I have nothing but praise for Baseobs Care company, having been a
service user myself for well over a year. The management and staff are
exemplary in every respect. They are first class communicators, and go
the extra mile to make sure clients needs are met. The carers are
skilled, kind, caring and courteous at all times. That cannot be easy at
times. But they have never failed, always maintaining the very high
standards of care and kindness. Only the truly dedicated can do their
jobs as well as these care staff do. I am so glad I chose this firm and
would not hesitate in giving them 100% star rating.
25 March 2025
Don't waste your time with them. Don't trust all of the staff who works
there are not the best, rude and lie. They don't turn up on time, leave
early . They ask for money. Open the door while family members on the
toilet and the door was shut and a sign saying "don't open".
Open front door with dogs standing at the front door with no awareness
(if the dogs got out would be very cross). Don't put cotsides up, had a
seizure then reported us for lifting back up. Talking about other
clients in house. Damage property. Not hoist trained. Talk over you.
Refuse to shower as come late. Very disappointed, expect more.
Latest Reviews for Baseobs Care Ltd
13 June 2025
I have nothing but praise for Baseobs Care company, having been a
service user myself for well over a year. The management and staff are
exemplary in every respect. They are first class communicators, and go
the extra mile to make sure clients needs are met. The carers are
skilled, kind, caring and courteous at all times. That cannot be easy at
times. But they have never failed, always maintaining the very high
standards of care and kindness. Only the truly dedicated can do their
jobs as well as these care staff do. I am so glad I chose this firm and
would not hesitate in giving them 100% star rating.
25 March 2025
Don't waste your time with them. Don't trust all of the staff who works
there are not the best, rude and lie. They don't turn up on time, leave
early . They ask for money. Open the door while family members on the
toilet and the door was shut and a sign saying "don't open".
Open front door with dogs standing at the front door with no awareness
(if the dogs got out would be very cross). Don't put cotsides up, had a
seizure then reported us for lifting back up. Talking about other
clients in house. Damage property. Not hoist trained. Talk over you.
Refuse to shower as come late. Very disappointed, expect more.