Orbis Care

Forward House, 17 High Street, Henley-in-Arden B95 5AA
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9.9 21 Reviews
  • Orbis Care, Henley-in-Arden
Orbis Care is a dedicated provider of high-quality home care services for the elderly, located in Henley-in-Arden, Warwickshire. Established in 2021, Orbis Care offers personalised support tailored to the unique needs of each individual, ensuring they can enjoy the comfort and familiarity of their own homes while receiving the care they need. Orbis Care is known for its compassionate approach to care, focusing on enhancing the quality of life for its clients. Services range from personal care and assistance with daily living activities to more specialised support for those with dementia, mental health conditions, and physical disabilities. Orbis Care is committed to upholding the highest standards of care, as evidenced by their detailed oversight and the continuous training of their dedicated staff. With a vision to provide effective, responsive, and well-led services, Orbis Care strives to be a trusted name in homecare, making a positive impact in the community and the lives of those they serve.
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Care Provided by Orbis Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27
  • Weekly Live-in Care Fees: from £1540

Please get in touch for pricing relating to overnight and live in care services.

These prices are only a guideline, please contact Orbis Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Orbis Care Ltd

Person in Charge

  • Rajwant Gill (Manager)

Orbis Care Reviews (21)

9.9

Orbis Care has a Review Score of 9.9 (9.890) out of 10, based on 20 reviews in the last 2 years.
Over all time Orbis Care has 21 reviews.

Overall Experience
  • 18
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Date Published
  • 21
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  • 20
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Reviewer Connection to Orbis Care
  • 9
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Total of 21, showing 1-20
Review from Susan C (Wife of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orbis have been providing us with care for 3 years now. And in all that time the quality has not wavered. I cannot fault them for the care they provide for my husband and the support they show to me. Even when new carers come on board they show the same level of professionalism , discretion and kindness.
Thank you Orbis.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words and continued trust over the past three years. We're truly honoured to support both you and your husband, and it's heartening to hear that our team's care and…read more
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Review from Lisa H (Daughter of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orbis provided care for my father for around 4 months before he entered a care home. Before we started using Orbis we had had a poor experience with another care agency. The service provided by Orbis was very different. Firstly, the management team are great; friendly, professional, easy to get hold
of, and willing to try and accommodate all needs and preferences. The app they use is very good, allowing family members to log in and see a report in respect of each visit. We felt fully informed about every detail of Dad's care and any input we had was taken on board. The carers themselves were kind, cheerful, professional, mindful of Dads dignity and patient, even though at times caring for him could be challenging. I would not hesitate to recommend Orbis to anyone looking for care for their loved one.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind and thoughtful review. We're truly honoured to have supported your father during such an important time, and we're delighted to hear that your experience with us was a…read more
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Review from Steve S (Son of Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orbis Care cared for my mother for about 12 months and I can not speak highly enough about the care that they provided for her. The carers were polite and very caring in the way they supported my mother, nothing was too much trouble at any stage. I will say that my mother was not the easiest person
to care for but the patience that the carers had with her was excellent. The carers respected my mother's home and were always clean with anything they used. As a family we were kept fully updated with what the carers had done and the health of my mother via the App, this was done in a timely manner.
We also had full support of the manager who was always on hand to deal with any problems that we had and give us the support we needed.
My mother never wanted to go into a care home and without the support of Orbis Care we could never have fulfilled that wish for her. She passed away in July and I know she was looked after in the best way possible. Thank you to all concerned at Orbis Care.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words and for sharing your experience. It was truly an honour to support your mother over the past year, and we're so glad we could help her stay in the comfort of her…read more
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Review from Sukhi B (Daughter of Client) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first interaction with the operations manager at Orbis Care, I was very impressed! She was amazing, very understanding and listened to Mum and Dad's required needs to enable her to come up with a tailor-made plan for them both. The manager was so friendly and approachable and managed to gain
Mum and Dad's trust and support. The manager, the carers assigned to Mum and Dad, the office support team are all so professional and efficient. The carers are so kind and caring and an absolute credit to the company! I am so pleased and thankful to Orbis Care for providing such excellent care for my parents which has meant that I can now take some breaks to recharge when I am feeling overwhelmed. Thank you and well done to the magnificent team at Orbis Care.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your heartfelt feedback. We are truly delighted to hear about your positive experience with Orbis Care. Our team strives to be understanding and attentive to the unique needs of…read more
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Review from Lisa E (Daughter of Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for everything you do for my father, he really enjoys your visits and you all so caring, respectful and friendly I so appreciate what you all do including management and office, nothing is too much trouble.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words and appreciation. It means a lot to us to know that your father enjoys our visits and feels well cared for. We strive to be caring, respectful, and friendly in…read more
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Review from Sarah M (Daughter of Client) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing company and carers, really helped my mum, thank you. The carers are friendly and kind, the support we received was outstanding.
I would recommend it to anyone looking for a care service.
Thanks again.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words! We're thrilled to hear that our carers were able to provide outstanding support for your mum. Your recommendation means a lot to us. If you ever need anything…read more
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Review from J Y (Daughter of Client) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a few weeks of carers coming in to assist in the morning, Mum has felt an overall improvement in her physical and mental health. She looks forward to seeing the staff every morning and her companionship time on Tuesday afternoons is most enjoyable.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for sharing your positive experience with us! We're delighted to hear that your mum has felt an overall improvement in her physical and mental health since our carers started…read more
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Review from Andy M (Son of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my elderly father was taken into hospital, I needed a care company at short notice to take care of my mother who was living at home with dementia. I contacted Orbis Care and they were great. They immediately attended and assessed Mum's needs. They provided a care assistant to stay with Mum 24/7,
helping with meals, prompting with medication and household chores. All care was recorded on an app so I could monitor it remotely. All staff were polite and professional. I can't thank them enough for the help and support they provided until Dad was discharged from hospital. I would definitely recommend Orbis Care.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind feedback. We are delighted to hear that you had a positive experience with us during such a challenging time. It was our pleasure to provide the necessary support for…read more
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Review from A S (Daughter of Client) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent experience through the care Mom has received, friendly professional service from lovely people, helpful, supportive and polite.
Highly recommended to anyone who needs help and support.
Mom is 94 with dementia.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words! We're delighted to hear that your mom is receiving the care and support she deserves. Our team strives to provide friendly, professional, and compassionate…read more
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Review from P B (Husband of Client) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service from Orbis Care has been outstanding and in a caring manner.
They covered when I had to go to hospital at short notice. The staff, I call them girls, are obliging and do anything you ask of them over and above the normal requirements.
If we have to pick one outstanding, it would have to
be one of the carers who always has a smile and makes light of a problem.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with Orbis Care. It's great to know that our team was able to step in when you needed…read more
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Review from Sarah B (Daughter of Client) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers at Orbis are like angels. The patience, care and compassion they show her relentlessly day in and day out is truly amazing and very reassuring. My mum has gone from declining care to eagerly waiting for the Carer to arrive. As a family we would now be lost without them, we thank you all.
The office staff are also brilliant! Always there to answer any queries and very attentive. Would 100% recommend Orbis Care to anyone who needs help. Thank you, Orbis.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your lovely feedback! We're really touched by your kind words. It's fantastic to hear that our carers have made such a positive difference in your mum's life. Knowing that she…read more
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Review from P J (Client) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my early eighties, prior to a restricted lockdown, I had been extremely active despite progressive peripheral neuropathy and spinal problems.
Despite GP advice regarding care, I was reluctant to admit my quality of life had deteriorated. In March 2023 a daily care plan was instigated and I soon
realised how this improved my wellbeing. In particular, the interactions with the caring team proved to be most beneficial and mindful of my independence.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you for sharing your feedback. It's heartening to hear that the daily care plan has had such a positive impact on your wellbeing. Your experience highlights the importance of personalised care…read more
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Review from Janette P (Client) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, all the girls are kind and caring.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our team kind and caring. Your words mean a lot to us and motivate us to continue providing the best care possible.
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Review from C H (Daughter of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orbis Care have been looking after my mum and dad for many months. Sadly we lost Dad in April and the care and concern for us as a family and ensuring my mother was cared for who is disabled, was and continues to be so lovely. We cannot thank the carers supporting our mother enough! They are so caring
and my mum thinks they are wonderful and kind. The app where I can see when the carers have been is great as a reassurance to me. The carers tend to be the same for a few days until another changes but there's not too many changes and they do let Mum know if it's to be someone different next time. The lovely ladies are becoming part of our family support and we cannot thank them enough! We can contact the management team and they really ensure the carers are notified of any information. The effort the ladies go to to get to Mum is amazing! They cycle, they car share, they get through traffic, re-route when road closures are on, awful weather... they are absolute troopers!
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for sharing your heartfelt feedback with us. It is wonderful to know that our carers have made a positive impact on your mother's life and that she finds them to be wonderful and…read more
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Review from R C (Client) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff from Orbis Care treat us with genuine care and interest. The care is very consistent and they bring humour to the job too.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind feedback! Consistency and a touch of humour are indeed important aspects of our service, and we are glad that you have experienced this. At Orbis Care, we are deeply…read more
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Review from C J (Husband of Client) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been attended by Orbis carers four times a day since January 2023. Throughout this time the care has been of the highest standard. All the carers genuinely care and are interested in their work and will do all that is asked of them. We have never had any misgivings, their care has been very
beneficial to my wife's wellbeing.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for taking the time to share your positive feedback regarding the care your wife has received from Orbis carers. We are delighted to hear that the care provided has been of the…read more
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Review from Christine B (Wife of Client) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care my husband receives from Orbis Care. The carers are all kind, caring and efficient. We like knowing who is coming and what time. They never let us down and every one of them is welcome. We get to know them and they become friends. What more could you ask? An excellent
company and staff.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your wonderful feedback! We are delighted to hear that you are very pleased with the care your husband receives from Orbis Care. It is heartwarming to know that our carers are…read more
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Review from K E (Client) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service given is perfect in all ways, with cheerful staff. Cannot be faulted.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you found our service to be perfect in all ways and that our staff's cheerful demeanour made a positive impact…read more
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Review from Stephen D (Son of Client) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has received Orbis carers four times a day for over six months and their service has been excellent. Previously she had been assigned two other agencies and their level of care paled by comparison. I would not hesitate to recommend Orbis to anyone who has a choice in home care agencies.
Reply from Rajwant Gill, Manager at Orbis Care
We're so glad to hear you're happy with the care we provide for your mother. Your feedback means a lot and helps us improve our services. We really appreciate your trust and support in Orbis Care.
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Review from S S (Daughter-in-law of Client) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After moving my mother-in-law from one care agency to Orbis I can only say wow what a complete difference in the care, compassion and total dedication to my mother-in-law. I would not hesitate to recommend to anyone who is thinking of using a care home. The time and effort they spend with the family
keeping us informed on literally everything is 1st class. Thank you.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you for your kind words and feedback. We are delighted to hear that your experience with Orbis Care and our staff has been positive.
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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Orbis Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Orbis Care is calculated as follows: ( (106 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 118 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Orbis Care is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Orbis Care

What Type of Services does Orbis Care offer?

Orbis Care offers Home Care.

How many Carers does Orbis Care employ?

Orbis Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Orbis Care to verify any information. View our terms and conditions. Orbis Care has an Enhanced Service - more info.