Submit a Review for Trustlink Care Services Ltd
86 Victoria Road, Fenton, Stoke-on-Trent, ST4 2JX
View full details of Trustlink Care Services LtdLatest Reviews for Trustlink Care Services Ltd
27 October 2025
We have been using trustlink for mums care for about 6 months and find both the management and carers to be efficent friendly and reliable , mum has been happy with all aspects of her care and i get feel she is looked after well
30 September 2025
Absolutely an amazing team, hard working friendly and just can't do enough for you.
Always come with a smile on there faces cheer me up no end I enjoy there company.
Office team are great to, easy to cancel calls when u have hospital appointments etc.
Trustlink are my third care company I've
had and I can honestly say there the best highly recommend.
09 July 2024
Excellent service from the carers who visit my Father. They are extremely considerate of his needs and chat with him about sports which makes his day. Their time-keeping is excellent and they are polite and efficient when they are caring for Dad. I'd like to say a huge thank you to everyone on the
team for their service and support.
05 March 2024
Excellent services from the chaps who attended to my dad they have always got a smile on their faces polite always, and chat with my mum which breaks her day and makes her feel at ease also excellent timekeeping. Many thanks to you all
02 February 2024
Lovely girls who care for my Nan. Nothing is too much trouble and they make my Nan very happy and content at home. Also very patient and helpful with my grandad who’s not well himself and in the process of getting help.
02 February 2024
My mum got moved to the care of these staff after her carers from the Hospital finished - never any issues. They have not let us down once. Given no reason to complain. My mum would never have entertained help before and to know the staff care for mum every day starts with a smile. Thank you!
02 February 2024
Trustlink staff have been nothing short of lovely and professional whilst caring for my dad. They have shown so much love and compassion. The whole team, both carers and office staff go above and beyond to make sure that we as a family are happy and well, not just my dad. It is clear that this is
more than just a job to them. During more tricky moments they have remained calm and offered support, advice and reassurance. We would highly recommend them to other families.
21 July 2023
I only have had good experience with care for my Mum.
25 May 2023
I find it very good and the care is excellent along with the carers.
11 May 2023
A very happy lady, I am very pleased with my carer. Comes on time and gets me ready for the day, everything is just so, so. This carer is a lovely lady, I am over the moon with her. She helps me every day and night, her overall experience is good to very good. Care support. She makes me feel good
and leaves me settled for the night and day as the carer is an excellent lady. Thank you.
24 April 2023
Trustlink Care Services team have been amazing with my nan. All care was very person-centred and nothing was too much trouble for the carers or the management team.
My nan has currently gone into respite and the team still contact me to see how she is. Great service, great team! Highly recommend.
14 February 2023
The carer is very polite and efficient. He has fulfilled all my requirements to date. He is on time every day, he makes conversation with me and we seem to be developing a good carer/client relationship.
13 February 2023
A little too soon to give a full constructive report/feedback. We have only received care from Trustlink Care for nearly three weeks. There were the usual initial teething problems as expected but everything appears to be running smoothly now and we are satisfied with the care given to my mum at
present.
10 February 2023
Very good.
02 February 2023
The care my husband receives is excellent. Lovely and friendly staff. Nothing is too much for them.
26 January 2023
I contacted your company and was extremely impressed with the speed of the service. You have been excellent from day one through a very difficult time. Your support, flexibility and understanding have been second to none. Thank you.
07 December 2022
I needed short-term night care after surgery. The carer was excellent. She had been briefed well about her duties. Nothing was too much trouble and I felt safe and secure at all times. Would recommend.
Latest Reviews for Trustlink Care Services Ltd
27 October 2025
We have been using trustlink for mums care for about 6 months and find both the management and carers to be efficent friendly and reliable , mum has been happy with all aspects of her care and i get feel she is looked after well
30 September 2025
Absolutely an amazing team, hard working friendly and just can't do enough for you.
Always come with a smile on there faces cheer me up no end I enjoy there company.
Office team are great to, easy to cancel calls when u have hospital appointments etc.
Trustlink are my third care company I've
had and I can honestly say there the best highly recommend.
09 July 2024
Excellent service from the carers who visit my Father. They are extremely considerate of his needs and chat with him about sports which makes his day. Their time-keeping is excellent and they are polite and efficient when they are caring for Dad. I'd like to say a huge thank you to everyone on the
team for their service and support.
05 March 2024
Excellent services from the chaps who attended to my dad they have always got a smile on their faces polite always, and chat with my mum which breaks her day and makes her feel at ease also excellent timekeeping. Many thanks to you all
02 February 2024
Lovely girls who care for my Nan. Nothing is too much trouble and they make my Nan very happy and content at home. Also very patient and helpful with my grandad who’s not well himself and in the process of getting help.
02 February 2024
My mum got moved to the care of these staff after her carers from the Hospital finished - never any issues. They have not let us down once. Given no reason to complain. My mum would never have entertained help before and to know the staff care for mum every day starts with a smile. Thank you!
02 February 2024
Trustlink staff have been nothing short of lovely and professional whilst caring for my dad. They have shown so much love and compassion. The whole team, both carers and office staff go above and beyond to make sure that we as a family are happy and well, not just my dad. It is clear that this is
more than just a job to them. During more tricky moments they have remained calm and offered support, advice and reassurance. We would highly recommend them to other families.
21 July 2023
I only have had good experience with care for my Mum.
25 May 2023
I find it very good and the care is excellent along with the carers.
11 May 2023
A very happy lady, I am very pleased with my carer. Comes on time and gets me ready for the day, everything is just so, so. This carer is a lovely lady, I am over the moon with her. She helps me every day and night, her overall experience is good to very good. Care support. She makes me feel good
and leaves me settled for the night and day as the carer is an excellent lady. Thank you.
24 April 2023
Trustlink Care Services team have been amazing with my nan. All care was very person-centred and nothing was too much trouble for the carers or the management team.
My nan has currently gone into respite and the team still contact me to see how she is. Great service, great team! Highly recommend.
14 February 2023
The carer is very polite and efficient. He has fulfilled all my requirements to date. He is on time every day, he makes conversation with me and we seem to be developing a good carer/client relationship.
13 February 2023
A little too soon to give a full constructive report/feedback. We have only received care from Trustlink Care for nearly three weeks. There were the usual initial teething problems as expected but everything appears to be running smoothly now and we are satisfied with the care given to my mum at
present.
10 February 2023
Very good.
02 February 2023
The care my husband receives is excellent. Lovely and friendly staff. Nothing is too much for them.
26 January 2023
I contacted your company and was extremely impressed with the speed of the service. You have been excellent from day one through a very difficult time. Your support, flexibility and understanding have been second to none. Thank you.
07 December 2022
I needed short-term night care after surgery. The carer was excellent. She had been briefed well about her duties. Nothing was too much trouble and I felt safe and secure at all times. Would recommend.