Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Routes Healthcare (Wirral)

stars
stars 19 June 2025
Every member of your staff are absolutely amazing. I never have to worry about mum when she is in there care. Everyone of them are happy, respectful and show a lot of care towards my mum. I couldn't ask for a better company they deserve a bonus.
Review from C S (Daughter of Client/Service User)
stars
stars 20 May 2025
Absolutely love everything about the service. Everyone is amazing and treat us and dad with respect and care.
Review from D C (Daughter of Client/Service User)
stars
stars 15 May 2025
I am very happy with Routes and the care I receive.
Review from Denise J (Client / Service User)
stars
stars 07 May 2025
My wife has had the services and support of Routes Healthcare since May 2021. We have been shown the utmost courtesy and professional support. As my wifes main carer, I too have come to truly appreciate the way we care supported. My wifes condition has been enhanced by the care she has been shown. The administration staff have also done so much for us over the years. We are very grateful to all concerned. Thank you.
Review from Jim T (Husband of Client/Service User)