Staff always do their best to be friendly and helpful, even when things
haven't run as smoothly as usual. Management are open to concerns and
try to accommodate requests as best they can. Recently there have been
some staff changes but nothing too disruptive, it has been well managed
to minimise the impact on my family. Greatly appreciated!
08 November 2022
I Care have been providing care to my Mum for 3 weeks now, very nice
staff who take the time to listen and give care the way she wants. Can't
fault them, really. The managers have been really helpful, and even
sorted out a lift for Mum to hospital so she didn't have to wait for an
ambulance. Sometimes the care is late but they always call Mum to let
her know.
18 October 2022
Some amazing "caring" carers but not well managed as an
organisation - unreliable in terms of call times and amount of time
given to care. Also, staff change daily as there are never enough to
cover the number of service users that they take on (£). Staff turnover
is extremely high and on that basis, continuity of care is almost
impossible to establish. Carers often arrive stressed and fraught.
Training possibly not all that good - a good few issues experienced with
basic care procedures - inexcusable.
Latest Reviews for I Care (GB) Ltd - Trafford
08 November 2022
Staff always do their best to be friendly and helpful, even when things
haven't run as smoothly as usual. Management are open to concerns and
try to accommodate requests as best they can. Recently there have been
some staff changes but nothing too disruptive, it has been well managed
to minimise the impact on my family. Greatly appreciated!
08 November 2022
I Care have been providing care to my Mum for 3 weeks now, very nice
staff who take the time to listen and give care the way she wants. Can't
fault them, really. The managers have been really helpful, and even
sorted out a lift for Mum to hospital so she didn't have to wait for an
ambulance. Sometimes the care is late but they always call Mum to let
her know.
18 October 2022
Some amazing "caring" carers but not well managed as an
organisation - unreliable in terms of call times and amount of time
given to care. Also, staff change daily as there are never enough to
cover the number of service users that they take on (£). Staff turnover
is extremely high and on that basis, continuity of care is almost
impossible to establish. Carers often arrive stressed and fraught.
Training possibly not all that good - a good few issues experienced with
basic care procedures - inexcusable.