Nothing but Vulgar, is how I would describe the standards of hygiene of
this care company, internal cctv cameras don't lie. They dumped used
incontinence pads on the floor of the kitchen, then when told about it
the next day they put used incontinence pads in the kitchen bin which
caused blow flies to be present. They failed to change their gloves or
wash their hands before preparing food for my Father after changing his
incontinence pads. They even placed urine bottles containing urine on
the kitchen worktop while preparing food wearing the same gloves they
used to handle the urine bottles.......disgusting. A complaint was
raised and photographic evidence provided to the company, yet they
investigated nothing and ignored all correspondence. A complaint has
been made to the relevant authorities.
Latest Reviews for Simply The Best Care
07 November 2025
Nothing but Vulgar, is how I would describe the standards of hygiene of
this care company, internal cctv cameras don't lie. They dumped used
incontinence pads on the floor of the kitchen, then when told about it
the next day they put used incontinence pads in the kitchen bin which
caused blow flies to be present. They failed to change their gloves or
wash their hands before preparing food for my Father after changing his
incontinence pads. They even placed urine bottles containing urine on
the kitchen worktop while preparing food wearing the same gloves they
used to handle the urine bottles.......disgusting. A complaint was
raised and photographic evidence provided to the company, yet they
investigated nothing and ignored all correspondence. A complaint has
been made to the relevant authorities.