Latest Reviews for Lenpat Ltd
26 February 2026
My mother has received care from Lenpat since 2023. The carers have shown her kindness during this time and have showed awareness of her needs and if there has been a problem I have been contacted.
I am grateful for their patience visiting and caring for my mother every day.
09 February 2026
All carers are very helpful, friendly and polite whilst maintaining a professional attitude. They do not rush through their agreed duties and take the time to offer a dignified and sympathetic approach to my needs. I can fault none of them.
02 February 2026
Very pleased with all carers. They are careful cheerful, polite, and capable.
02 February 2026
The carers are very aware of my husbands needs.
Always very caring towards him.
Very good socialisation.
Flexible if my husband has a hospital appointment, if it clashes with his timed calls.
Have in the past, assisted me in taking my husband to A&E with a severe nose bleed.
My husband,
enjoys their company and having sport, history, and political discussions
Carers are always cheerful.
02 February 2026
We are pleased with the service that we get.
30 January 2026
The overall care from the carers is good. However, as my medication for Parkinson's is due at 7am and the carer often doesn't arrive till 8:00 or 8:15 I am completely incapacitated until then. The carers often don't introduce themselves when they arrive. It would be helpful if they wore an identity
badge giving their name. The carers appear to have different approaches to personal care; some just watch me whilst others help as appropriate - which is good. However, most carers are very engaging and a pleasure to work with.
16 January 2026
I find the carers all very kind and attentive to my needs. They're all very good at their job and very respectful to me. I would also like to thank the office staff - when I phone them they are always very helpful. I would like to wish you all a happy Christmas and New Year, May good bless you all.
14 January 2026
I have had them for a ling time and am very happy with them.
14 January 2026
Overall very pleased with the service being provided. There are no real complaints to be made. Carers are professional and accommodating. Making sure david is comfortable.
14 January 2026
Excellent
07 January 2026
The staff are very helpful and always very pleasant.
07 January 2026
Very thorough review.
Professional and showed empathy.
Information provided was very clear.
22 December 2025
All carers have been professional. They have also been kind, friendly and treated my Mother with dignity and outstanding and very good care. She refers to them as her wonderful ladies. Mums needs are increasing and the Carers adapt to this always ensuring that they treat mum with respect. They also
are very kind to me when I am there at the same time as them, offering kind words and suggesting foods for her to try, as she eats very little. They all appear to be bright and cheerful, which is the atmosphere mum enjoys. Management are prompt replying to my emails with all replies being courteous and thorough. Mum has a lot of alterations/documents for her leukemia medication, following her regular blood tests. I email the office management and straight away the changes are implemented. Lenpat are amazing, I believe we were extremely fortunate to be appointed them to care for mum. We had no choice of company, social services organised it BUT we are so happy for them to be caring for mum
28 June 2023
They helped look after my mum who had mobility issues. I was really happy with the service they provided and would use them again.
The carer also build a bond with my mum and helped her with her daily needs.
19 May 2023
Generally, overall a good approach. A mixture of carers from mature, helpful and experienced staff, to young and inexperienced staff, who perhaps could do with a little more guidance. Management can be a little slow to respond to communications.
17 May 2023
My mother's carers are very professional, courteous and friendly and always keep me informed of every part of my mother's care. They provide a much higher care standard than my mother's previous care agency which is why I needed to change. They are everything I could want in a care team; I would
highly recommend them. Thank you so much
16 May 2023
Very happy with the level of care displayed by the carers and I'm very appreciative for the support afforded to both me and my mother. Thank you. Kind regards.
24 March 2023
I was recommended to Lenpat and they gave wonderful care to my wife, and it's a great experience having them around to give assistance and support to my wife. My wife was operated on and all through that period she could not do much on her own and Lenpat Team gave the best assistance and care to my
wife and baby all through the period and I had a wonderful experience and excellent value for my money
15 November 2022
I have been with Lenpat for a long time and could not wish for a better care agency they are always on time. The carers are absolutely wonderful and will do anything to help you if you are worried or need to speak to someone there is always someone on the end of the phone. The manager comes out
regularly to visit you and is ready to help
02 June 2022
My close friend used Lenpat Ltd staff when she had a knee replacement in December 2021. Every time I visit my friend to support her I meet these Carers from Lenpat Ltd. They treated my friend with dignity and respect. Also very nice to her visitors. They assisted my friend with personal care,
shopping cooking and tidying the house. My friend said she paid privately for the care
Latest Reviews for Lenpat Ltd
26 February 2026
My mother has received care from Lenpat since 2023. The carers have shown her kindness during this time and have showed awareness of her needs and if there has been a problem I have been contacted.
I am grateful for their patience visiting and caring for my mother every day.
09 February 2026
All carers are very helpful, friendly and polite whilst maintaining a professional attitude. They do not rush through their agreed duties and take the time to offer a dignified and sympathetic approach to my needs. I can fault none of them.
02 February 2026
Very pleased with all carers. They are careful cheerful, polite, and capable.
02 February 2026
The carers are very aware of my husbands needs.
Always very caring towards him.
Very good socialisation.
Flexible if my husband has a hospital appointment, if it clashes with his timed calls.
Have in the past, assisted me in taking my husband to A&E with a severe nose bleed.
My husband,
enjoys their company and having sport, history, and political discussions
Carers are always cheerful.
02 February 2026
We are pleased with the service that we get.
30 January 2026
The overall care from the carers is good. However, as my medication for Parkinson's is due at 7am and the carer often doesn't arrive till 8:00 or 8:15 I am completely incapacitated until then. The carers often don't introduce themselves when they arrive. It would be helpful if they wore an identity
badge giving their name. The carers appear to have different approaches to personal care; some just watch me whilst others help as appropriate - which is good. However, most carers are very engaging and a pleasure to work with.
16 January 2026
I find the carers all very kind and attentive to my needs. They're all very good at their job and very respectful to me. I would also like to thank the office staff - when I phone them they are always very helpful. I would like to wish you all a happy Christmas and New Year, May good bless you all.
14 January 2026
I have had them for a ling time and am very happy with them.
14 January 2026
Overall very pleased with the service being provided. There are no real complaints to be made. Carers are professional and accommodating. Making sure david is comfortable.
14 January 2026
Excellent
07 January 2026
The staff are very helpful and always very pleasant.
07 January 2026
Very thorough review.
Professional and showed empathy.
Information provided was very clear.
22 December 2025
All carers have been professional. They have also been kind, friendly and treated my Mother with dignity and outstanding and very good care. She refers to them as her wonderful ladies. Mums needs are increasing and the Carers adapt to this always ensuring that they treat mum with respect. They also
are very kind to me when I am there at the same time as them, offering kind words and suggesting foods for her to try, as she eats very little. They all appear to be bright and cheerful, which is the atmosphere mum enjoys. Management are prompt replying to my emails with all replies being courteous and thorough. Mum has a lot of alterations/documents for her leukemia medication, following her regular blood tests. I email the office management and straight away the changes are implemented. Lenpat are amazing, I believe we were extremely fortunate to be appointed them to care for mum. We had no choice of company, social services organised it BUT we are so happy for them to be caring for mum
28 June 2023
They helped look after my mum who had mobility issues. I was really happy with the service they provided and would use them again.
The carer also build a bond with my mum and helped her with her daily needs.
19 May 2023
Generally, overall a good approach. A mixture of carers from mature, helpful and experienced staff, to young and inexperienced staff, who perhaps could do with a little more guidance. Management can be a little slow to respond to communications.
17 May 2023
My mother's carers are very professional, courteous and friendly and always keep me informed of every part of my mother's care. They provide a much higher care standard than my mother's previous care agency which is why I needed to change. They are everything I could want in a care team; I would
highly recommend them. Thank you so much
16 May 2023
Very happy with the level of care displayed by the carers and I'm very appreciative for the support afforded to both me and my mother. Thank you. Kind regards.
24 March 2023
I was recommended to Lenpat and they gave wonderful care to my wife, and it's a great experience having them around to give assistance and support to my wife. My wife was operated on and all through that period she could not do much on her own and Lenpat Team gave the best assistance and care to my
wife and baby all through the period and I had a wonderful experience and excellent value for my money
15 November 2022
I have been with Lenpat for a long time and could not wish for a better care agency they are always on time. The carers are absolutely wonderful and will do anything to help you if you are worried or need to speak to someone there is always someone on the end of the phone. The manager comes out
regularly to visit you and is ready to help
02 June 2022
My close friend used Lenpat Ltd staff when she had a knee replacement in December 2021. Every time I visit my friend to support her I meet these Carers from Lenpat Ltd. They treated my friend with dignity and respect. Also very nice to her visitors. They assisted my friend with personal care,
shopping cooking and tidying the house. My friend said she paid privately for the care