Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Latest Reviews for Purple Lilac Healthcare

stars
stars 17 September 2025
The girls from Purple Lilac cared for my mum for 3 months coming to our home 4 times per day. They were always punctual and arrived with smiles. They were very gentle, patient and caring and mum felt very comfortable. This is so important when you are in your own home. Mum really enjoyed chatting to the girls and there is nothing negative to say. All the carers were just lovely and myself and my dad really appreciate the care they gave to mum xxx
Review from Claire P (Daughter of Client/Service User)
stars
stars 07 November 2023
Purple Lilac Healthcare have been looking after both my mum and dad for 6 months now and I have nothing but praise for each and every one of their ladies. Having had a bad experience with a less than satisfactory care company I have no words to express how relieved myself and my family now feel knowing that Mum and Dad are happy with their care. Purple Lilac go over and above, they respect my parents' dignity, show professionalism at all times and have built a rapport to allow all to have a good ole laugh now and again. I could not recommend more.
Review from L M (Daughter of Client/Service User)