Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Q Care Ltd (Ceredigion)

stars
stars 22 September 2021
Q Care (Aberystwyth Area) continue to provide a professional and quality service for my father. When there's a need for information or advice from them, it particularly helps that they are an easily accessible provider. Also, the availability of a core hours on-call number means any real-time issue
can be addressed effectively. All of the above means that Dad is able to continue in supported living in his own home, as is his wish. Thank you!
Review from David C (Son of Client/Service User)
stars
stars 21 September 2021
Q Care visit my Mother-in-law twice a day, morning and evening. They are always on time and on the one occasion they were going to be late, they rang me to let me know. The staff that we have are so lovely but extremely professional and caring, never rushed and always take time to have a chat before
leaving. I really didn’t think my Mother-in-law would take to this package at the age of 95 but she looks forward to them coming and speaks highly of each Carer.
Review from Marie P (Daughter-in-law of Client/Service User)