Reed Community Care - Cambridge

7-8 Clifton Court, Clifton Road, Cambridge CB1 7BN
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8.0 1 Review
  • Reed Community Care - Cambridge, Cambridge
Reed Community Care in Cambridge is a dedicated provider of high-quality, person-centred care services tailored to meet the diverse needs of individuals across the region. With a strong focus on compassion, dignity, and independence, the team supports adults and young people with complex care needs, mental health challenges, brain injuries, neuro-rehabilitation requirements, learning disabilities, autism, and elderly care.

Led by experienced professionals, Reed Community Care works collaboratively with multidisciplinary teams including social workers, family support workers, the Learning Disability team, mental health professionals, SALT (Speech and Language Therapy) teams, and housing services. The service is actively involved in Child in Need (CIN) meetings and maintains close communication with Cambridge County Council’s Care Quality Team to ensure best practices and continuous improvement.

Reed Community Care is committed to empowering individuals and families by providing expert guidance, robust medication training and assessments, and tailored support plans that promote safety, wellbeing, and long-term outcomes. The Cambridge team prides itself on being a trusted partner in the community, helping people access the right resources and care at the right time.

Care Provided by Reed Community Care - Cambridge

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.17 – £27.95

The hourly rates reflects the nature of provision and needs

These prices are only a guideline, please contact Reed Community Care - Cambridge to find out the exact price for your requirements.

Contact Reed Community Care - Cambridge to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Reed Community Care - Cambridge to get a personalised quote.

Good to Know

Person in Charge

  • Jolene Easey (Registered Manager)

Reed Community Care - Cambridge Reviews (1)

8.0

Reed Community Care - Cambridge has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Reed Community Care - Cambridge has 1 review.

Overall Experience
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Reviewer Connection to Reed Community Care - Cambridge
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Total of 1, showing 1-1
Review from D W (Client) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been with Reed for 3 years now. I get excellent care and find them very understanding and caring.
Reply from Jolene Easey, Registered Manager at Reed Community Care - CambridgeThank you so much for your kind words! We're delighted that you've been with Reed for three years and that you feel well cared for and understood. Providing compassionate and reliable support is at the heart of what we do, and it's wonderful to know that this has made a positive difference for you. If there's ever anything more, we can do to support you, please don't hesitate to reach out!!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Reed Community Care - Cambridge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Reed Community Care - Cambridge is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Reed Community Care - Cambridge is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (2)

Jolene

Jolene Easey

Job Title: Registered Manager - Designated Joined: 2025

With over 25 years of experience in the care sector, Jolene Easey is a designated Registered Manager known for her deep expertise in complex care, mental health, brain injury, neuro rehabilitation, learning disabilities, autism, and elderly care. Based in Cambridge, Jolene leads with compassion, precision, and a commitment to excellence in person-centred care.
She is particularly skilled in medication training and assessment and is passionate about empowering families and individuals to access the right resources and support. Jolene’s leadership is defined by her dedication to quality, her strategic insight, and her unwavering advocacy for those in need of specialist care.

Jessica

Jessica Otumara

Job Title: Support Worker Joined: 2024

Hello there,
I'm Otumara Jessica, and I am thrilled to be part of the dedicated team at Reeds Community Care. I joined as a support worker in May 2024, and the journey has been nothing short of amazing and enlightening. My experience at Reeds has enabled me to gain skills in medication administration, proficiently use a MAR chart, and master basic first aid techniques. What truly enhances the fulfilment of my role is the ongoing training opportunities and the ever-supportive management team. Their accessibility and willingness to assist with any queries make every day at Reeds a rewarding experience.'

Frequently Asked Questions about Reed Community Care - Cambridge

What Type of Services does Reed Community Care - Cambridge offer?

Reed Community Care - Cambridge offers Home Care.

How many Carers does Reed Community Care - Cambridge employ?

Reed Community Care - Cambridge employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reed Community Care - Cambridge to verify any information. View our terms and conditions. Reed Community Care - Cambridge has an Enhanced Service - more info.