social workers, family support workers, the Learning Disability team, mental health professionals, SALT (Speech and Language Therapy) teams, and housing services. The service is actively involved in Child in Need (CIN) meetings and maintains close communication with Cambridge County Council’s Care Quality Team to ensure best practices and continuous improvement.
Reed Community Care is committed to empowering individuals and families by providing expert guidance, robust medication training and assessments, and tailored support plans that promote safety, wellbeing, and long-term outcomes. The Cambridge team prides itself on being a trusted partner in the community, helping people access the right resources and care at the right time.
Care Provided by Reed Community Care - Cambridge
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£24.17 - £27.95
The hourly rates reflects the nature of provision and needs
The price(s) shown are provided by the agency. Contact Reed Community Care - Cambridge for full pricing details and T&Cs.
Contact Reed Community Care - Cambridge to get a personalised quote:
Reed Community Care - Cambridge has a Review Score of 9.1 (9.086) out of 10, based on 5 reviews in the last 2 years. Over all time Reed Community Care - Cambridge has 5 reviews.
Reviewer Connection to Reed Community Care - Cambridge
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Showing 5 reviews matching selected criteria
Review from Ismay Jill M (Mother of Client) published on 5 March 2026 Submitted via Website•
Overall Experience
Support carer communicates well and is always on time. A regular service is provided and I feel that the client is safe . Support is as flexible as it can be and a range of activities are carried out to meet his needs. Feedback is provided and useful imformation passed on.
Support carer communicates well and is always on time. A regular service is provided and I feel that the client is safe . Support is as flexible as it can be and a range of activities are carried out to meet his needs. Feedback is provided and useful imformation passed on.
↩Reply from Jolene Easey, Registered Manager at Reed Community Care - Cambridge
Thank you so much for sharing this thoughtful feedback. It means a great deal to hear that communication has been clear, timing reliable, and that the support provided feels safe and consistent. Knowing that the service is flexible enough to adapt to the clients needs, and that a variety of...
Thank you so much for sharing this thoughtful feedback. It means a great deal to hear that communication has been clear, timing reliable, and that the support provided feels safe and consistent. Knowing that the service is flexible enough to adapt to the clients needs, and that a variety of meaningful activities are being delivered, is exactly what we aim for.
Im especially glad the updates and information passed on have been useful keeping everyone informed is an important part of providing highquality care.
If theres ever anything more youd like us to build on or adjust, Im always happy to hear it.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kirsty O (Mother of Client) published on 23 February 2026 Submitted via Postal Card•
Overall Experience
I am really grateful for support for my kids. They are really coming on. They have a good relationship with their support workers.
I am really grateful for support for my kids. They are really coming on. They have a good relationship with their support workers.
↩Reply from Jolene Easey, Registered Manager at Reed Community Care - Cambridge
Thank you so much for your lovely feedback. We're really pleased to hear that your children are doing so well and that they've built such positive relationships with their support workers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S T (Mother of Client) published on 16 February 2026 Submitted via Website•
Overall Experience
Client has been supported by Reeds for past 3 - 4 years. She gets help with weekly shopping, banking and medical needs, where she gets support with attending appointments. Daily medications are supervised with a record being kept of all doses. She also gets support to enable her to go out for a...
Client has been supported by Reeds for past 3 - 4 years. She gets help with weekly shopping, banking and medical needs, where she gets support with attending appointments. Daily medications are supervised with a record being kept of all doses. She also gets support to enable her to go out for a meal, approximately once a week. Last summer attended a review with staff from Reeds, social worker and client, which was to ensure needs were being met as appropriate.
Client has good rapport with staff, and one in particular.
↩Reply from Jolene Easey, Registered Manager at Reed Community Care - Cambridge
Thank you so much for sharing this lovely feedback. Were really pleased to hear that the client has felt well supported over the past few years and that the help with shopping, banking, medical appointments, and weekly meals out continues to make a positive difference.
Its wonderful to know the...
Thank you so much for sharing this lovely feedback. Were really pleased to hear that the client has felt well supported over the past few years and that the help with shopping, banking, medical appointments, and weekly meals out continues to make a positive difference. Its wonderful to know the client has built such a strong bond with the teamthose relationships mean a lot to us. Were also glad the review last summer reassured everyone that her needs are being met in the right way.
We truly appreciate your comments and remain committed to providing caring, reliable, personcentred support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Deb C (Mother of Client) published on 11 February 2026 Submitted via Website•
Overall Experience
High quality staff that are well trained. Work well with client to support needs in a fun and personable way. Management team try to accommodate extra hours and changes of plan. Communication with management and between workers is excellent.
High quality staff that are well trained. Work well with client to support needs in a fun and personable way. Management team try to accommodate extra hours and changes of plan. Communication with management and between workers is excellent.
↩Reply from Jolene Easey, Registered Manager at Reed Community Care - Cambridge
Thank you so much for taking the time to share this wonderful feedback. We're delighted to hear that our team has made such a positive impact. Providing well-trained, personable support is something we take real pride in, and it's great to know that our efforts to communicate clearly and...
Thank you so much for taking the time to share this wonderful feedback. We're delighted to hear that our team has made such a positive impact. Providing well-trained, personable support is something we take real pride in, and it's great to know that our efforts to communicate clearly and accommodate changing needs are being felt.
We truly appreciate your kind words and look forward to continuing to support you. If there's ever anything more we can do, we're always here to help.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D W (Client / Service User) published on 14 January 2026 Submitted via Postal Card•
Overall Experience
I've been with Reed for 3 years now. I get excellent care and find them very understanding and caring.
I've been with Reed for 3 years now. I get excellent care and find them very understanding and caring.
↩Reply from Jolene Easey, Registered Manager at Reed Community Care - Cambridge
Thank you so much for your kind words! We're delighted that you've been with Reed for three years and that you feel well cared for and understood. Providing compassionate and reliable support is at the heart of what we do, and it's wonderful to know that this has made a positive difference for you. If there's ever anything more, we can do to support you, please don't hesitate to reach out!!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Reed Community Care - Cambridge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Reed Community Care - Cambridge.
Accreditations
There are no accreditations posted yet for Reed Community Care - Cambridge.
Meet the Team (4)
Jolene EaseyJob Title Registered Manager - DesignatedJoined 2025
With over 25 years of experience in the care sector, Jolene Easey is a designated Registered Manager known for her deep expertise in complex care,...
With over 25 years of experience in the care sector, Jolene Easey is a designated Registered Manager known for her deep expertise in complex care, mental health, brain injury, neuro rehabilitation, learning disabilities, autism, and elderly care. Based in Cambridge, Jolene leads with compassion, precision, and a commitment to excellence in person-centred care.
She is particularly skilled in medication training and assessment and is passionate about empowering families and individuals to access the right resources and support. Jolene’s leadership is defined by her dedication to quality, her strategic insight, and her unwavering advocacy for those in need of specialist care.
Majella RudgeJob Title Care Delivery Practitioner - (Care Coordinator)Joined 2019
As a Care Coordinator, I am dedicated to delivering person-centred, coordinated care that promotes dignity, independence, and well-being. I ensure...
As a Care Coordinator, I am dedicated to delivering person-centred, coordinated care that promotes dignity, independence, and well-being. I ensure that services are responsive, safe, and tailored to individual needs by working collaboratively with clients, families, and multidisciplinary teams. Through effective communication, organisation, and attention to detail, I strive to maintain continuity of care and achieve positive outcomes. I am committed to upholding regulatory standards, supporting care staff, and continuously improving service quality to provide compassionate and reliable care.
Antony HitchcockJob Title Field Care SupervisorJoined 2026
As a Field Care Supervisor, I am committed to delivering high-quality, person-centred care by leading with compassion, integrity, and accountability....
As a Field Care Supervisor, I am committed to delivering high-quality, person-centred care by leading with compassion, integrity, and accountability. I support and empower care teams to provide safe, respectful, and effective services that enhance the well-being and independence of individuals we support. Through strong communication, continuous improvement, and adherence to regulatory standards, I ensure care delivery is consistent, responsive, and aligned with best practices. I strive to build trusting relationships with clients, families, and colleagues while fostering a positive, supportive culture that enables both staff and service users to thrive.
Jessica OtumaraJob Title Support WorkerJoined 2024
Hello there,
I'm Otumara Jessica, and I am thrilled to be part of the dedicated team at Reeds Community Care. I joined as a support worker in May...
Hello there,
I'm Otumara Jessica, and I am thrilled to be part of the dedicated team at Reeds Community Care. I joined as a support worker in May 2024, and the journey has been nothing short of amazing and enlightening. My experience at Reeds has enabled me to gain skills in medication administration, proficiently use a MAR chart, and master basic first aid techniques. What truly enhances the fulfilment of my role is the ongoing training opportunities and the ever-supportive management team. Their accessibility and willingness to assist with any queries make every day at Reeds a rewarding experience.'
Frequently Asked Questions about Reed Community Care - Cambridge
How many Carers does Reed Community Care - Cambridge employ?
Reed Community Care - Cambridge employs 52 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reed Community Care - Cambridge to verify any information. View our terms and conditions. Reed Community Care - Cambridge has an Enhanced Service -what an Enhanced Service includes.
