Orbis Care

Forward House, 17 High Street, Henley-in-Arden B95 5AA
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9.9 21 Reviews
  • Orbis Care, Henley-in-Arden
Orbis Care is a dedicated provider of high-quality home care services for the elderly, located in Henley-in-Arden, Warwickshire. Established in 2021, Orbis Care offers personalised support tailored to the unique needs of each individual, ensuring they can enjoy the comfort and familiarity of their own homes while receiving the care they need. Orbis Care is known for its compassionate approach to care, focusing on enhancing the quality of life for its clients. Services range from personal care and assistance with daily living activities to more specialised support for those with dementia, mental health conditions, and physical disabilities. Orbis Care is committed to upholding the highest standards of care, as evidenced by their detailed oversight and the continuous training of their dedicated staff. With a vision to provide effective, responsive, and well-led services, Orbis Care strives to be a trusted name in homecare, making a positive impact in the community and the lives of those they serve.
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Care Provided by Orbis Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27
  • Weekly Live-in Care Fees: from £1540

Please get in touch for pricing relating to overnight and live in care services.

These prices are only a guideline, please contact Orbis Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Orbis Care Ltd

Person in Charge

  • Rajwant Gill (Manager)

Orbis Care Reviews (21)

9.9

Orbis Care has a Review Score of 9.9 (9.890) out of 10, based on 20 reviews in the last 2 years.
Over all time Orbis Care has 21 reviews.

Overall Experience
  • 18
  • 3
  • 0
  • 0
  • 0
Date Published
  • 21
  • 3
  • 10
  • 20
  • 1
Reviewer Connection to Orbis Care
  • 9
  • 4
  • 3
  • 2
  • 2
  • 1
Total of 21, showing 21-21
Review from S M (Daughter of Client) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful and brilliant communication, very supportive in ongoing care for my father. Staff carers and management team have always been able to inform me of the ongoing progress of my father whilst in their care and would highly recommend their services. Thank you for the support you have given me
throughout this time.
Reply from Rajwant Gill, Manager at Orbis Care
Thank you for the wonderful feedback; we are delighted that you are happy with the care we are providing.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Orbis Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Orbis Care is calculated as follows: ( (106 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 118 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Orbis Care is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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