Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Sana Care Services

stars
stars 10 September 2025
The home care provider nurse kept me in the loop regarding my Uncle who she was caring for. As I live in Australia it was wonderful having someone who not only cared for and looked after my Uncle but kept me informed. I am very thankful for the care and help provided. The nurse was professional, caring, knowledgeable and friendly. Thankyou
Review from Sharon L (Niece of Client/Service User)
stars
stars 08 May 2025
Sana care services are absolutely amazing. They have the best customer care and offers the best services. The support workers have always been very professional and friendly. I would definitely recommend Sana Care Services to anyone.
Review from Isaac J (Relative of Client/Service User)
stars
stars 08 April 2025
Thank you for all your care and support. Your carers are very good at what they do.
Review from P C (Client / Service User)
stars
stars 27 December 2024
The carers from Sana Care are respectful, polite and treat with dignity and efficiency. When one carer comes regularly there is more continuity which is helpful. Sadly some carers are reliant on busses which can get cancelled or don't turn up which is very unsettling when they are unable to get here on time.
Review from M S (Wife of Client/Service User)
stars
stars 19 December 2024
I am pleased to say that I have been treated with dignity. My care couldn't have been any better. Each carer I had has been helpful, and polite and would look after you to the best of their being.
Review from B B (Client / Service User)