Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Assured Social Care Ltd

stars
stars 30 May 2024
My friend, who is bedridden, with many disabilities and health issues, has been cared for by Assured Care since leaving respite care. My friend's brain injury has left him with challenging behaviour as well as memory issues and high physical needs. Assured Care have gone above and beyond their
remit. My friend is in a truly awful situation, being mentally able but physically almost helpless. His carers have done their utmost to give him the best quality of life possible in his situation. They genuinely care. They've also been very supportive to me, an unpaid carer/friend, they've helped me negotiate the complexities of domiciliary care. They have also been our friends. In what is, by any measure, a truly shit situation, they've provided excellent care and much laughter, which is as much appreciated as the actual care. They have treated my friend and myself as people and have done their very best to keep my friend safe, comfortable, cared for and human.
Review from Tess L (Friend of Client/Service User)