Guardian Angel Carers - Wimbledon, Kingston & New Malden

444 Ewell Road, Surbiton KT6 7EL
Review Us
9.9 26 Reviews
  • Guardian Angel Carers - Wimbledon, Kingston & New Malden, Surbiton
At Guardian Angel Carers, Wimbledon, each client has their own individual care plan and risk assessment carried out prior to their care beginning. Where possible, the service encourages clients and their families to be involved in the development of not only the initial care plan, but also its on-going development.

They provide a comprehensive, reliable, professional and individually tailored home care service to each and every client, enabling them to live as independent and fulfilled lives as possible in the comfort and safety of their own home.

All staff and carers at Guardian Angel Carers work tirelessly to ensure clients' dignity, individuality and privacy are respected at all times, while providing care and supporting the client in undertaking their normal daily activities as directed by the client and/or family.

Guardian Angel Carers provide:
-        live-in care
-        personal care on an hourly basis
-        overnight care
-        respite care
-   specialist care.

Care Provided by Guardian Angel Carers - Wimbledon, Kingston & New Malden

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35.50 – £37.25
  • Weekly Live-in Care Fees: £1526 – £1879.50

Due to the bespoke nature of the care we offer our clients, we will carry out an individual assessment and tailor your care to your needs. Please call to discuss your needs and pricing.

These prices are only a guideline, please contact Guardian Angel Carers - Wimbledon, Kingston & New Malden to find out the exact price for your requirements.

Contact Guardian Angel Carers - Wimbledon, Kingston & New Malden to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Guardian Angel Carers - Wimbledon, Kingston & New Malden to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Davide Meterangelo (Registered Manager)

Guardian Angel Carers - Wimbledon, Kingston & New Malden Reviews (26)

9.9

Guardian Angel Carers - Wimbledon, Kingston & New Malden has a Review Score of 9.9 (9.921) out of 10, based on 19 reviews in the last 2 years.
Over all time Guardian Angel Carers - Wimbledon, Kingston & New Malden has 26 reviews.

Overall Experience
  • 25
  • 1
  • 0
  • 0
  • 0
Date Published
  • 26
  • 6
  • 9
  • 19
  • 7
Reviewer Connection to Guardian Angel Carers - Wimbledon, Kingston & New Malden
  • 11
  • 5
  • 3
  • 3
  • 3
  • 1
Total of 26, showing 21-26
Review from L H (Daughter of Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angel Carers looked after my ninety-six year old mother for approximately eight months. The service they provided was very caring and professional. They were very friendly towards my mother and met her individual needs, specifically in the morning with her showering and personal care and getting
her ready for bed in the evening. They showed compassion with her eating difficulties and helped with practical advice. They always found the time to have a chat with Mum which she loved telling them about her family and happy memories. They are very good at selecting the right carers who are very caring and professional. I would not hesitate on recommending them.
Reply from Davide Meterangelo, Business Owner at Guardian Angel Carers - Wimbledon, Kingston & New MaldenWe miss your mother dearly and are grateful to have helped your family over these last eight months. It brightened our day to spend time together and hear all her wonderful stories. Thank you for giving us this opportunity.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Taronish B (Cousin of Client) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Guardian Angels are a company that really does care about their clients; led by an owner who is very personable and caring. They take their time to get to know the client and their needs, nothing is too much trouble. The management side of the company is always available to answer any queries or help.
We were very happy with the carer from Guardian Angels - Wimbledon and would not hesitate to use them again or recommend them to anyone requiring the need of a care agency.
Reply from Davide Meterangelo, Business Owner at Guardian Angel Carers - Wimbledon, Kingston & New MaldenThank you Taronish, we are so pleased you were happy with the live-in carer we placed to take care of your cousin. We are always here should you need any further help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cheryl H (Wife of Client) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot tell you how wonderfully caring, helpful and kind the carer was that looked after my husband. He has very high needs, and nothing was too much bother. All done with a genuine smile and genuine care. He was very enthusiastic with my husband and lifted his mood enormously.
An angel, if ever
there was one.
I would recommend them to anyone.
Reply from Davide Meterangelo, Business Owner at Guardian Angel Carers - Wimbledon, Kingston & New MaldenThank you, Cheryl, for this wonderful review. It was such a rewarding experience, and I'm so pleased to have helped make a difference. Wishing you both all the best for the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julian G (Son of Client) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and his team consistently go the 'extra mile'. He is a very 'hands-on' carer/leader and obviously has a good back-up to provide in helping provide a happy, wide-ranging service. He pays great attention to detail.
Reply from Davide Meterangelo, Business Owner at Guardian Angel Carers - Wimbledon, Kingston & New MaldenThank you very much, Julian. We love to go the 'extra mile' and will continue to do so!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L H (Niece of Client) published on 5 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is such a relief to have found this wonderful, caring company. They treat my aunt like one of the family and nothing is too much trouble - collecting her prescriptions, doing shopping, preparing her meals and providing her with the much-needed company. I wouldn’t hesitate to recommend Guardian Angel
Carers - Wimbledon to anyone needing care. Thank you to the team!
Reply from Davide Meterangelo, Business Owner at Guardian Angel Carers - Wimbledon, Kingston & New MaldenThank you for your review. Your aunt is a delight, she is always such great company!
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M J (Daughter of Client) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a Guardian Angel carer a couple of times a week for the last few months and we cannot speak too highly of them. The carer is professional but very kind and my mother, who receives the care, is very happy and thinks of the carer as a friend. We would certainly recommend them from our experience.
Reply from Davide Meterangelo, Business Owner at Guardian Angel Carers - Wimbledon, Kingston & New MaldenBeing able to care for your mother is a privilege. We are happy you are so pleased with our care and look forward to continuing to provide our support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Guardian Angel Carers - Wimbledon, Kingston & New Malden is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Guardian Angel Carers - Wimbledon, Kingston & New Malden is calculated as follows: ( (105 Excellents x 5) + (6 Goods x 4) ) ÷ 111 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Wimbledon, Kingston & New Malden is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.975
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

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Meet the Team (4)

Davide

Davide Meterangelo

Job Title: Business Owner & Registered Manager Joined: 2021

Davide is the Registered Manager and owner of our Wimbledon branch. Originally from Milan, Davide’s warm, welcoming and friendly manner shines through from the moment you meet him. Having enjoyed an illustrious and successful career front-of-house in some of London’s most celebrated restaurants, Davide is bringing his love of helping people and his attention to detail to building and nurturing the local team to care for clients in their own homes.

Kate

Kate Meterangelo

Job Title: Business Owner Joined: 2021

Kate supports the day-to-day running of the business, alongside her husband Davide. Her responsibilities span recruitment, finance and operations

Eliska

Eliska Perryment

Job Title: Deputy Care Manager Joined: 2022

Eliska is likely to be the first person our client meets when she visits for a friendly, no-obligation assessment to understand what support we can offer. Eliska has a great deal of experience in care, working as a live-in carer before joining us as a CareAngel, then being promoted to Client Advisor and now is the branch Deputy Care Manager.

Susan

Susan Barnes-McLaughlin

Job Title: Care Coordinator Joined: 2022

Susan has worked in care for many years and has worked for Guardian Angel Carers for more than 2 years, recently taking on the complex job of scheduling all of our care calls. Susan ensures that clients have continuity of care from carers they know and trust, she manages the onboarding and shadowing of new carers and she problem-solves last-minute changes to client needs and carer availability.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Angel Carers - Wimbledon, Kingston & New Malden to verify any information. View our terms and conditions. Guardian Angel Carers - Wimbledon, Kingston & New Malden has an Enhanced Service - more info.