Submit a Review for Tanshe Care Services
1 Wester Shawfair, Shawfair Park, Dalkeith, EH22 1FD
View Full Details of Tanshe Care ServicesLatest Reviews for Tanshe Care Services
05 August 2025
I have found Tanshe to be very professional and caring. They strive to provide excellent continuity of care, with the same staff supporting my mother on a regular basis. The staff are respectful, caring, and reliable. When I have had any concerns the management team are very responsive and I have had conversations as well as in person meeting with the manager. Having a background in nursing and care management I am very impressed with the service. I feel that I can approach the management team anytime to raise a concern and they work hard to address the issue. I would highly recommend Tanshe to anyone seeking care services. They are genuinely caring, professional and reliable. Recently my mother fell and the worker stayed with my mum for two hrs until I arrived. This alleviated some of the stress in this situation as I knew the worker and she is a very caring competent person.
04 August 2025
The staff from Tanshe attended to my husband everyday morning and night. They were always punctual , friendly helped us out of a couple of problems. My husband enjoyed the banter with them and always looked forward to seeing them.
25 June 2025
IGNORE ALL THE FAKE 5 STAR REVIEWS you see elsewhere - They are an absolute disgrace of a care company. My brother-in law had a weekend stay with these carers and came back with numerous bruises all over his body, hand prints, grab marks and foreign object marks. A forensic scientist had to review my brother's body and identify the abuse these carers did to him. We have never seen him so shaken up and timid in our whole life's, the only incident this so called care company informed us of was him "falling off a scooter" which we then later discovered from cctv he was pushed off it. If you have any sort of compassion or care for your loved one then don't let them be in the care of these people.
19 June 2025
I can't express enough how happy I am with the care my grandmother receives. She is 92 years old, doesn't speak English, and has Alzheimer's and dementia. Even with all these issues, the care she receives from the staff is absolutely incredible. They are incredibly nice toward my grandmother. They have a lot of patience. They find ways to communicate with my grandmother, even learning to speak my grandmother's language. They take her out for walks, give her medication, clean up her house and take her anywhere that will help her mental health. Every day she is incredibly happy with her caregivers and I feel that I can be completely calm leaving my grandmother in her hands.
02 October 2024
Cannot praise this firm high enough, my son is autistic, the carers look after his emotional needs and cleaning amazing, took so much stress off us as a family, they will do anything to help, absolutely five-star, well done girls, this company is fantastic and you don't get many care companies with these standards.
17 June 2022
Excellent service and very friendly. My husband's care package is three times a day, seven days a week. He gets help with personal hygiene ie, washing, shaving, brushing his teeth and getting dressed in the morning. At lunchtime, they feed him and evening is a repeat of the morning, only putting his pyjamas on.
Latest Reviews for Tanshe Care Services
05 August 2025
I have found Tanshe to be very professional and caring. They strive to provide excellent continuity of care, with the same staff supporting my mother on a regular basis. The staff are respectful, caring, and reliable. When I have had any concerns the management team are very responsive and I have had conversations as well as in person meeting with the manager. Having a background in nursing and care management I am very impressed with the service. I feel that I can approach the management team anytime to raise a concern and they work hard to address the issue. I would highly recommend Tanshe to anyone seeking care services. They are genuinely caring, professional and reliable. Recently my mother fell and the worker stayed with my mum for two hrs until I arrived. This alleviated some of the stress in this situation as I knew the worker and she is a very caring competent person.
04 August 2025
The staff from Tanshe attended to my husband everyday morning and night. They were always punctual , friendly helped us out of a couple of problems. My husband enjoyed the banter with them and always looked forward to seeing them.
25 June 2025
IGNORE ALL THE FAKE 5 STAR REVIEWS you see elsewhere - They are an absolute disgrace of a care company. My brother-in law had a weekend stay with these carers and came back with numerous bruises all over his body, hand prints, grab marks and foreign object marks. A forensic scientist had to review my brother's body and identify the abuse these carers did to him. We have never seen him so shaken up and timid in our whole life's, the only incident this so called care company informed us of was him "falling off a scooter" which we then later discovered from cctv he was pushed off it. If you have any sort of compassion or care for your loved one then don't let them be in the care of these people.
19 June 2025
I can't express enough how happy I am with the care my grandmother receives. She is 92 years old, doesn't speak English, and has Alzheimer's and dementia. Even with all these issues, the care she receives from the staff is absolutely incredible. They are incredibly nice toward my grandmother. They have a lot of patience. They find ways to communicate with my grandmother, even learning to speak my grandmother's language. They take her out for walks, give her medication, clean up her house and take her anywhere that will help her mental health. Every day she is incredibly happy with her caregivers and I feel that I can be completely calm leaving my grandmother in her hands.
02 October 2024
Cannot praise this firm high enough, my son is autistic, the carers look after his emotional needs and cleaning amazing, took so much stress off us as a family, they will do anything to help, absolutely five-star, well done girls, this company is fantastic and you don't get many care companies with these standards.
17 June 2022
Excellent service and very friendly. My husband's care package is three times a day, seven days a week. He gets help with personal hygiene ie, washing, shaving, brushing his teeth and getting dressed in the morning. At lunchtime, they feed him and evening is a repeat of the morning, only putting his pyjamas on.