Submit a Review for Radfield Home Care Chester & Ellesmere Port
7 Telford Court, Chestergates Business Centre, Dunkirk Lea, Chester, CH1 6LT
View full details of Radfield Home Care Chester & Ellesmere PortLatest Reviews for Radfield Home Care Chester & Ellesmere Port
17 December 2025
We have received a 5 star service from Radfield - the whole team. Care needs can change on a daily basis, and these were always accommodated, even in times of emergency. Such a simple 4 letter word 'care', but that's exactly what they did, compassionately. We will always be very grateful, and heartfelt thanks to each and every care professional.
17 November 2025
My experience has been beyond good it has been excellent.
03 November 2025
The service that's been provided from the start of mums care to now has been amazing, really looking after mums needs and making sure she's got everything she needs before they leave, mums really happy with all the carers that have been looking after her
30 October 2025
I called to cancel my mum attending a coffee morning and was upset that everything was quite overwhelming trying ti help my parents. Straight away I was invited to come to the office to see if they could help. By talking through things we put a plan in place with extra support for my parents which they were delighted with as well. I cannot thank the team at Radfield enough. Everyone has been absolutely fantastic. Thank you.
16 October 2025
The time keeping of carers always excellent and they show a willingness to adapt to unusual situations. The staff are very client orientated and encouraging. They offer to do additional tasks in morning call when they have the spare time.
30 September 2025
The service provided by Radfeild is excellent!! We have in the past had other companies in place providing care for our dad but not near the standard that Radfeild provides. All the staff are wonderful, caring people. They have made it possible for our dad, who has dementia, to stay living independently in his own home, where he wants to be. Helping him feel cared for with a good breakfast, lunch and evening meal. All medication is given on time and all personal needs are met. The personal understanding and care the team at Radfeild give on every visit to our dad is so wonderful it has also helped us as a family to get balanced, peace and relief in our lives knowing our dad is being well cared for. We know we can trust in Radfeild.
14 August 2025
Radfield Chester is the 3rd home care provider my mother has tried. It was a great relief to finally find an excellent, safe and flexible service. My mother is delighted with the care and services she has received and it is obvious the company is well managed. She is very happy with the carers themselves and wants to thank Radfield. Other providers promised a lot then didn't deliver the basics. There is a reason Radfield is rated outstanding.
25 July 2025
The staff our outstanding in all they do to help my mum - from organising visit rotas to include the carers that mum is most comfortable and happy with to the carers themselves who really do care. They work so hard and are so kind, patient, caring and encouraging with mum. As a family, it's such a relief that there's reliable, caring, very professional and able people that we can trust to take care of mum, to help fulfil her wish to remain in her own home. It's a great support for us too. The weekly day centre visit has been a great success too, an invaluable lifeline for mum to go out and have fun and meet new people of her own age.
22 July 2025
I wiould not of coped ,looking after my dad without the help and support of Radfield carers , my dad was able to remain at his own home for a little longer , due to the carers help , they were all friendly and professional at all times , my dad built a good rapport with them all nothing was too much trouble for them , if we had a hospital appointment , they would change there calls to help us out , and come at times to suit and help us , at 24 hours notice , I would highly recommend Radfield carers to anyone , I can't thank them enough
22 July 2025
Things are going well with the package and my husband is now very familiar with the carers. He is happy to be left with them and they engage brilliantly with him. The carers are also extremely helpful and it is a pleasure to see them. Thank you and the carers for the service you are providing.
25 June 2025
It was with some trepidation I decided to employ a care company to help me care for my dad at home. I was recommended, by my GP, Radfield. After looking after him for 6 years on my own, I was worried about the care he would receive. However, Radfield have been amazing they have never let me down, always on time. They treat my dad with the upmost care. If there was a box for outstanding, I would happily tick this box. They also look after the family too with a hug and a listening ear when you are struggling yourself with fatigue and worry. They simply care, it's not just a job!
23 May 2025
My regular carers are all very good at the job. Some can be described as exceedingly good. The more often they come, the more they know the routine.
14 May 2025
Radfield Home Care are a reliable company. The carers that come to help my husband are reliable, trustworthy and kind. My husband receives catheter care help twice daily. This service is done most efficiently with rare exceptions. On the whole the carers come within the half hour time slot with occasional exceptions beyond their control. The carers always ask if there is anything else they can do to help.
07 May 2025
My experience has been excellent in the care and experience so far.
29 April 2025
They listened and noted our needs and put together a care plan to meet those needs precisely. The care assistant was beyond helpful. She exceeded all our expectations in every way as well as being very supportive.
24 April 2025
Being in the need for some form of help and support following a medical diagnosis of dementia, we were recommend by someone with a medical back ground to contact Radfield Home Care. We have been with them now for 5 months and can't fault the care and support they provide. The organisation is very professional and well organised. Carers are trained to treat clients professionally and with a friendly manner. The unexpected additions such as acknowledging public holidays and personal anniversaries, though not expected, have been so appreciated. We are not just seen as customers Radfield more than live up to their reputation as a Care Company.
15 April 2025
Good
15 April 2025
A lovely day lots to do and new people to meet, Lunch was excellent
11 April 2025
Everybody I speak to are all very courteous whether on the phone or face to face, very helpful people. Would recommend them to everybody.
11 April 2025
Overall care provided has been very good. All carers have been patient kind and sympathetic, treating the service user with dignity. Some of the carers have been consistently excellent, going the 'extra mile' in service provision. We have been particularly impressed that no appointments for care provisions have been missed, despite difficult winter weather conditions, traffic and vehicle problems. We feel we have been fortunate to have received such an efficient and professional service at a very difficult time for us.
Latest Reviews for Radfield Home Care Chester & Ellesmere Port
17 December 2025
We have received a 5 star service from Radfield - the whole team. Care needs can change on a daily basis, and these were always accommodated, even in times of emergency. Such a simple 4 letter word 'care', but that's exactly what they did, compassionately. We will always be very grateful, and heartfelt thanks to each and every care professional.
17 November 2025
My experience has been beyond good it has been excellent.
03 November 2025
The service that's been provided from the start of mums care to now has been amazing, really looking after mums needs and making sure she's got everything she needs before they leave, mums really happy with all the carers that have been looking after her
30 October 2025
I called to cancel my mum attending a coffee morning and was upset that everything was quite overwhelming trying ti help my parents. Straight away I was invited to come to the office to see if they could help. By talking through things we put a plan in place with extra support for my parents which they were delighted with as well. I cannot thank the team at Radfield enough. Everyone has been absolutely fantastic. Thank you.
16 October 2025
The time keeping of carers always excellent and they show a willingness to adapt to unusual situations. The staff are very client orientated and encouraging. They offer to do additional tasks in morning call when they have the spare time.
30 September 2025
The service provided by Radfeild is excellent!! We have in the past had other companies in place providing care for our dad but not near the standard that Radfeild provides. All the staff are wonderful, caring people. They have made it possible for our dad, who has dementia, to stay living independently in his own home, where he wants to be. Helping him feel cared for with a good breakfast, lunch and evening meal. All medication is given on time and all personal needs are met. The personal understanding and care the team at Radfeild give on every visit to our dad is so wonderful it has also helped us as a family to get balanced, peace and relief in our lives knowing our dad is being well cared for. We know we can trust in Radfeild.
14 August 2025
Radfield Chester is the 3rd home care provider my mother has tried. It was a great relief to finally find an excellent, safe and flexible service. My mother is delighted with the care and services she has received and it is obvious the company is well managed. She is very happy with the carers themselves and wants to thank Radfield. Other providers promised a lot then didn't deliver the basics. There is a reason Radfield is rated outstanding.
25 July 2025
The staff our outstanding in all they do to help my mum - from organising visit rotas to include the carers that mum is most comfortable and happy with to the carers themselves who really do care. They work so hard and are so kind, patient, caring and encouraging with mum. As a family, it's such a relief that there's reliable, caring, very professional and able people that we can trust to take care of mum, to help fulfil her wish to remain in her own home. It's a great support for us too. The weekly day centre visit has been a great success too, an invaluable lifeline for mum to go out and have fun and meet new people of her own age.
22 July 2025
I wiould not of coped ,looking after my dad without the help and support of Radfield carers , my dad was able to remain at his own home for a little longer , due to the carers help , they were all friendly and professional at all times , my dad built a good rapport with them all nothing was too much trouble for them , if we had a hospital appointment , they would change there calls to help us out , and come at times to suit and help us , at 24 hours notice , I would highly recommend Radfield carers to anyone , I can't thank them enough
22 July 2025
Things are going well with the package and my husband is now very familiar with the carers. He is happy to be left with them and they engage brilliantly with him. The carers are also extremely helpful and it is a pleasure to see them. Thank you and the carers for the service you are providing.
25 June 2025
It was with some trepidation I decided to employ a care company to help me care for my dad at home. I was recommended, by my GP, Radfield. After looking after him for 6 years on my own, I was worried about the care he would receive. However, Radfield have been amazing they have never let me down, always on time. They treat my dad with the upmost care. If there was a box for outstanding, I would happily tick this box. They also look after the family too with a hug and a listening ear when you are struggling yourself with fatigue and worry. They simply care, it's not just a job!
23 May 2025
My regular carers are all very good at the job. Some can be described as exceedingly good. The more often they come, the more they know the routine.
14 May 2025
Radfield Home Care are a reliable company. The carers that come to help my husband are reliable, trustworthy and kind. My husband receives catheter care help twice daily. This service is done most efficiently with rare exceptions. On the whole the carers come within the half hour time slot with occasional exceptions beyond their control. The carers always ask if there is anything else they can do to help.
07 May 2025
My experience has been excellent in the care and experience so far.
29 April 2025
They listened and noted our needs and put together a care plan to meet those needs precisely. The care assistant was beyond helpful. She exceeded all our expectations in every way as well as being very supportive.
24 April 2025
Being in the need for some form of help and support following a medical diagnosis of dementia, we were recommend by someone with a medical back ground to contact Radfield Home Care. We have been with them now for 5 months and can't fault the care and support they provide. The organisation is very professional and well organised. Carers are trained to treat clients professionally and with a friendly manner. The unexpected additions such as acknowledging public holidays and personal anniversaries, though not expected, have been so appreciated. We are not just seen as customers Radfield more than live up to their reputation as a Care Company.
15 April 2025
Good
15 April 2025
A lovely day lots to do and new people to meet, Lunch was excellent
11 April 2025
Everybody I speak to are all very courteous whether on the phone or face to face, very helpful people. Would recommend them to everybody.
11 April 2025
Overall care provided has been very good. All carers have been patient kind and sympathetic, treating the service user with dignity. Some of the carers have been consistently excellent, going the 'extra mile' in service provision. We have been particularly impressed that no appointments for care provisions have been missed, despite difficult winter weather conditions, traffic and vehicle problems. We feel we have been fortunate to have received such an efficient and professional service at a very difficult time for us.