Submit a Review for Caero Healthcare Services
Unit 8 Badhan Court, Castle Street, Telford, TF1 5QX
View full details of Caero Healthcare ServicesLatest Reviews for Caero Healthcare Services
29 December 2025
The carers do their best to arrive on time, are always polite and are gentle as possible with the patient, talking through everything they are going to do.
08 October 2025
Since August 2022 after breaking my neck and a five month hospital stay I have been receiving care from Brian's team and have nothing but praise for the help I have had with washing and dressing every morning.
18 December 2024
Following a fall at home my father, who died age 95 in March 2024, became increasingly frail. For a period of several months, Caero provided 24 hour care. The manager and staff were exemplary, professional, considerate and compassionate. They were most willing and respectful. They were so good that
when the end was in sight, I rejected the carers of the company appointed by the NHS (having briefly experienced the calibre of the persons who went to the house) and opted to continue to self-finance Caero's care. I can't recommend this firm too highly.
18 December 2024
From the initial meeting with my mother, carers have been thoughtful and caring towards her. She regarded her carer as a friend and looked forward to her visits. Carers have a can do mentality, accommodating our requirements. I would thoroughly recommend Caero Healthcare Services.
14 November 2024
More than likely would use similar care package. Have had very good experience of kindness, cooperation and hygiene - nothing too much trouble for the staff - and prompt times cause no concern.
31 May 2024
I enjoyed the company of the carer and found her to be friendly, competent and professional. Altogether a very good experience.
28 June 2023
We received an excellent care package, backed up day and night by the management team. The care and dignity they carried out with the client were very reassuring to family members. I have recommended the company to my neighbour and they were very pleased with the care package they received. I would
carry on recommending them with the reports and feedback I've been getting.
23 February 2023
Our carers are polite and very caring. Will go the extra mile for you and help the carer's partner as well. They are cheerful and kind when you don't feel very well.
06 September 2022
I was very happy and grateful that my father could receive care from Caero Healthcare Services team. He was always treated with respect and gentleness and friendship. Very professional and well-trained. I felt I could happily leave my father knowing that he was safe and well cared for, that was a
great support for me and a weight off my shoulders. I appreciated the sincerity and love shown to my father and myself and my husband around the time of my father's passing. Thank you.
01 April 2022
I was under the care of an extremely kind, compassionate, caring, professional young man. He was extremely respectful and went over and above what was needed to make sure everything was what I needed to ensure I was comfortable with what he was doing. I felt very lucky that he came into my home and
took care of my every need. To this, he and his company will have my eternal gratitude. Thank you.
26 October 2021
The team at Caero Healthcare Services treated my father and I with the greatest respect. They were reliable, communicated excellently and provided us with the most wonderful care. The leadership is compassionate and considerate. I would not hesitate in recommending them to others.
22 October 2021
The care that my father-in-law received was wonderful. My mother-in-law and I could not praise the care and tenderness displayed by all your carers. The cheerful staff were amazing. I could not rate them more highly. Their care allowed my father-in-law to die at home with dignity.
Latest Reviews for Caero Healthcare Services
29 December 2025
The carers do their best to arrive on time, are always polite and are gentle as possible with the patient, talking through everything they are going to do.
08 October 2025
Since August 2022 after breaking my neck and a five month hospital stay I have been receiving care from Brian's team and have nothing but praise for the help I have had with washing and dressing every morning.
18 December 2024
Following a fall at home my father, who died age 95 in March 2024, became increasingly frail. For a period of several months, Caero provided 24 hour care. The manager and staff were exemplary, professional, considerate and compassionate. They were most willing and respectful. They were so good that
when the end was in sight, I rejected the carers of the company appointed by the NHS (having briefly experienced the calibre of the persons who went to the house) and opted to continue to self-finance Caero's care. I can't recommend this firm too highly.
18 December 2024
From the initial meeting with my mother, carers have been thoughtful and caring towards her. She regarded her carer as a friend and looked forward to her visits. Carers have a can do mentality, accommodating our requirements. I would thoroughly recommend Caero Healthcare Services.
14 November 2024
More than likely would use similar care package. Have had very good experience of kindness, cooperation and hygiene - nothing too much trouble for the staff - and prompt times cause no concern.
31 May 2024
I enjoyed the company of the carer and found her to be friendly, competent and professional. Altogether a very good experience.
28 June 2023
We received an excellent care package, backed up day and night by the management team. The care and dignity they carried out with the client were very reassuring to family members. I have recommended the company to my neighbour and they were very pleased with the care package they received. I would
carry on recommending them with the reports and feedback I've been getting.
23 February 2023
Our carers are polite and very caring. Will go the extra mile for you and help the carer's partner as well. They are cheerful and kind when you don't feel very well.
06 September 2022
I was very happy and grateful that my father could receive care from Caero Healthcare Services team. He was always treated with respect and gentleness and friendship. Very professional and well-trained. I felt I could happily leave my father knowing that he was safe and well cared for, that was a
great support for me and a weight off my shoulders. I appreciated the sincerity and love shown to my father and myself and my husband around the time of my father's passing. Thank you.
01 April 2022
I was under the care of an extremely kind, compassionate, caring, professional young man. He was extremely respectful and went over and above what was needed to make sure everything was what I needed to ensure I was comfortable with what he was doing. I felt very lucky that he came into my home and
took care of my every need. To this, he and his company will have my eternal gratitude. Thank you.
26 October 2021
The team at Caero Healthcare Services treated my father and I with the greatest respect. They were reliable, communicated excellently and provided us with the most wonderful care. The leadership is compassionate and considerate. I would not hesitate in recommending them to others.
22 October 2021
The care that my father-in-law received was wonderful. My mother-in-law and I could not praise the care and tenderness displayed by all your carers. The cheerful staff were amazing. I could not rate them more highly. Their care allowed my father-in-law to die at home with dignity.