All carers have been professional. They have also been kind, friendly and treated my Mother with dignity and outstanding and very good care. She refers to them as her wonderful ladies. Mums needs are increasing and the Carers adapt to this always ensuring that they treat mum with respect. They also are very kind to me when I am there at the same time as them, offering kind words and suggesting foods for her to try, as she eats very little. They all appear to be bright and cheerful, which is the atmosphere mum enjoys. Management are prompt replying to my emails with all replies being courteous and thorough. Mum has a lot of alterations/documents for her leukemia medication, following her regular blood tests. I email the office management and straight away the changes are implemented. Lenpat are amazing, I believe we were extremely fortunate to be appointed them to care for mum. We had no choice of company, social services organised it BUT we are so happy for them to be caring for mum
They helped look after my mum who had mobility issues. I was really happy with the service they provided and would use them again. The carer also build a bond with my mum and helped her with her daily needs.
Generally, overall a good approach. A mixture of carers from mature, helpful and experienced staff, to young and inexperienced staff, who perhaps could do with a little more guidance. Management can be a little slow to respond to communications.
My mother's carers are very professional, courteous and friendly and always keep me informed of every part of my mother's care. They provide a much higher care standard than my mother's previous care agency which is why I needed to change. They are everything I could want in a care team; I would highly recommend them. Thank you so much
Very happy with the level of care displayed by the carers and I'm very appreciative for the support afforded to both me and my mother. Thank you. Kind regards.
I was recommended to Lenpat and they gave wonderful care to my wife, and it's a great experience having them around to give assistance and support to my wife. My wife was operated on and all through that period she could not do much on her own and Lenpat Team gave the best assistance and care to my wife and baby all through the period and I had a wonderful experience and excellent value for my money
I have been with Lenpat for a long time and could not wish for a better care agency they are always on time. The carers are absolutely wonderful and will do anything to help you if you are worried or need to speak to someone there is always someone on the end of the phone. The manager comes out regularly to visit you and is ready to help
My close friend used Lenpat Ltd staff when she had a knee replacement in December 2021. Every time I visit my friend to support her I meet these Carers from Lenpat Ltd. They treated my friend with dignity and respect. Also very nice to her visitors. They assisted my friend with personal care, shopping cooking and tidying the house. My friend said she paid privately for the care
I had a cataract procedure done. I needed help as I could not drive immediately and I was advised to avoid bending down. I was also advised to get someone to help me to administer eye drops if I struggle. I searched for a short term carer to help me with activities of daily living just for four weeks. I paid for four weeks. I was ok after three weeks and I asked the carer to go. I was 100% satisfied with the service that I received from my carer. I am very happy to recommend Lenpat Ltd carers to anyone or any family looking for a care/support service provider.
When my friend had an accident she needed a live-in carer and someone recommended Lenpat Ltd. They rendered quality service and made sure she was always comfortable and her needs were meant. They were compassionate and understanding.
All carers have been professional. They have also been kind, friendly and treated my Mother with dignity and outstanding and very good care. She refers to them as her wonderful ladies. Mums needs are increasing and the Carers adapt to this always ensuring that they treat mum with respect. They also are very kind to me when I am there at the same time as them, offering kind words and suggesting foods for her to try, as she eats very little. They all appear to be bright and cheerful, which is the atmosphere mum enjoys. Management are prompt replying to my emails with all replies being courteous and thorough. Mum has a lot of alterations/documents for her leukemia medication, following her regular blood tests. I email the office management and straight away the changes are implemented. Lenpat are amazing, I believe we were extremely fortunate to be appointed them to care for mum. We had no choice of company, social services organised it BUT we are so happy for them to be caring for mum
They helped look after my mum who had mobility issues. I was really happy with the service they provided and would use them again. The carer also build a bond with my mum and helped her with her daily needs.
Generally, overall a good approach. A mixture of carers from mature, helpful and experienced staff, to young and inexperienced staff, who perhaps could do with a little more guidance. Management can be a little slow to respond to communications.
My mother's carers are very professional, courteous and friendly and always keep me informed of every part of my mother's care. They provide a much higher care standard than my mother's previous care agency which is why I needed to change. They are everything I could want in a care team; I would highly recommend them. Thank you so much
Very happy with the level of care displayed by the carers and I'm very appreciative for the support afforded to both me and my mother. Thank you. Kind regards.
I was recommended to Lenpat and they gave wonderful care to my wife, and it's a great experience having them around to give assistance and support to my wife. My wife was operated on and all through that period she could not do much on her own and Lenpat Team gave the best assistance and care to my wife and baby all through the period and I had a wonderful experience and excellent value for my money
I have been with Lenpat for a long time and could not wish for a better care agency they are always on time. The carers are absolutely wonderful and will do anything to help you if you are worried or need to speak to someone there is always someone on the end of the phone. The manager comes out regularly to visit you and is ready to help
My close friend used Lenpat Ltd staff when she had a knee replacement in December 2021. Every time I visit my friend to support her I meet these Carers from Lenpat Ltd. They treated my friend with dignity and respect. Also very nice to her visitors. They assisted my friend with personal care, shopping cooking and tidying the house. My friend said she paid privately for the care
I had a cataract procedure done. I needed help as I could not drive immediately and I was advised to avoid bending down. I was also advised to get someone to help me to administer eye drops if I struggle. I searched for a short term carer to help me with activities of daily living just for four weeks. I paid for four weeks. I was ok after three weeks and I asked the carer to go. I was 100% satisfied with the service that I received from my carer. I am very happy to recommend Lenpat Ltd carers to anyone or any family looking for a care/support service provider.
When my friend had an accident she needed a live-in carer and someone recommended Lenpat Ltd. They rendered quality service and made sure she was always comfortable and her needs were meant. They were compassionate and understanding.