Submit a Review for Orbis Care
Forward House, 17 High Street, Henley-in-Arden, B95 5AA
View full details of Orbis CareLatest Reviews for Orbis Care
30 January 2026
Orbis provided astonishingly good care for my mother for more than six months, initially with twice-daily visits to assist with meals and medication, and latterly with live-in carers as her condition progressed. The Orbis team were fantastic - patient, gentle, professional and kind, helping a
struggling widow keep her independence for as long as possible. The main office too were brilliant with communications and responded quickly to any changes in circumstances. I highly recommend them to anyone looking for care in the local area.
30 October 2025
Orbis have been providing us with care for 3 years now. And in all that time the quality has not wavered. I cannot fault them for the care they provide for my husband and the support they show to me. Even when new carers come on board they show the same level of professionalism , discretion and
kindness. Thank you Orbis.
20 October 2025
Orbis provided care for my father for around 4 months before he entered a care home. Before we started using Orbis we had had a poor experience with another care agency. The service provided by Orbis was very different. Firstly, the management team are great; friendly, professional, easy to get hold
of, and willing to try and accommodate all needs and preferences. The app they use is very good, allowing family members to log in and see a report in respect of each visit. We felt fully informed about every detail of Dad's care and any input we had was taken on board. The carers themselves were kind, cheerful, professional, mindful of Dads dignity and patient, even though at times caring for him could be challenging. I would not hesitate to recommend Orbis to anyone looking for care for their loved one.
10 September 2025
Orbis Care cared for my mother for about 12 months and I can not speak highly enough about the care that they provided for her. The carers were polite and very caring in the way they supported my mother, nothing was too much trouble at any stage. I will say that my mother was not the easiest person
to care for but the patience that the carers had with her was excellent. The carers respected my mother's home and were always clean with anything they used. As a family we were kept fully updated with what the carers had done and the health of my mother via the App, this was done in a timely manner.
We also had full support of the manager who was always on hand to deal with any problems that we had and give us the support we needed.
My mother never wanted to go into a care home and without the support of Orbis Care we could never have fulfilled that wish for her. She passed away in July and I know she was looked after in the best way possible. Thank you to all concerned at Orbis Care.
06 May 2025
From the first interaction with the operations manager at Orbis Care, I was very impressed! She was amazing, very understanding and listened to Mum and Dad's required needs to enable her to come up with a tailor-made plan for them both. The manager was so friendly and approachable and managed to
gain Mum and Dad's trust and support. The manager, the carers assigned to Mum and Dad, the office support team are all so professional and efficient. The carers are so kind and caring and an absolute credit to the company! I am so pleased and thankful to Orbis Care for providing such excellent care for my parents which has meant that I can now take some breaks to recharge when I am feeling overwhelmed. Thank you and well done to the magnificent team at Orbis Care.
07 March 2025
Thank you so much for everything you do for my father, he really enjoys your visits and you all so caring, respectful and friendly I so appreciate what you all do including management and office, nothing is too much trouble.
20 February 2025
Amazing company and carers, really helped my mum, thank you. The carers are friendly and kind, the support we received was outstanding.
I would recommend it to anyone looking for a care service.
Thanks again.
14 February 2025
After a few weeks of carers coming in to assist in the morning, Mum has felt an overall improvement in her physical and mental health. She looks forward to seeing the staff every morning and her companionship time on Tuesday afternoons is most enjoyable.
10 February 2025
When my elderly father was taken into hospital, I needed a care company at short notice to take care of my mother who was living at home with dementia. I contacted Orbis Care and they were great. They immediately attended and assessed Mum's needs. They provided a care assistant to stay with Mum
24/7, helping with meals, prompting with medication and household chores. All care was recorded on an app so I could monitor it remotely. All staff were polite and professional. I can't thank them enough for the help and support they provided until Dad was discharged from hospital. I would definitely recommend Orbis Care.
05 December 2024
Excellent experience through the care Mom has received, friendly professional service from lovely people, helpful, supportive and polite.
Highly recommended to anyone who needs help and support.
Mom is 94 with dementia.
05 December 2024
The service from Orbis Care has been outstanding and in a caring manner.
They covered when I had to go to hospital at short notice. The staff, I call them girls, are obliging and do anything you ask of them over and above the normal requirements.
If we have to pick one outstanding, it would have
to be one of the carers who always has a smile and makes light of a problem.
14 October 2024
The carers at Orbis are like angels. The patience, care and compassion they show her relentlessly day in and day out is truly amazing and very reassuring. My mum has gone from declining care to eagerly waiting for the Carer to arrive. As a family we would now be lost without them, we thank you all.
The office staff are also brilliant! Always there to answer any queries and very attentive. Would 100% recommend Orbis Care to anyone who needs help. Thank you, Orbis.
14 October 2024
In my early eighties, prior to a restricted lockdown, I had been extremely active despite progressive peripheral neuropathy and spinal problems.
Despite GP advice regarding care, I was reluctant to admit my quality of life had deteriorated. In March 2023 a daily care plan was instigated and I soon
realised how this improved my wellbeing. In particular, the interactions with the caring team proved to be most beneficial and mindful of my independence.
07 October 2024
Excellent, all the girls are kind and caring.
26 September 2024
Orbis Care have been looking after my mum and dad for many months. Sadly we lost Dad in April and the care and concern for us as a family and ensuring my mother was cared for who is disabled, was and continues to be so lovely. We cannot thank the carers supporting our mother enough! They are so
caring and my mum thinks they are wonderful and kind. The app where I can see when the carers have been is great as a reassurance to me. The carers tend to be the same for a few days until another changes but there's not too many changes and they do let Mum know if it's to be someone different next time. The lovely ladies are becoming part of our family support and we cannot thank them enough! We can contact the management team and they really ensure the carers are notified of any information. The effort the ladies go to to get to Mum is amazing! They cycle, they car share, they get through traffic, re-route when road closures are on, awful weather... they are absolute troopers!
26 September 2024
All the staff from Orbis Care treat us with genuine care and interest. The care is very consistent and they bring humour to the job too.
26 September 2024
My wife has been attended by Orbis carers four times a day since January 2023. Throughout this time the care has been of the highest standard. All the carers genuinely care and are interested in their work and will do all that is asked of them. We have never had any misgivings, their care has been
very beneficial to my wife's wellbeing.
26 September 2024
We are very pleased with the care my husband receives from Orbis Care. The carers are all kind, caring and efficient. We like knowing who is coming and what time. They never let us down and every one of them is welcome. We get to know them and they become friends. What more could you ask? An
excellent company and staff.
26 September 2024
The service given is perfect in all ways, with cheerful staff. Cannot be faulted.
18 September 2024
My Mother has received Orbis carers four times a day for over six months and their service has been excellent. Previously she had been assigned two other agencies and their level of care paled by comparison. I would not hesitate to recommend Orbis to anyone who has a choice in home care agencies.
Latest Reviews for Orbis Care
30 January 2026
Orbis provided astonishingly good care for my mother for more than six months, initially with twice-daily visits to assist with meals and medication, and latterly with live-in carers as her condition progressed. The Orbis team were fantastic - patient, gentle, professional and kind, helping a
struggling widow keep her independence for as long as possible. The main office too were brilliant with communications and responded quickly to any changes in circumstances. I highly recommend them to anyone looking for care in the local area.
30 October 2025
Orbis have been providing us with care for 3 years now. And in all that time the quality has not wavered. I cannot fault them for the care they provide for my husband and the support they show to me. Even when new carers come on board they show the same level of professionalism , discretion and
kindness. Thank you Orbis.
20 October 2025
Orbis provided care for my father for around 4 months before he entered a care home. Before we started using Orbis we had had a poor experience with another care agency. The service provided by Orbis was very different. Firstly, the management team are great; friendly, professional, easy to get hold
of, and willing to try and accommodate all needs and preferences. The app they use is very good, allowing family members to log in and see a report in respect of each visit. We felt fully informed about every detail of Dad's care and any input we had was taken on board. The carers themselves were kind, cheerful, professional, mindful of Dads dignity and patient, even though at times caring for him could be challenging. I would not hesitate to recommend Orbis to anyone looking for care for their loved one.
10 September 2025
Orbis Care cared for my mother for about 12 months and I can not speak highly enough about the care that they provided for her. The carers were polite and very caring in the way they supported my mother, nothing was too much trouble at any stage. I will say that my mother was not the easiest person
to care for but the patience that the carers had with her was excellent. The carers respected my mother's home and were always clean with anything they used. As a family we were kept fully updated with what the carers had done and the health of my mother via the App, this was done in a timely manner.
We also had full support of the manager who was always on hand to deal with any problems that we had and give us the support we needed.
My mother never wanted to go into a care home and without the support of Orbis Care we could never have fulfilled that wish for her. She passed away in July and I know she was looked after in the best way possible. Thank you to all concerned at Orbis Care.
06 May 2025
From the first interaction with the operations manager at Orbis Care, I was very impressed! She was amazing, very understanding and listened to Mum and Dad's required needs to enable her to come up with a tailor-made plan for them both. The manager was so friendly and approachable and managed to
gain Mum and Dad's trust and support. The manager, the carers assigned to Mum and Dad, the office support team are all so professional and efficient. The carers are so kind and caring and an absolute credit to the company! I am so pleased and thankful to Orbis Care for providing such excellent care for my parents which has meant that I can now take some breaks to recharge when I am feeling overwhelmed. Thank you and well done to the magnificent team at Orbis Care.
07 March 2025
Thank you so much for everything you do for my father, he really enjoys your visits and you all so caring, respectful and friendly I so appreciate what you all do including management and office, nothing is too much trouble.
20 February 2025
Amazing company and carers, really helped my mum, thank you. The carers are friendly and kind, the support we received was outstanding.
I would recommend it to anyone looking for a care service.
Thanks again.
14 February 2025
After a few weeks of carers coming in to assist in the morning, Mum has felt an overall improvement in her physical and mental health. She looks forward to seeing the staff every morning and her companionship time on Tuesday afternoons is most enjoyable.
10 February 2025
When my elderly father was taken into hospital, I needed a care company at short notice to take care of my mother who was living at home with dementia. I contacted Orbis Care and they were great. They immediately attended and assessed Mum's needs. They provided a care assistant to stay with Mum
24/7, helping with meals, prompting with medication and household chores. All care was recorded on an app so I could monitor it remotely. All staff were polite and professional. I can't thank them enough for the help and support they provided until Dad was discharged from hospital. I would definitely recommend Orbis Care.
05 December 2024
Excellent experience through the care Mom has received, friendly professional service from lovely people, helpful, supportive and polite.
Highly recommended to anyone who needs help and support.
Mom is 94 with dementia.
05 December 2024
The service from Orbis Care has been outstanding and in a caring manner.
They covered when I had to go to hospital at short notice. The staff, I call them girls, are obliging and do anything you ask of them over and above the normal requirements.
If we have to pick one outstanding, it would have
to be one of the carers who always has a smile and makes light of a problem.
14 October 2024
The carers at Orbis are like angels. The patience, care and compassion they show her relentlessly day in and day out is truly amazing and very reassuring. My mum has gone from declining care to eagerly waiting for the Carer to arrive. As a family we would now be lost without them, we thank you all.
The office staff are also brilliant! Always there to answer any queries and very attentive. Would 100% recommend Orbis Care to anyone who needs help. Thank you, Orbis.
14 October 2024
In my early eighties, prior to a restricted lockdown, I had been extremely active despite progressive peripheral neuropathy and spinal problems.
Despite GP advice regarding care, I was reluctant to admit my quality of life had deteriorated. In March 2023 a daily care plan was instigated and I soon
realised how this improved my wellbeing. In particular, the interactions with the caring team proved to be most beneficial and mindful of my independence.
07 October 2024
Excellent, all the girls are kind and caring.
26 September 2024
Orbis Care have been looking after my mum and dad for many months. Sadly we lost Dad in April and the care and concern for us as a family and ensuring my mother was cared for who is disabled, was and continues to be so lovely. We cannot thank the carers supporting our mother enough! They are so
caring and my mum thinks they are wonderful and kind. The app where I can see when the carers have been is great as a reassurance to me. The carers tend to be the same for a few days until another changes but there's not too many changes and they do let Mum know if it's to be someone different next time. The lovely ladies are becoming part of our family support and we cannot thank them enough! We can contact the management team and they really ensure the carers are notified of any information. The effort the ladies go to to get to Mum is amazing! They cycle, they car share, they get through traffic, re-route when road closures are on, awful weather... they are absolute troopers!
26 September 2024
All the staff from Orbis Care treat us with genuine care and interest. The care is very consistent and they bring humour to the job too.
26 September 2024
My wife has been attended by Orbis carers four times a day since January 2023. Throughout this time the care has been of the highest standard. All the carers genuinely care and are interested in their work and will do all that is asked of them. We have never had any misgivings, their care has been
very beneficial to my wife's wellbeing.
26 September 2024
We are very pleased with the care my husband receives from Orbis Care. The carers are all kind, caring and efficient. We like knowing who is coming and what time. They never let us down and every one of them is welcome. We get to know them and they become friends. What more could you ask? An
excellent company and staff.
26 September 2024
The service given is perfect in all ways, with cheerful staff. Cannot be faulted.
18 September 2024
My Mother has received Orbis carers four times a day for over six months and their service has been excellent. Previously she had been assigned two other agencies and their level of care paled by comparison. I would not hesitate to recommend Orbis to anyone who has a choice in home care agencies.