444 Ewell Road, Surbiton, KT6 7EL
View full details of Guardian Angel Carers - Wimbledon, Kingston & New MaldenWe cannot speak highly enough of Guardian Angels and the care they provided to my father in the many months before his passing. Their service was compassionate, personable, and deeply respectful of him and our family. They took the time to understand not only my father's needs, but also our complex family situation, offering guidance and reassurance during a very difficult stage of life. Communication was outstanding - clear, timely, and thoughtful - including with family overseas. We always felt informed and supported. Guardian Angels were unfailingly reliable, always on time, honest, and reasonably priced. Their flexibility allowed care to be tailored as my father's needs changed. Most importantly, they formed a genuine relationship with my dad, showing patience, understanding, and warmth, and becoming a true friend when family could not be with him. Having Guardian Angels involved in our family's life was an absolute and unexpected pleasure. A special thank you to Eliska!
It gives me pleasure to write this review. I have used a number of carer services over the years. They were all adequate, but no more than that. They went about their tasks mechanically. Then I got lucky - I found Guardian Angels. I have a number of different angels looking after me. They operate as individuals, but instead of the "passive" care I'd received previously, the Angels were always looking for routines that would enhance my house bound life. And they succeeded! I look forward every day to the arrival of a carer who has become a friend. Guardian Angels should be the standard against which other carers are judged.
My husband, with Alzheimer's Disease and a slow growing brain tumour was recovered in Hospital with a bad UTI for a week from 30th March to 4th April and needed to be discharged on that day.As I did not have any backup help for when he was meant to come home, and I was being pressurized by the hospital to discharge him, I contacted Guardian Angels to see if they could help me.They visited quickly during the day and arranged for a carer to come in the next day Saturday. Stephen, carer, came in for the next week whilst my husband was readdapting to being home.Davide very kindly visited too on the 7th April to see if he could help in the matter as my husband was refusing personal care and he was able to speak to him in Italian.However the care package finished on the 10th April because of the above problem and not because there was anything wrong with the agency and the professional way they reached out to help me in a difficult situation. I should like to recommend them.
When we first contacted Guardian Angels to help our elderly parents around the house a bit, we didn't quite know what to expect. What started off as a weekly visit became a daily visit, then three times daily, then two longer visits a day, then eventually a live-in carer. Every step of the way Guardian Angels were there for our parents, and for us also. Nothing was too much to ask for, and while our parents ended up having quite specific needs towards our time with GA, both our parents were treated with dignity and respect. Just having someone there in a GA uniform brought us reassurance. ,In terms of general management and day to day communications we were also happy with the website detailing our parents' care being updated several times a day. Thank you.
I have only got positive things to say about Guardian Angels. From the outset they cared for my aunt with kindness and compassion, often going the extra mile if there was a crisis. They were communicative throughout and observant, noting changes in my aunt's situation and feeding this back to me, along with helpful suggestions to improve my aunt's quality of life. They are a fantastic team and I would not hesitate to recommend them.
The care my mum receives from all the carers is first class. She loves the outings they take her on and is always in fantastic spirits when she returns. Communication and support from all staff have been amazing from day one and I would not hesitate to recommend them.
I found this company very helpful in providing twice a day, daily care for my Aunt. The Ladies who attended were helpful & kind. Making our worries less as we knew she would have people popping in. The management are kind, caring & considerate. My Aunt and I wish to take this opportunity to thank the whole team for all their care and consideration over the months that we needed extra support, so Thank you. It meant a lot to know that all the staff are vetted and Trustworthy. We wish you all the best for the future.
Your staff have been top quality from the first time I stepped into your office in Ewell road, they were courteous, kind and sympathetic to my late father. Their visits to the home were enthusiastic and caring to my father and to all the family. I would like to say a very big thank you to you and the carers that helped my father.
We are so grateful to Guardian Angels. They are a brilliant organisation: flexible, sensible and highly experienced. My dad, who is 92, has been having GA carers once a day for some time. He likes all his carers and I'm impressed by the way they bring personal touches to their work: one got him enjoying pasta for lunch, another persuaded him to write a poem! Very recently he has been ill and we felt he needed a short-term, live-in carer to support his recovery. Despite the fact that it happened over a weekend, the GA team pulled out all the stops and found us a brilliant carer to move in with my dad at very short notice. It's a team of warm, sensitive, lovely people who genuinely put their clients at the centre of their thinking. I cannot recommend them highly enough.
We really struggled to find a decent quality care provider for my mother, now 99. Guardian Angel Carers of Wimbledon have exceeded all our expectations, not only do they deliver a high quality and reliable service but every member of the team seems to know exactly what they should be doing and also go the extra mile in terms of being really caring people - we were so lucky to find them having had poor experiences elsewhere.
Guardian Angels were a Godsend going over and above for my mother for two years until her natural death. The carers were kind considerate and above all became her friends. Nothing was ever too much she always came first and felt safe, cared for and most importantly loved. As a daughter living over an hour away it was reassuring to know she was in good hands and that any questions or worries were addressed quickly and sensitively. The owners treat their clients as if they were their own parents, I just can’t recommend them enough.
Overall the support is very helpful and I look forward to seeing my carers very much. Sometimes they don't keep to the times I am expecting them.
Guardian Angels have been helping my elderly mother with personal care for about six months now and I wish I had known about them earlier. Carers and office staff are very friendly, competent, and reliable. They pay attention to details, taking the time to get to know the client, their specific preferences or needs and offering valuable advice. The carers have been extremely patient and somehow creative in communicating with my mother who doesn't speak any English, and she always looks forward to their visits. I would not hesitate to recommend Guardian Angels to anybody who wants the highest standard of care.
My mother has been very well looked after by your kind and caring staff. I would highly recommend Guardian Angels. Julia Cox
It’s with sadness today Mothering Sunday my mother is no longer here as she passed on 10th February with two beautiful guardian angels by her side. I was walking the dogs when she chose to leave us. There are no words to explain how wonderful all the carers have been with my gorgeous mum over the past two years. With their help, I was able to keep my mum at home until the end. I will be forever grateful to the managers and their dedicated caring team. She was treated with so much dignity and love as though she was their own mother/grandmother. I could ask for no more and have absolutely no regrets about her care. I would change absolutely nothing. Feel truly blessed that I chose the guardian angels to help me with the best and most gentle mother ever. May she rest in eternal peace.
I have been very impressed with Guardian Angels since we started using them nearly a year ago. All the carers are well trained, friendly and treat their client with much respect. The carers are invariably on time (which is a far cry from previous agencies). We are sent weekly attendance sheets so we know which carers are coming on which days. The management is excellent and I have no hesitation in recommending Guardian Angels to anyone needing such support.
Guardian Angels have been caring for my octogenarian parents for nearly two years, starting off with a once-a-week visit and ramping up to daily help as their needs have increased. The owners are very hands-on and a pleasure to deal with, and the carers are all wonderful. I would not hesitate to recommend them.
We had a lovely relationship with Guardian Angels, the two companion/carers we had were extremely well-matched to my mother. Special care was taken to find suitable people, they were superb, both gave different experiences to my mother, who was finding life difficult. She needed help with some general chores but also needed conversation and outings, which were provided easily, without issues and safely. Guardian Angels were highly recommended to me by a friend and I can only agree, I would certainly advise a conversation with this kind and professional care provider.
Guardian Angels have been caring for my mother for the past year (who is now almost 102). They are an extremely professional company and are truly marvellous with caring for my mum. I know that I can go out to work feeling safe and never need to worry about what is happening at home, as they always keep me fully informed daily of everything that has happened/gone on throughout the day. They always ring up the GP/request repeat prescriptions for Mum and do everything possible for us. They do the washing, hoovering and anything else that is required to make things easier for me which is a great blessing. I have recommended the company to some of my friends and people at work. Nothing is ever too much trouble for them. Fantastic company.
My husband has Parkinson’s and Alzheimer’s and life is becoming more difficult with his decreasing mobility. We have now, for the last three months, had the support of Guardian Angels Carers which has changed our lives. They are all thoroughly professional and are so kind and helpful. We feel completely safe with them and they also give us lots of advice, which is invaluable. They are very informed about healthcare, are very efficient, always on time and are basically very nice people to deal with and have in your home.
We cannot speak highly enough of Guardian Angels and the care they provided to my father in the many months before his passing. Their service was compassionate, personable, and deeply respectful of him and our family. They took the time to understand not only my father's needs, but also our complex family situation, offering guidance and reassurance during a very difficult stage of life. Communication was outstanding - clear, timely, and thoughtful - including with family overseas. We always felt informed and supported. Guardian Angels were unfailingly reliable, always on time, honest, and reasonably priced. Their flexibility allowed care to be tailored as my father's needs changed. Most importantly, they formed a genuine relationship with my dad, showing patience, understanding, and warmth, and becoming a true friend when family could not be with him. Having Guardian Angels involved in our family's life was an absolute and unexpected pleasure. A special thank you to Eliska!
It gives me pleasure to write this review. I have used a number of carer services over the years. They were all adequate, but no more than that. They went about their tasks mechanically. Then I got lucky - I found Guardian Angels. I have a number of different angels looking after me. They operate as individuals, but instead of the "passive" care I'd received previously, the Angels were always looking for routines that would enhance my house bound life. And they succeeded! I look forward every day to the arrival of a carer who has become a friend. Guardian Angels should be the standard against which other carers are judged.
My husband, with Alzheimer's Disease and a slow growing brain tumour was recovered in Hospital with a bad UTI for a week from 30th March to 4th April and needed to be discharged on that day.As I did not have any backup help for when he was meant to come home, and I was being pressurized by the hospital to discharge him, I contacted Guardian Angels to see if they could help me.They visited quickly during the day and arranged for a carer to come in the next day Saturday. Stephen, carer, came in for the next week whilst my husband was readdapting to being home.Davide very kindly visited too on the 7th April to see if he could help in the matter as my husband was refusing personal care and he was able to speak to him in Italian.However the care package finished on the 10th April because of the above problem and not because there was anything wrong with the agency and the professional way they reached out to help me in a difficult situation. I should like to recommend them.
When we first contacted Guardian Angels to help our elderly parents around the house a bit, we didn't quite know what to expect. What started off as a weekly visit became a daily visit, then three times daily, then two longer visits a day, then eventually a live-in carer. Every step of the way Guardian Angels were there for our parents, and for us also. Nothing was too much to ask for, and while our parents ended up having quite specific needs towards our time with GA, both our parents were treated with dignity and respect. Just having someone there in a GA uniform brought us reassurance. ,In terms of general management and day to day communications we were also happy with the website detailing our parents' care being updated several times a day. Thank you.
I have only got positive things to say about Guardian Angels. From the outset they cared for my aunt with kindness and compassion, often going the extra mile if there was a crisis. They were communicative throughout and observant, noting changes in my aunt's situation and feeding this back to me, along with helpful suggestions to improve my aunt's quality of life. They are a fantastic team and I would not hesitate to recommend them.
The care my mum receives from all the carers is first class. She loves the outings they take her on and is always in fantastic spirits when she returns. Communication and support from all staff have been amazing from day one and I would not hesitate to recommend them.
I found this company very helpful in providing twice a day, daily care for my Aunt. The Ladies who attended were helpful & kind. Making our worries less as we knew she would have people popping in. The management are kind, caring & considerate. My Aunt and I wish to take this opportunity to thank the whole team for all their care and consideration over the months that we needed extra support, so Thank you. It meant a lot to know that all the staff are vetted and Trustworthy. We wish you all the best for the future.
Your staff have been top quality from the first time I stepped into your office in Ewell road, they were courteous, kind and sympathetic to my late father. Their visits to the home were enthusiastic and caring to my father and to all the family. I would like to say a very big thank you to you and the carers that helped my father.
We are so grateful to Guardian Angels. They are a brilliant organisation: flexible, sensible and highly experienced. My dad, who is 92, has been having GA carers once a day for some time. He likes all his carers and I'm impressed by the way they bring personal touches to their work: one got him enjoying pasta for lunch, another persuaded him to write a poem! Very recently he has been ill and we felt he needed a short-term, live-in carer to support his recovery. Despite the fact that it happened over a weekend, the GA team pulled out all the stops and found us a brilliant carer to move in with my dad at very short notice. It's a team of warm, sensitive, lovely people who genuinely put their clients at the centre of their thinking. I cannot recommend them highly enough.
We really struggled to find a decent quality care provider for my mother, now 99. Guardian Angel Carers of Wimbledon have exceeded all our expectations, not only do they deliver a high quality and reliable service but every member of the team seems to know exactly what they should be doing and also go the extra mile in terms of being really caring people - we were so lucky to find them having had poor experiences elsewhere.
Guardian Angels were a Godsend going over and above for my mother for two years until her natural death. The carers were kind considerate and above all became her friends. Nothing was ever too much she always came first and felt safe, cared for and most importantly loved. As a daughter living over an hour away it was reassuring to know she was in good hands and that any questions or worries were addressed quickly and sensitively. The owners treat their clients as if they were their own parents, I just can’t recommend them enough.
Overall the support is very helpful and I look forward to seeing my carers very much. Sometimes they don't keep to the times I am expecting them.
Guardian Angels have been helping my elderly mother with personal care for about six months now and I wish I had known about them earlier. Carers and office staff are very friendly, competent, and reliable. They pay attention to details, taking the time to get to know the client, their specific preferences or needs and offering valuable advice. The carers have been extremely patient and somehow creative in communicating with my mother who doesn't speak any English, and she always looks forward to their visits. I would not hesitate to recommend Guardian Angels to anybody who wants the highest standard of care.
My mother has been very well looked after by your kind and caring staff. I would highly recommend Guardian Angels. Julia Cox
It’s with sadness today Mothering Sunday my mother is no longer here as she passed on 10th February with two beautiful guardian angels by her side. I was walking the dogs when she chose to leave us. There are no words to explain how wonderful all the carers have been with my gorgeous mum over the past two years. With their help, I was able to keep my mum at home until the end. I will be forever grateful to the managers and their dedicated caring team. She was treated with so much dignity and love as though she was their own mother/grandmother. I could ask for no more and have absolutely no regrets about her care. I would change absolutely nothing. Feel truly blessed that I chose the guardian angels to help me with the best and most gentle mother ever. May she rest in eternal peace.
I have been very impressed with Guardian Angels since we started using them nearly a year ago. All the carers are well trained, friendly and treat their client with much respect. The carers are invariably on time (which is a far cry from previous agencies). We are sent weekly attendance sheets so we know which carers are coming on which days. The management is excellent and I have no hesitation in recommending Guardian Angels to anyone needing such support.
Guardian Angels have been caring for my octogenarian parents for nearly two years, starting off with a once-a-week visit and ramping up to daily help as their needs have increased. The owners are very hands-on and a pleasure to deal with, and the carers are all wonderful. I would not hesitate to recommend them.
We had a lovely relationship with Guardian Angels, the two companion/carers we had were extremely well-matched to my mother. Special care was taken to find suitable people, they were superb, both gave different experiences to my mother, who was finding life difficult. She needed help with some general chores but also needed conversation and outings, which were provided easily, without issues and safely. Guardian Angels were highly recommended to me by a friend and I can only agree, I would certainly advise a conversation with this kind and professional care provider.
Guardian Angels have been caring for my mother for the past year (who is now almost 102). They are an extremely professional company and are truly marvellous with caring for my mum. I know that I can go out to work feeling safe and never need to worry about what is happening at home, as they always keep me fully informed daily of everything that has happened/gone on throughout the day. They always ring up the GP/request repeat prescriptions for Mum and do everything possible for us. They do the washing, hoovering and anything else that is required to make things easier for me which is a great blessing. I have recommended the company to some of my friends and people at work. Nothing is ever too much trouble for them. Fantastic company.
My husband has Parkinson’s and Alzheimer’s and life is becoming more difficult with his decreasing mobility. We have now, for the last three months, had the support of Guardian Angels Carers which has changed our lives. They are all thoroughly professional and are so kind and helpful. We feel completely safe with them and they also give us lots of advice, which is invaluable. They are very informed about healthcare, are very efficient, always on time and are basically very nice people to deal with and have in your home.