Submit a Review for Oncall Care Service Ltd
121 Moffat Street, Glasgow, G5 0ND
View full details of Oncall Care Service LtdLatest Reviews for Oncall Care Service Ltd
09 October 2025
Oncall has been such a breath of fresh air as their operatives actually care about there clients and show within there ethics and character that they show both care and respect both for client and clients property
Excellent service and experience
Go on Oncall well done
As a company they
were willing to work times to suit our families needs and also have one make and female which my father prefers !
The previous company couldn't even tick one of Oncalls boxes !
30 September 2025
I found all staff to be caring and understanding with my wife in her time of needs always prompt on time and always willing to assist me if there's anything I need. A great help very pleased they have a great understanding of our needs and willing to adapt to any request that we may ask ' on
approval from Head Office.
31 March 2025
A great team of carers and cannot be more helpful and supportive with the care they provide to my mum.
Every one is always so helpful and friendly, nothing is too much trouble.
Thanks for everything you do
24 February 2025
I think the carers at Oncall are wonderful and I am so grateful that they are supporting my 97-year-old mother. My mum has dementia and caring for her can be difficult but the Oncall carers show endless patience and treat mum with dignity, great empathy, care and humour. They have developed ways of
dealing with Mum when she is not in great form and can be really effective in changing her mood. Mum also shows real pleasure in seeing them. Their job is not easy but they work so hard and are always cheerful and very willing to help in any way they can to support Mum.
24 February 2025
Oncall staff exemplify the very best in domiciliary care, we are so fortunate to have their service.
They visit my 97-year-old mum and support her needs as required.
The compassion, kindness, patience and professionalism demonstrated by visiting staff is truly remarkable.
I also know how
effective and helpful the office team are in managing the service provision.
I cannot praise the whole team highly enough, thank you everyone.
10 February 2025
The on call care service staff are very caring and friendly. They are well trained and take an interest in the person they are caring for. It's not just a job to them, they really do care. My husband's behaviour can be challenging but they cope admirably without a complaint. A first class service.
06 February 2025
The carers at Oncall Care Service Ltd are the true stars of the show. They shine bright with their personalities, hard work and stamina in extremely difficult situations. Mostly working 3 or 4 days on the trot, driving their own cars before 7 am and finishing at 10 pm, they still smile. Even with
very low wages they still deliver a professional service. Dealing with many challenging, mostly elderly clients is never easy yet the carers do their best to support, nurture and cherish their clients. I am in awe how the carers manage to do it, but eternally grateful that they do. Thank you very much from all of our family.
06 February 2025
I have a condition, all over my body, Neurology Disability which is where all my muscles are disappearing and I require assistance to do anything.
But how lucky am I to have 4 carers who look after me from Oncall.
The 4 guys who assist me are great and genuine.
I can't thank them enough and I
genuinely don't know what I would do without them.
06 February 2025
Each and every member of staff from homecare who has attended to my husband's needs has been the most caring, helpful and kind people you could ever wish for.
We cannot praise the on-call staff enough as they are a very important part of my husband's slide and we are forever grateful to them.
03 July 2024
My husband has had carers since September last year and the quality has been excellent since the start. The carers are very polite, considerate and helpful. They will do anything asked of them and always inform me if they feel there are any issues with my husband. I am grateful for the level of
support they have offered us.
27 February 2024
Very happy with the service supplied. The care providers are very helpful and happy to converse with my elderly mother and cannot do enough for her. They are also always cheerful, friendly and supportive. Can’t praise them highly enough.
09 February 2024
Mum has been using these carers for roughly four months now, and they have been fine. We get the same two all the time, which is good for Mum's mental stability. Mum has grown to trust them, as well, which is good, considering she doesn't like anyone doing her personal care. We were apprehensive at
first, given Mum's nature and her condition, but they really put Mum at ease and worked with her to gain her trust.
22 November 2023
I am delighted by the service provided, as is my sister. Our mother is 96 years of age, is blind and has limited mobility. The care she has been given is exemplary. Her carers are thoughtful, diligent and caring. They are observant, and if anything is noticed regarding our mother's health, we are
immediately informed, either through the app or by phone. There is continuity of carers, and the management of the care is efficient. We are thankful for the service provided.
17 November 2023
The care provided has been excellent. A consistent team of carers attend punctually but more importantly, they all have a lovely patient manner, are very observant and display a conscientious and caring attitude. This has won them a high level of trust from my mother, particularly with patient
handling of someone who is frail, deaf and blind. The notes provided on the app at each visit are comprehensive and accurate. This enables my sister and I to have an up-to-date, clear view of my mum's overall health and well-being. Any concerns they have observed are promptly reported. We have had previous experience with other care services but none have come close to the standard displayed by Oncall. Well done and thank you.
04 September 2023
Very professional care company. Super reliable and helpful employees who attend to all of my husband's needs with a smile on their faces. Nothing is too much trouble, and they really do help ease the burden of caring for a loved one. Very impressed so far.
16 August 2023
Girls are lovely, happy with the service.
They are reliable and I have faith if any problem they would let me know.
I would like more quality foods to be prepared i.e. food to be put in the oven rather than constant microwave dinners for more of a balanced diet.
11 August 2023
Oncall Care Service has provided care for my mum for several months, the care team have been great. My mum was nervous, before the carers started, about having new people in her home, the support staff have ensured the same carers provide care every day which has been a great relief to her and
myself. Oncall regularly review the care we require and change the package to suit my mum's needs. Both myself and my brother feel Oncall has made a huge difference to Mum's welfare. First-class service, thank you.
Latest Reviews for Oncall Care Service Ltd
09 October 2025
Oncall has been such a breath of fresh air as their operatives actually care about there clients and show within there ethics and character that they show both care and respect both for client and clients property
Excellent service and experience
Go on Oncall well done
As a company they
were willing to work times to suit our families needs and also have one make and female which my father prefers !
The previous company couldn't even tick one of Oncalls boxes !
30 September 2025
I found all staff to be caring and understanding with my wife in her time of needs always prompt on time and always willing to assist me if there's anything I need. A great help very pleased they have a great understanding of our needs and willing to adapt to any request that we may ask ' on
approval from Head Office.
31 March 2025
A great team of carers and cannot be more helpful and supportive with the care they provide to my mum.
Every one is always so helpful and friendly, nothing is too much trouble.
Thanks for everything you do
24 February 2025
I think the carers at Oncall are wonderful and I am so grateful that they are supporting my 97-year-old mother. My mum has dementia and caring for her can be difficult but the Oncall carers show endless patience and treat mum with dignity, great empathy, care and humour. They have developed ways of
dealing with Mum when she is not in great form and can be really effective in changing her mood. Mum also shows real pleasure in seeing them. Their job is not easy but they work so hard and are always cheerful and very willing to help in any way they can to support Mum.
24 February 2025
Oncall staff exemplify the very best in domiciliary care, we are so fortunate to have their service.
They visit my 97-year-old mum and support her needs as required.
The compassion, kindness, patience and professionalism demonstrated by visiting staff is truly remarkable.
I also know how
effective and helpful the office team are in managing the service provision.
I cannot praise the whole team highly enough, thank you everyone.
10 February 2025
The on call care service staff are very caring and friendly. They are well trained and take an interest in the person they are caring for. It's not just a job to them, they really do care. My husband's behaviour can be challenging but they cope admirably without a complaint. A first class service.
06 February 2025
The carers at Oncall Care Service Ltd are the true stars of the show. They shine bright with their personalities, hard work and stamina in extremely difficult situations. Mostly working 3 or 4 days on the trot, driving their own cars before 7 am and finishing at 10 pm, they still smile. Even with
very low wages they still deliver a professional service. Dealing with many challenging, mostly elderly clients is never easy yet the carers do their best to support, nurture and cherish their clients. I am in awe how the carers manage to do it, but eternally grateful that they do. Thank you very much from all of our family.
06 February 2025
I have a condition, all over my body, Neurology Disability which is where all my muscles are disappearing and I require assistance to do anything.
But how lucky am I to have 4 carers who look after me from Oncall.
The 4 guys who assist me are great and genuine.
I can't thank them enough and I
genuinely don't know what I would do without them.
06 February 2025
Each and every member of staff from homecare who has attended to my husband's needs has been the most caring, helpful and kind people you could ever wish for.
We cannot praise the on-call staff enough as they are a very important part of my husband's slide and we are forever grateful to them.
03 July 2024
My husband has had carers since September last year and the quality has been excellent since the start. The carers are very polite, considerate and helpful. They will do anything asked of them and always inform me if they feel there are any issues with my husband. I am grateful for the level of
support they have offered us.
27 February 2024
Very happy with the service supplied. The care providers are very helpful and happy to converse with my elderly mother and cannot do enough for her. They are also always cheerful, friendly and supportive. Can’t praise them highly enough.
09 February 2024
Mum has been using these carers for roughly four months now, and they have been fine. We get the same two all the time, which is good for Mum's mental stability. Mum has grown to trust them, as well, which is good, considering she doesn't like anyone doing her personal care. We were apprehensive at
first, given Mum's nature and her condition, but they really put Mum at ease and worked with her to gain her trust.
22 November 2023
I am delighted by the service provided, as is my sister. Our mother is 96 years of age, is blind and has limited mobility. The care she has been given is exemplary. Her carers are thoughtful, diligent and caring. They are observant, and if anything is noticed regarding our mother's health, we are
immediately informed, either through the app or by phone. There is continuity of carers, and the management of the care is efficient. We are thankful for the service provided.
17 November 2023
The care provided has been excellent. A consistent team of carers attend punctually but more importantly, they all have a lovely patient manner, are very observant and display a conscientious and caring attitude. This has won them a high level of trust from my mother, particularly with patient
handling of someone who is frail, deaf and blind. The notes provided on the app at each visit are comprehensive and accurate. This enables my sister and I to have an up-to-date, clear view of my mum's overall health and well-being. Any concerns they have observed are promptly reported. We have had previous experience with other care services but none have come close to the standard displayed by Oncall. Well done and thank you.
04 September 2023
Very professional care company. Super reliable and helpful employees who attend to all of my husband's needs with a smile on their faces. Nothing is too much trouble, and they really do help ease the burden of caring for a loved one. Very impressed so far.
16 August 2023
Girls are lovely, happy with the service.
They are reliable and I have faith if any problem they would let me know.
I would like more quality foods to be prepared i.e. food to be put in the oven rather than constant microwave dinners for more of a balanced diet.
11 August 2023
Oncall Care Service has provided care for my mum for several months, the care team have been great. My mum was nervous, before the carers started, about having new people in her home, the support staff have ensured the same carers provide care every day which has been a great relief to her and
myself. Oncall regularly review the care we require and change the package to suit my mum's needs. Both myself and my brother feel Oncall has made a huge difference to Mum's welfare. First-class service, thank you.