Guardian Angel Carers - Wimbledon, Kingston & New Malden

We would not have been able to manage without their help, our grateful thanks.

Guardian Angels Wimbledon are "angels" indeed. I was in the position of finding caring services for my elderly neighbour after she returned from a 3-month stay in hospital. Having spoken with other caring companies I came across Guardian Angels who were perfect for our needs. Started at short notice and gave the best service for over a year. Scheduled timings three times a day, compassionate, efficient, reporting any necessary changes or ailments with head office that needed to be discussed and gave me complete peace of mind. My neighbour was very happy and very fond of them all, until sadly passing away. I do not know what I'd have done without the dedication and caring of Guardian Angels. A deep felt 'thank you'.

Shahla

My late, very elderly relative was cared for amazingly well by Guardian Angels for the last few years of his life. They were very quick to adapt to changing situations, adding help with showering, then night care, within hours of the request and even spending time with him in hospital. My relative was a strong-minded, independent man, who could be very difficult at times, but his Guardian Angel carers lived up to their name and always treated him with kindness and respect, helping him to retain his dignity and as much of his highly valued independence as possible. It seemed that they would support him in every area of his life, including taking him out to shop, visit the doctor, the hospital, the bank, etc. I have two other elderly relatives for whom I have some responsibility of care and I am grateful that, in this case, when I could not visit, I felt comfortable in the knowledge that his Guardian Angels would be there not just caring for him, but genuinely caring about him.

From the start of my contact (over two years ago) with Guardian Angels I have found the company to be extremely caring and professional. Contact with the organisers is quick, effective and thorough. The continuity of staff carrying out home visits is admirable and the care that my aunt receives is first class. I could not give this company a higher recommendation.

Very pleased we found such a lovely caring, and helpful home care agency.

Guardian Angels have been really excellent caring for my Dad as he transitioned into an assisted living environment after he lost his wife (my Mum). They have been quite incredible. They understand him as an individual, and really look after him exceptionally well. They are patient, caring and go not just one but two or three steps beyond what you might expect. Their communication is excellent with timely and useful reviews as he has been adjusting to living with various conditions. They are also 100% reliable, I have literally never heard from them letting us down. I really can't recommend them highly enough - I don't know what better could even look like!

All the carers with Guardian Angels that my mum have used have been very good. They are kind, caring and efficient and she is very happy with them. I like the fact that they report online after each visit so that we can see how she is getting on and if any extra attention is needed. I also like that Guardian Angels are quick to respond to requests of time change and care patterns.

We cannot speak highly enough of Guardian Angels and the care they provided to my father in the many months before his passing. Their service was compassionate, personable, and deeply respectful of him and our family.

They took the time to understand not only my father's needs, but also our complex family situation, offering guidance and reassurance during a very difficult stage of life. Communication was outstanding - clear, timely, and thoughtful - including with family overseas. We always felt informed and supported.

Guardian Angels were unfailingly reliable, always on time, honest, and reasonably priced. Their flexibility allowed care to be tailored as my father's needs changed.

Most importantly, they formed a genuine relationship with my dad, showing patience, understanding, and warmth, and becoming a true friend when family could not be with him. Having Guardian Angels involved in our family's life was an absolute and unexpected pleasure.

A special thank you to Eliska!

Guardian Angels should be the standard against which other carers are judged.

I should like to recommend them.

When we first contacted Guardian Angels to help our elderly parents around the house a bit, we didn't quite know what to expect. What started off as a weekly visit became a daily visit, then three times daily, then two longer visits a day, then eventually a live-in carer. Every step of the way Guardian Angels were there for our parents, and for us also. Nothing was too much to ask for, and while our parents ended up having quite specific needs towards our time with GA, both our parents were treated with dignity and respect. Just having someone there in a GA uniform brought us reassurance. ,In terms of general management and day to day communications we were also happy with the website detailing our parents' care being updated several times a day. Thank you.

I have only got positive things to say about Guardian Angels. From the outset they cared for my aunt with kindness and compassion, often going the extra mile if there was a crisis. They were communicative throughout and observant, noting changes in my aunt's situation and feeding this back to me, along with helpful suggestions to improve my aunt's quality of life. They are a fantastic team and I would not hesitate to recommend them.

The care my mum receives from all the carers is first class. She loves the outings they take her on and is always in fantastic spirits when she returns. Communication and support from all staff have been amazing from day one and I would not hesitate to recommend them.

We wish you all the best for the future.

Your staff have been top quality from the first time I stepped into your office in Ewell road, they were courteous, kind and sympathetic to my late father. Their visits to the home were enthusiastic and caring to my father and to all the family. I would like to say a very big thank you to you and the carers that helped my father.

We are so grateful to Guardian Angels. They are a brilliant organisation: flexible, sensible and highly experienced. My dad, who is 92, has been having GA carers once a day for some time. He likes all his carers and I'm impressed by the way they bring personal touches to their work: one got him enjoying pasta for lunch, another persuaded him to write a poem! Very recently he has been ill and we felt he needed a short-term, live-in carer to support his recovery. Despite the fact that it happened over a weekend, the GA team pulled out all the stops and found us a brilliant carer to move in with my dad at very short notice. It's a team of warm, sensitive, lovely people who genuinely put their clients at the centre of their thinking. I cannot recommend them highly enough.

We really struggled to find a decent quality care provider for my mother, now 99. Guardian Angel Carers of Wimbledon have exceeded all our expectations, not only do they deliver a high quality and reliable service but every member of the team seems to know exactly what they should be doing and also go the extra mile in terms of being really caring people - we were so lucky to find them having had poor experiences elsewhere.

Guardian Angels were a Godsend going over and above for my mother for two years until her natural death. The carers were kind considerate and above all became her friends. Nothing was ever too much she always came first and felt safe, cared for and most importantly loved. As a daughter living over an hour away it was reassuring to know she was in good hands and that any questions or worries were addressed quickly and sensitively. The owners treat their clients as if they were their own parents, I just can’t recommend them enough.

Overall the support is very helpful and I look forward to seeing my carers very much. Sometimes they don't keep to the times I am expecting them.