Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Eleanor Nursing & Social Care Ltd - Oxford

stars
stars 22 April 2025
The care mum has had from Eleanor has been excellent since she had a very bad fall a year ago. I have not had any cause to complain and neither has mum. The carers are always helpful and indeed some have become mums friends. The app means I can read a report on mums latest visit to see how she is but if there is any thing more urgent, the office will always be in touch.
Review from M L (Son of Client/Service User)
stars
stars 21 April 2025
I am very happy with the care I am receiving. I think it is very good.
Review from D P (Client / Service User)
stars
stars 13 January 2025
The care my father received was absolutely superb. The staff were exceptional and kind and treated him with such dignity. They were so patient and always had time to listen to lots of past memories of his life. We cannot thank the team enough.
Review from Tracey P (Daughter of Client/Service User)
stars
stars 01 November 2024
We both look forward to our Carer's visits. The carers are keen to help and are very respectful of their client's modesty and needs. We are very happy with your attention.
Review from P L (Husband of Client/Service User)