Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for @PlymouthCare

stars
stars 23 February 2026
Got dumped and blocked as a client as I was no longer part of there dynamic I will post what I have proof off this with social media on my own profile staff took money off me made me pay for there shopping, told lies I have proof and then I was dumped by them despite promises made They hadn't
supplied my full package of care for 7 weeks and even told cares to buy visits short so they dont finish late They used my mental health as an excuse to dump me
Review from M P (Client / Service User)
stars
stars 29 August 2022
Care company does not uphold their values they hold on their website. Bullying tactics against both my mum and me. Bad communication skills. Prepared to drop care duties and leave a vulnerable lady to fend for herself, which she is unable to do. Poor training of carers.
Review from M C (Daughter of Client/Service User)