Finding the right care for someone you love is never a small decision. Orbis Care has supported families across Henley-in-Arden and the surrounding towns and villages in Warwickshire since 2021, helping people stay safe, comfortable, and independent in their own homes.
Orbis Care provides personal care, support with daily living, and specialist care for people living with dementia, mental health conditions and physical disabilities. Care plans are built around the individual,...
Finding the right care for someone you love is never a small decision. Orbis Care has supported families across Henley-in-Arden and the surrounding towns and villages in Warwickshire since 2021, helping people stay safe, comfortable, and independent in their own homes.
Orbis Care provides personal care, support with daily living, and specialist care for people living with dementia, mental health conditions and physical disabilities. Care plans are built around the individual, not a standard package, and wherever possible the same familiar carers visit so relationships can build over time.
Orbis Care knows that handing over care for someone you love takes trust. Families stay involved every step of the way, with regular updates and honest conversations about what's working and what needs to change. Every team member is DBS checked and thoroughly trained before visiting a client's home, and support is designed around dignity and choice, not a fixed routine.
Behind every visit is a team that takes training seriously. Carers build their skills continuously, including specialist learning like dementia simulation training, because good care depends on confident, well-supported staff. That commitment earned Orbis Care a Highly Commended award for Learning & Development at the Stars of Social Care 2026, and the UK Enterprise Awards 2026 Award for Excellence in Compassionate Care for the West Midlands.
Orbis Care is ISO 9001 certified and a trusted, contracted care provider for Warwickshire County Council. This relationship reflects the standard it holds itself to every day, not just on paper.
If you're looking for a care provider you can trust with someone who matters to you, get in touch. The Orbis Care team is glad to talk through what support could look like for your family.
Care Provided by Orbis Care
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £33
Weekly Live-in Care
From £1,645
Contact Orbis Care to get a personalised quote:
Please get in touch for pricing relating to overnight and live in care services.
The price(s) shown are provided by the agency. Contact Orbis Care for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Orbis CareUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 7:00 PM)An initial home care assessment is a crucial step in determining the support you need to maintain your independence. A member of the team will visit your home to evaluate your daily living activities and identify any assistance you might require. Covering help with personal care, adapting your home environment, or support managing medication. We create a tailored care plan that respects your preferences and cultural background, ensuring you receive the support that's right for you.
Video Call Consultation of Orbis CareUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 8:00 PM)A short video call done over Teams to discuss your care needs can be an efficient way to discuss personal care requirements. This method allows for a direct and personal conversation. It's a chance to ask questions, clarify details, and ensure that all care needs are fully understood and will be met.
Review from L E (Client / Service User) published on 3 August 2026 Date of experience: July 2026•Submitted via Postal Review Card•
Overall Experience
The care I receive is excellent always happy and helpfull, if I need extra they are always there to help. I will give them 100% review.
The care I receive is excellent always happy and helpfull, if I need extra they are always there to help. I will give them 100% review.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you are happy with the care you receive and that our team is always there to help when you need extra support.
Your feedback means so much to us and to our carers, who work hard to provide compassionate,...
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you are happy with the care you receive and that our team is always there to help when you need extra support.
Your feedback means so much to us and to our carers, who work hard to provide compassionate, person-centred care every day. Thank you for your 100% review and for allowing us to be part of your journey.
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Review from J W (Client / Service User) published on 27 July 2026 Date of experience: July 2026•Submitted via Postal Review Card•
Overall Experience
All of the carers are very kind and considerate. They alays as how I am feeling.
All of the carers are very kind and considerate. They alays as how I am feeling.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you for your kind review. We're delighted to hear that our carers are always kind, considerate, and take the time to check how you're feeling. Building caring and meaningful relationships with the people we support is so important to us. Thank you for your feedback
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Review from S C (Wife of Client) published on 23 June 2026 Date of experience: May 2026•Submitted via Website•
Overall Experience
Orbis Care deserves to be a finalist in The National Stars of Social Care Awards. We have used other agencies but we have been lucky enough to have Orbis Care for over 3 years now and would not swap for anyone else. The Care is professional, kind, discrete and cheerful. We thoroughly recommend...
Orbis Care deserves to be a finalist in The National Stars of Social Care Awards. We have used other agencies but we have been lucky enough to have Orbis Care for over 3 years now and would not swap for anyone else. The Care is professional, kind, discrete and cheerful. We thoroughly recommend Orbis.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your incredibly kind words and continued trust in Orbis Care. It truly means a great deal to us to have supported you over the past three years, and were honoured to be part of your journey.
Your recognition of our teams professionalism, kindness, discretion, and positivity...
Thank you so much for your incredibly kind words and continued trust in Orbis Care. It truly means a great deal to us to have supported you over the past three years, and were honoured to be part of your journey.
Your recognition of our teams professionalism, kindness, discretion, and positivity reflects exactly the values we strive to uphold every day. I will be sure to share your feedback with the whole team, as it will mean a lot to them.
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Review from A H (Client / Service User) published on 30 March 2026 Date of experience: March 2026•Submitted via Postal Review Card•
Overall Experience
My experience has always been very good with care I received. Carers helpful bright and cheerful and good on time.
My experience has always been very good with care I received. Carers helpful bright and cheerful and good on time.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you very much for sharing your experience. Were delighted to hear that youve consistently received very good care and that our carers have been helpful, bright, cheerful, and punctual. Your feedback means a great deal to our team and reinforces the importance of the standards we strive to deliver every day. Thank you for choosing us and for taking the time to leave such a kind review.
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Review from K L (Son of Client) published on 30 March 2026 Date of experience: March 2026•Submitted via Postal Review Card•
Overall Experience
Outstanding care for our father.
Outstanding care for our father.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words. We're truly honoured to support your father and your family, and it means a great deal to know that you felt the care provided was outstanding. Our team is passionate about treating every person with dignity, compassion, and respect, just as we would our own loved ones. Thank you for taking the time to share your experience.
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Review from Michael B (Husband of Client) published on 2 March 2026 Date of experience: February 2026•Submitted via Postal Review Card•
Overall Experience
My wife Wendy is the person that Orbis Care provide the care for. Wendy's condition has robbed her ability to write. All the staff that have visited and that we have spoken to via phone have been kind, polite and courteous. The carers have been brilliant, punctual, skilled and always with a smile.
My wife Wendy is the person that Orbis Care provide the care for. Wendy's condition has robbed her ability to write. All the staff that have visited and that we have spoken to via phone have been kind, polite and courteous. The carers have been brilliant, punctual, skilled and always with a smile.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for taking the time to share your experience. We're truly grateful for your kind words about our team. It means a great deal to know that Wendy feels supported and that our carers have made a positive difference for both of you.
We're proud to hear that the staff have been...
Thank you so much for taking the time to share your experience. We're truly grateful for your kind words about our team. It means a great deal to know that Wendy feels supported and that our carers have made a positive difference for both of you.
We're proud to hear that the staff have been punctual, skilled, and compassionate during their visits and calls. Delivering care with dignity, respect, and a smile is exactly what we strive for every day.
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Review from Nick H (Son of Client) published on 30 January 2026 Date of experience: December 2025•Submitted via Website•
Overall Experience
Orbis provided astonishingly good care for my mother for more than six months, initially with twice-daily visits to assist with meals and medication, and latterly with live-in carers as her condition progressed. The Orbis team were fantastic - patient, gentle, professional and kind, helping a...
Orbis provided astonishingly good care for my mother for more than six months, initially with twice-daily visits to assist with meals and medication, and latterly with live-in carers as her condition progressed. The Orbis team were fantastic - patient, gentle, professional and kind, helping a struggling widow keep her independence for as long as possible. The main office too were brilliant with communications and responded quickly to any changes in circumstances. I highly recommend them to anyone looking for care in the local area.
↩Reply from Rajwant Gill, Managing Director at Orbis Care
Thank you so much for taking the time to share such a heartfelt review. It was our privilege to support your mother over the past six months, and we're truly touched to hear how much the team's care meant to you and your family.
We strive to provide compassionate, respectful and reliable support,...
Thank you so much for taking the time to share such a heartfelt review. It was our privilege to support your mother over the past six months, and we're truly touched to hear how much the team's care meant to you and your family. We strive to provide compassionate, respectful and reliable support, and knowing that our carers helped your mother maintain her independence for as long as possible means a great deal to us. I'm also pleased that our office team were able to respond quickly whenever circumstances changed - clear, prompt communication is something we work very hard to uphold.
Your recommendation is genuinely appreciated.
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Review from Lisa H (Daughter of Client) published on 20 October 2025 Date of experience: September 2025•Submitted via Website•
Overall Experience
Orbis provided care for my father for around 4 months before he entered a care home. Before we started using Orbis we had had a poor experience with another care agency. The service provided by Orbis was very different. Firstly, the management team are great; friendly, professional, easy to get...
Orbis provided care for my father for around 4 months before he entered a care home. Before we started using Orbis we had had a poor experience with another care agency. The service provided by Orbis was very different. Firstly, the management team are great; friendly, professional, easy to get hold of, and willing to try and accommodate all needs and preferences. The app they use is very good, allowing family members to log in and see a report in respect of each visit. We felt fully informed about every detail of Dad's care and any input we had was taken on board. The carers themselves were kind, cheerful, professional, mindful of Dads dignity and patient, even though at times caring for him could be challenging. I would not hesitate to recommend Orbis to anyone looking for care for their loved one.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind and thoughtful review. We're truly honoured to have supported your father during such an important time, and we're delighted to hear that your experience with us was a positive one.
It means a great deal to know that our management team and carers were able to...
Thank you so much for your kind and thoughtful review. We're truly honoured to have supported your father during such an important time, and we're delighted to hear that your experience with us was a positive one.
It means a great deal to know that our management team and carers were able to provide the professionalism, compassion, and responsiveness you were looking for. We're especially pleased that our app helped keep you informed and involved in your father's care - transparency and collaboration with families are central to our approach.
Your words about our carers being kind, cheerful, and respectful of your father's dignity are deeply appreciated. We understand how challenging care can be at times, and we're proud of our team for rising to meet those moments with patience and empathy.
Thank you again for your recommendation - it's the highest compliment we could receive.
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Review from Steve S (Son of Client) published on 10 September 2025 Date of experience: July 2025•Submitted via Website•
Overall Experience
Orbis Care cared for my mother for about 12 months and I can not speak highly enough about the care that they provided for her. The carers were polite and very caring in the way they supported my mother, nothing was too much trouble at any stage. I will say that my mother was not the easiest person...
Orbis Care cared for my mother for about 12 months and I can not speak highly enough about the care that they provided for her. The carers were polite and very caring in the way they supported my mother, nothing was too much trouble at any stage. I will say that my mother was not the easiest person to care for but the patience that the carers had with her was excellent. The carers respected my mother's home and were always clean with anything they used. As a family we were kept fully updated with what the carers had done and the health of my mother via the App, this was done in a timely manner. We also had full support of the manager who was always on hand to deal with any problems that we had and give us the support we needed.
My mother never wanted to go into a care home and without the support of Orbis Care we could never have fulfilled that wish for her. She passed away in July and I know she was looked after in the best way possible. Thank you to all concerned at Orbis Care.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words and for sharing your experience. It was truly an honour to support your mother over the past year, and we're so glad we could help her stay in the comfort of her own home, just as she wished. We're also grateful that you felt supported and informed throughout....
Thank you so much for your kind words and for sharing your experience. It was truly an honour to support your mother over the past year, and we're so glad we could help her stay in the comfort of her own home, just as she wished. We're also grateful that you felt supported and informed throughout. It means a lot to know that the app and our communication helped bring peace of mind to your family. Sending our heartfelt condolences to you all, and thank you again for trusting us with your mother's care.
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Review from Sukhi B (Daughter of Client) published on 6 May 2025 Date of experience: April 2025•Submitted via Postal Review Card•
Overall Experience
From the first interaction with the operations manager at Orbis Care, I was very impressed! She was amazing, very understanding and listened to Mum and Dad's required needs to enable her to come up with a tailor-made plan for them both. The manager was so friendly and approachable and managed to...
From the first interaction with the operations manager at Orbis Care, I was very impressed! She was amazing, very understanding and listened to Mum and Dad's required needs to enable her to come up with a tailor-made plan for them both. The manager was so friendly and approachable and managed to gain Mum and Dad's trust and support. The manager, the carers assigned to Mum and Dad, the office support team are all so professional and efficient. The carers are so kind and caring and an absolute credit to the company! I am so pleased and thankful to Orbis Care for providing such excellent care for my parents which has meant that I can now take some breaks to recharge when I am feeling overwhelmed. Thank you and well done to the magnificent team at Orbis Care.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your heartfelt feedback. We are truly delighted to hear about your positive experience with Orbis Care. Our team strives to be understanding and attentive to the unique needs of each family, and it is gratifying to hear that we were able to create a tailor-made plan for your...
Thank you so much for your heartfelt feedback. We are truly delighted to hear about your positive experience with Orbis Care. Our team strives to be understanding and attentive to the unique needs of each family, and it is gratifying to hear that we were able to create a tailor-made plan for your Mum and Dad.We are especially pleased that our Operations Manager was able to build trust and rapport with your parents, making them feel comfortable and supported. It is our goal to ensure that every member of our team, from the carers to the office support staff, upholds the highest standards of professionalism and efficiency. Your kind words about the carers being kind, caring, and a credit to the company mean a lot to us.Knowing that our care has allowed you to take some much-needed breaks and recharge is incredibly rewarding. We understand how important it is for caregivers to have time for themselves, and we are glad to have been able to provide that relief for you.
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Review from Lisa E (Daughter of Client) published on 7 March 2025 Submitted via Postal Review Card•
Overall Experience
Thank you so much for everything you do for my father, he really enjoys your visits and you all so caring, respectful and friendly I so appreciate what you all do including management and office, nothing is too much trouble.
Thank you so much for everything you do for my father, he really enjoys your visits and you all so caring, respectful and friendly I so appreciate what you all do including management and office, nothing is too much trouble.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words and appreciation. It means a lot to us to know that your father enjoys our visits and feels well cared for. We strive to be caring, respectful, and friendly in all our interactions, and it's wonderful to hear that our efforts are making a positive impact. We...
Thank you so much for your kind words and appreciation. It means a lot to us to know that your father enjoys our visits and feels well cared for. We strive to be caring, respectful, and friendly in all our interactions, and it's wonderful to hear that our efforts are making a positive impact. We also appreciate your recognition of the management and office team. We're always here to help and ensure that nothing is too much trouble. Thank you again for your support and trust.
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Review from Sarah M (Daughter of Client) published on 20 February 2025 Date of experience: January 2025•Submitted via Website•
Overall Experience
Amazing company and carers, really helped my mum, thank you. The carers are friendly and kind, the support we received was outstanding. I would recommend it to anyone looking for a care service.
Thanks again.
Amazing company and carers, really helped my mum, thank you. The carers are friendly and kind, the support we received was outstanding. I would recommend it to anyone looking for a care service.
Thanks again.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words! We're thrilled to hear that our carers were able to provide outstanding support for your mum. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Thanks again!
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Review from J Y (Daughter of Client) published on 14 February 2025 Date of experience: November 2024•Submitted via Postal Review Card•
Overall Experience
After a few weeks of carers coming in to assist in the morning, Mum has felt an overall improvement in her physical and mental health. She looks forward to seeing the staff every morning and her companionship time on Tuesday afternoons is most enjoyable.
After a few weeks of carers coming in to assist in the morning, Mum has felt an overall improvement in her physical and mental health. She looks forward to seeing the staff every morning and her companionship time on Tuesday afternoons is most enjoyable.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for sharing your positive experience with us! We're delighted to hear that your mum has felt an overall improvement in her physical and mental health since our carers started assisting her in the mornings. It's wonderful to know that she looks forward to seeing our staff every day...
Thank you so much for sharing your positive experience with us! We're delighted to hear that your mum has felt an overall improvement in her physical and mental health since our carers started assisting her in the mornings. It's wonderful to know that she looks forward to seeing our staff every day and enjoys her companionship time on Tuesday afternoons. Your feedback means a lot to us, and we are committed to continuing to provide the best care and support for your mum.
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Review from Andy M (Son of Client) published on 10 February 2025 Date of experience: December 2024•Submitted via Website•
Overall Experience
When my elderly father was taken into hospital, I needed a care company at short notice to take care of my mother who was living at home with dementia. I contacted Orbis Care and they were great. They immediately attended and assessed Mum's needs. They provided a care assistant to stay with Mum...
When my elderly father was taken into hospital, I needed a care company at short notice to take care of my mother who was living at home with dementia. I contacted Orbis Care and they were great. They immediately attended and assessed Mum's needs. They provided a care assistant to stay with Mum 24/7, helping with meals, prompting with medication and household chores. All care was recorded on an app so I could monitor it remotely. All staff were polite and professional. I can't thank them enough for the help and support they provided until Dad was discharged from hospital. I would definitely recommend Orbis Care.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind feedback. We are delighted to hear that you had a positive experience with us during such a challenging time. It was our pleasure to provide the necessary support for your mother while your father was in hospital. We are glad that our team could promptly assess your...
Thank you so much for your kind feedback. We are delighted to hear that you had a positive experience with us during such a challenging time. It was our pleasure to provide the necessary support for your mother while your father was in hospital. We are glad that our team could promptly assess your mother's needs and offer 24/7 care, ensuring her comfort and safety. It's wonderful to know that the use of our app allowed you to monitor her care remotely, providing you with peace of mind. Your recognition of our staff's professionalism and politeness means a lot to us. We strive to maintain high standards of care and support, and your recommendation is greatly appreciated.
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Review from A S (Daughter of Client) published on 5 December 2024 Date of experience: November 2024•Submitted via Website•
Overall Experience
Excellent experience through the care Mom has received, friendly professional service from lovely people, helpful, supportive and polite. Highly recommended to anyone who needs help and support.
Mom is 94 with dementia.
Excellent experience through the care Mom has received, friendly professional service from lovely people, helpful, supportive and polite. Highly recommended to anyone who needs help and support.
Mom is 94 with dementia.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words! We're delighted to hear that your mom is receiving the care and support she deserves. Our team strives to provide friendly, professional, and compassionate service, and it's wonderful to know that we're making a positive impact. Your recommendation means a lot...
Thank you so much for your kind words! We're delighted to hear that your mom is receiving the care and support she deserves. Our team strives to provide friendly, professional, and compassionate service, and it's wonderful to know that we're making a positive impact. Your recommendation means a lot to us. If there's anything more we can do to support you and your mom, please don't hesitate to let us know.
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Review from P B (Husband of Client) published on 5 December 2024 Date of experience: October 2024•Submitted via Postal Review Card•
Overall Experience
The service from Orbis Care has been outstanding and in a caring manner. They covered when I had to go to hospital at short notice. The staff, I call them girls, are obliging and do anything you ask of them over and above the normal requirements.
If we have to pick one outstanding, it would have...
The service from Orbis Care has been outstanding and in a caring manner. They covered when I had to go to hospital at short notice. The staff, I call them girls, are obliging and do anything you ask of them over and above the normal requirements.
If we have to pick one outstanding, it would have to be one of the carers who always has a smile and makes light of a problem.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with Orbis Care. It's great to know that our team was able to step in when you needed to go to the hospital on short notice and that they continue to go above and beyond in their care....
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with Orbis Care. It's great to know that our team was able to step in when you needed to go to the hospital on short notice and that they continue to go above and beyond in their care. We're especially pleased to hear about the carer who always brings a smile and lightens any situation. Your kind words mean a lot to us, and we'll be sure to share them with the entire team.
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Review from Sarah B (Daughter of Client) published on 14 October 2024 Date of experience: September 2024•Submitted via Website•
Overall Experience
The carers at Orbis are like angels. The patience, care and compassion they show her relentlessly day in and day out is truly amazing and very reassuring. My mum has gone from declining care to eagerly waiting for the Carer to arrive. As a family we would now be lost without them, we thank you all....
The carers at Orbis are like angels. The patience, care and compassion they show her relentlessly day in and day out is truly amazing and very reassuring. My mum has gone from declining care to eagerly waiting for the Carer to arrive. As a family we would now be lost without them, we thank you all. The office staff are also brilliant! Always there to answer any queries and very attentive. Would 100% recommend Orbis Care to anyone who needs help. Thank you, Orbis.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your lovely feedback! We're really touched by your kind words. It's fantastic to hear that our carers have made such a positive difference in your mum's life. Knowing that she looks forward to their visits is incredibly rewarding for us. We're also glad that our office staff...
Thank you so much for your lovely feedback! We're really touched by your kind words. It's fantastic to hear that our carers have made such a positive difference in your mum's life. Knowing that she looks forward to their visits is incredibly rewarding for us. We're also glad that our office staff have been helpful and attentive. Your recommendation means a lot to us, and we truly appreciate your support.
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Review from P J (Client / Service User) published on 14 October 2024 Date of experience: September 2024•Submitted via Postal Review Card•
Overall Experience
In my early eighties, prior to a restricted lockdown, I had been extremely active despite progressive peripheral neuropathy and spinal problems.
Despite GP advice regarding care, I was reluctant to admit my quality of life had deteriorated. In March 2023 a daily care plan was instigated and I soon...
In my early eighties, prior to a restricted lockdown, I had been extremely active despite progressive peripheral neuropathy and spinal problems.
Despite GP advice regarding care, I was reluctant to admit my quality of life had deteriorated. In March 2023 a daily care plan was instigated and I soon realised how this improved my wellbeing. In particular, the interactions with the caring team proved to be most beneficial and mindful of my independence.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you for sharing your feedback. It's heartening to hear that the daily care plan has had such a positive impact on your wellbeing. Your experience highlights the importance of personalised care and the significant role that a dedicated caring team can play in maintaining independence and...
Thank you for sharing your feedback. It's heartening to hear that the daily care plan has had such a positive impact on your wellbeing. Your experience highlights the importance of personalised care and the significant role that a dedicated caring team can play in maintaining independence and improving quality of life. We're glad to know that the interactions with our team have been beneficial for you. Your insights are invaluable and will help us continue to provide the best possible care. Thank you once again for your kind words.
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Review from Janette P (Client / Service User) published on 7 October 2024 Date of experience: October 2024•Submitted via Postal Review Card•
Overall Experience
Excellent, all the girls are kind and caring.
Excellent, all the girls are kind and caring.
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our team kind and caring. Your words mean a lot to us and motivate us to continue providing the best care possible.
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Review from C H (Daughter of Client) published on 26 September 2024 Date of experience: September 2024•Submitted via Website•
Overall Experience
Orbis Care have been looking after my mum and dad for many months. Sadly we lost Dad in April and the care and concern for us as a family and ensuring my mother was cared for who is disabled, was and continues to be so lovely. We cannot thank the carers supporting our mother enough! They are so...
Orbis Care have been looking after my mum and dad for many months. Sadly we lost Dad in April and the care and concern for us as a family and ensuring my mother was cared for who is disabled, was and continues to be so lovely. We cannot thank the carers supporting our mother enough! They are so caring and my mum thinks they are wonderful and kind. The app where I can see when the carers have been is great as a reassurance to me. The carers tend to be the same for a few days until another changes but there's not too many changes and they do let Mum know if it's to be someone different next time. The lovely ladies are becoming part of our family support and we cannot thank them enough! We can contact the management team and they really ensure the carers are notified of any information. The effort the ladies go to to get to Mum is amazing! They cycle, they car share, they get through traffic, re-route when road closures are on, awful weather... they are absolute troopers!
↩Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for sharing your heartfelt feedback with us. It is wonderful to know that our carers have made a positive impact on your mother's life and that she finds them to be wonderful and kind. We are also pleased that the app provides you with reassurance and that the consistency of our...
Thank you so much for sharing your heartfelt feedback with us. It is wonderful to know that our carers have made a positive impact on your mother's life and that she finds them to be wonderful and kind. We are also pleased that the app provides you with reassurance and that the consistency of our carers has been beneficial for your mother. We are incredibly proud of our team and their dedication to providing exceptional care, no matter the circumstances. Your kind words about their efforts and commitment mean a lot to us, and we will be sure to share your appreciation with them. Thank you once again for your kind feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2023
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (6)
News
10 Sep 2026
We're proud to share that Raj has been shortlisted as a finalist in the WMCA Care Awards 2026, in the Excellence in Care Award: Director/Owner category. The category recognises directors...
10 Sep 2026
Big news from Orbis Care! We're proud to announce we have been selected as FINALIST's in three categories at the Great British Care Awards, West Midlands region: ??Workforce Development Award...
10 Sep 2026
Big news from Orbis Care! We're proud to announce we have been selected as FINALIST's in three categories at the Great British Care Awards, West Midlands region: ??Workforce Development Award...
There are no accreditations posted yet for Orbis Care.
Meet the Team (5)
Raj GillJob Title CEO & Registered Care ManagerJoined 2021
Raj co-founded Orbis Care and is our Registered Manager. She has worked in home care for around ten years. She started in care coordination before...
Raj co-founded Orbis Care and is our Registered Manager. She has worked in home care for around ten years. She started in care coordination before setting up Orbis. She leads the care team day-to-day, oversees every care package, and is usually the first person families speak to when they get in touch. Raj holds a Level 5 Diploma in Leadership for Health and Social Care and a specialist qualification in the Mental Capacity Act and Deprivation of Liberty Safeguards. She runs much of our staff training herself, and that training was Highly Commended at the Stars of Social Care 2026. In 2026, Raj was also a finalist in the West Midlands Care Association Excellence in Care Awards (Director or Owner), the Social Care Leadership Awards (Executive Home Care Leader) and the Great British Care Awards West Midlands (Workforce Development and The Three Rs).
Prabh GillJob Title DirectorJoined 2021
Prabh co-founded Orbis Care with Raj and looks after the business side. That covers finance, payroll, HR, recruitment and the systems our team relies...
Prabh co-founded Orbis Care with Raj and looks after the business side. That covers finance, payroll, HR, recruitment and the systems our team relies on. You’re less likely to meet him on a visit, but his work is why carers are paid on time, rotas run smoothly and the office has what it needs to support clients well. Prabh and Raj have run the Birmingham Half Marathon and taken part in Trek 26 together, raising money for Alzheimer’s Society.
Terri SalmonJob Title Operations ManagerJoined 2024
Terri keeps the day-to-day running of care on track, from staffing and carer support to making sure every visit is covered. If a carer is off sick or...
Terri keeps the day-to-day running of care on track, from staffing and carer support to making sure every visit is covered. If a carer is off sick or a client’s needs change, she sorts out the cover and makes sure the right people know. Like the rest of the office team, she gives some of her own time each month to get out with clients. One client had become less steady on her feet and missed her daily walk, so Terri walked it with her. Neighbours came out to say hello, and they finished with coffee and cake. Another client hadn’t felt safe in her shower, so Terri took her to a mobility shop in Henley-in-Arden to find a stool that fitted.
Manpreet KaurJob Title Care Co-OrdinatorJoined 2023
Manpreet plans visit times and matches carers to clients. She looks at more than who is free. Manpreet considers each person’s routine, preferences...
Manpreet plans visit times and matches carers to clients. She looks at more than who is free. Manpreet considers each person’s routine, preferences and needs so that clients see familiar faces and visits fit around their day. If anything about your rota changes, she is usually the one who lets you know. She is also a good first contact if you need to move a visit or have a question about who is coming.
Tonii FeltonJob Title Office AdministratorJoined 2026
Tonii looks after the office, from answering calls to handling paperwork, and makes sure your message reaches the right person quickly. For many...
Tonii looks after the office, from answering calls to handling paperwork, and makes sure your message reaches the right person quickly. For many families, she is the first friendly voice when they ring us. Behind the scenes, she keeps records up to date so the rest of the team has the information they need to support each client well.
Frequently Asked Questions about Orbis Care
How much does Orbis Care cost?
The agency lists fees from £33 for hourly visiting care and from £1,645 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Orbis Care employ?
Orbis Care employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Orbis Care to verify any information. View our terms and conditions. Orbis Care has an Enhanced Service -what an Enhanced Service includes.
