Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Latest Reviews for Network Healthcare - Care at Home North Somerset

stars
stars 01 August 2024
Firstly the office staff are rude and they definitely don't see the human side of all this - it's just rules and regulations to them. Secondly they are disorganised - it took them days to do a stool test as requested. Thirdly the time windows they give for emergency care are ridiculously broad -
8am-2pm and 4pm-10pm. When someone needs the toilet and has no idea when they might come it's really stressful and of course it's highly likely there will be an accident which is an issue of human dignity. They couldn't care less. Take it or leave it. I'd rather pay my own money than have my dad sit in his own faeces thanks. But they have this area of care sown up as Sirona uses them so they do what they like.
Review from David M (Son of Client/Service User)