Submit a Review for Helping Hands Home Care (Croydon)
Easy Offices, Southbridge House, Southbridge Place, Croydon, CR0 4HA
View Full Details of Helping Hands Home Care (Croydon)Latest Reviews for Helping Hands Home Care (Croydon)
06 August 2025
Mum's number one carer was brilliant & made a huge positive difference to her life over several years. Mum could be vey difficult but this carer had her eating out of her hands and Mum's only complaint was that this carer couldn't work 7 days a week 52 weeks a year.
16 July 2025
I found the staff very helpful when applying for care. Carers that came were always kind and considerate to my husband . This can be difficult when patient's are ill . They also were willing to talk to me as his Carer as sometimes life becomes difficult and the support they gave was very useful !
09 July 2025
We have been really pleased with the support from Helping Hands for my elderly mum who has needed care. The carers have been very good, and a few of mum's 'regulars' have been exceptional with their kindness, care and professionalism. The office team have also been very good, have kept us informed of any changes and have been a pleasure to deal with.
19 June 2025
Helping Hands has been providing care visits to my aunt for a year to date. From the initial meeting it was clear that they always have the clients' needs and wishes as a priority and my relative, although reticent about accepting care, quickly felt comfortable and positive about the experience. Her regular care givers have become valued friends to her, and nothing is too much trouble. During a recent home emergency Helping Hands staff went above and beyond to support my aunt and myself to deal with the situation. The reassurance and care was exceptional, from ensuring her safety in the home, supplying food and warm drinks when there was no electricity and hot water, to helping source respite care. My aunt's regular carers helped to pack supplies and accompanied us to her temporary home. My aunt was feeling distressed and anxious - having her regular carers' support was invaluable. I can't thank the team enough and would wholeheartedly recommend their services.
01 May 2025
I cannot thank the manager of the Croydon branch of helping hands the manager and the carers assigned to my mother in law enough! My mother in law has adapted to carers going in 2-3 times a day with complete ease and that is very much down to the amazing work done by her carers. Their patience and kindness are second to none. They treat my mother in law with such respect and dignity she has built a wonderful relationship with them both and considers them her friends. What is particularly so wonderful of them is the interest they show in her and her life as a retired teacher. It helps exercise her memory and makes her day that they care to listen to her stories. I particularly want to thank the manager as she has been a great support to me and my husband, putting up with my endless questions. She is just wonderful, keeping me up to date with my mother in laws changing needs. Helping us purchase the right equipment required to keep my mother in law safe. They are all so wonderful.
17 November 2023
Good help has been provided. The carers have turned up on time and are polite, friendly and ready to offer any assistance.
24 April 2023
The service provided by the carers is very much appreciated. It takes a burden off my shoulders. Carers are well presented, do a good job and willing to help me do the bed. The offer to help me with any household chores if required. My wife appreciates the service she receives.
04 April 2023
Since becoming a client I have had several staff. Two of which I have had more regularly. They are punctual, pleasant, companionable and efficient. They obviously are experienced as they will use their initiative to complete tasks. they stand out from the other staff I have had who needed directing a lot.
23 March 2023
I have been using Helping Hands since December 2022 for my dad and I have to say they have been brilliant. The carers provided are always professional and caring, giving a lot of attention to his needs and providing feedback to me with any concerns. I have occasionally called the office with requests and queries and they’re always very helpful. I would definitely recommend them.
Latest Reviews for Helping Hands Home Care (Croydon)
06 August 2025
Mum's number one carer was brilliant & made a huge positive difference to her life over several years. Mum could be vey difficult but this carer had her eating out of her hands and Mum's only complaint was that this carer couldn't work 7 days a week 52 weeks a year.
16 July 2025
I found the staff very helpful when applying for care. Carers that came were always kind and considerate to my husband . This can be difficult when patient's are ill . They also were willing to talk to me as his Carer as sometimes life becomes difficult and the support they gave was very useful !
09 July 2025
We have been really pleased with the support from Helping Hands for my elderly mum who has needed care. The carers have been very good, and a few of mum's 'regulars' have been exceptional with their kindness, care and professionalism. The office team have also been very good, have kept us informed of any changes and have been a pleasure to deal with.
19 June 2025
Helping Hands has been providing care visits to my aunt for a year to date. From the initial meeting it was clear that they always have the clients' needs and wishes as a priority and my relative, although reticent about accepting care, quickly felt comfortable and positive about the experience. Her regular care givers have become valued friends to her, and nothing is too much trouble. During a recent home emergency Helping Hands staff went above and beyond to support my aunt and myself to deal with the situation. The reassurance and care was exceptional, from ensuring her safety in the home, supplying food and warm drinks when there was no electricity and hot water, to helping source respite care. My aunt's regular carers helped to pack supplies and accompanied us to her temporary home. My aunt was feeling distressed and anxious - having her regular carers' support was invaluable. I can't thank the team enough and would wholeheartedly recommend their services.
01 May 2025
I cannot thank the manager of the Croydon branch of helping hands the manager and the carers assigned to my mother in law enough! My mother in law has adapted to carers going in 2-3 times a day with complete ease and that is very much down to the amazing work done by her carers. Their patience and kindness are second to none. They treat my mother in law with such respect and dignity she has built a wonderful relationship with them both and considers them her friends. What is particularly so wonderful of them is the interest they show in her and her life as a retired teacher. It helps exercise her memory and makes her day that they care to listen to her stories. I particularly want to thank the manager as she has been a great support to me and my husband, putting up with my endless questions. She is just wonderful, keeping me up to date with my mother in laws changing needs. Helping us purchase the right equipment required to keep my mother in law safe. They are all so wonderful.
17 November 2023
Good help has been provided. The carers have turned up on time and are polite, friendly and ready to offer any assistance.
24 April 2023
The service provided by the carers is very much appreciated. It takes a burden off my shoulders. Carers are well presented, do a good job and willing to help me do the bed. The offer to help me with any household chores if required. My wife appreciates the service she receives.
04 April 2023
Since becoming a client I have had several staff. Two of which I have had more regularly. They are punctual, pleasant, companionable and efficient. They obviously are experienced as they will use their initiative to complete tasks. they stand out from the other staff I have had who needed directing a lot.
23 March 2023
I have been using Helping Hands since December 2022 for my dad and I have to say they have been brilliant. The carers provided are always professional and caring, giving a lot of attention to his needs and providing feedback to me with any concerns. I have occasionally called the office with requests and queries and they’re always very helpful. I would definitely recommend them.