Orbis Care

Raj co-founded Orbis Care and is our Registered Manager. She has worked in home care for around ten years. She started in care coordination before setting up Orbis. She leads the care team day-to-day, oversees every care package, and is usually the first person families speak to when they get in touch. Raj holds a Level 5 Diploma in Leadership for Health and Social Care and a specialist qualification in the Mental Capacity Act and Deprivation of Liberty Safeguards. She runs much of our staff training herself, and that training was Highly Commended at the Stars of Social Care 2026. In 2026, Raj was also a finalist in the West Midlands Care Association Excellence in Care Awards (Director or Owner), the Social Care Leadership Awards (Executive Home Care Leader) and the Great British Care Awards West Midlands (Workforce Development and The Three Rs). Read less

Prabh co-founded Orbis Care with Raj and looks after the business side. That covers finance, payroll, HR, recruitment and the systems our team relies on. You’re less likely to meet him on a visit, but his work is why carers are paid on time, rotas run smoothly and the office has what it needs to support clients well. Prabh and Raj have run the Birmingham Half Marathon and taken part in Trek 26 together, raising money for Alzheimer’s Society. Read less

Terri keeps the day-to-day running of care on track, from staffing and carer support to making sure every visit is covered. If a carer is off sick or a client’s needs change, she sorts out the cover and makes sure the right people know. Like the rest of the office team, she gives some of her own time each month to get out with clients. One client had become less steady on her feet and missed her daily walk, so Terri walked it with her. Neighbours came out to say hello, and they finished with coffee and cake. Another client hadn’t felt safe in her shower, so Terri took her to a mobility shop in Henley-in-Arden to find a stool that fitted. Read less

Manpreet plans visit times and matches carers to clients. She looks at more than who is free. Manpreet considers each person’s routine, preferences and needs so that clients see familiar faces and visits fit around their day. If anything about your rota changes, she is usually the one who lets you know. She is also a good first contact if you need to move a visit or have a question about who is coming. Read less

Tonii looks after the office, from answering calls to handling paperwork, and makes sure your message reaches the right person quickly. For many families, she is the first friendly voice when they ring us. Behind the scenes, she keeps records up to date so the rest of the team has the information they need to support each client well. Read less