I have been delighted with the support my mum has received over the past few months. There has been a small team of regular staff and all the staff have been patient and kind and they keep me well informed . Mum looks forward to their support each morning, particularly a cup of tea in bed before
they support her to get up and ready for the day.
06 November 2025
We would like to thank Premier for all the help and support they gave to both my mum and our family. They emailed GPs and arranged occupational Heath visits and arranged so many things we did not know we were entitled to receive. We had to arrange emergency cover for mum following a few falls and
with mum having dementia it was very confusing for her, however the carers were so kind and understanding with mum that she soon settled and we were devastated that Adult Social Care would not agree to us continuing with Premier.
30 September 2025
After my father left hospital following a stroke he needed a full care package and we were recommended an agency by the hospital who were absolutely horrific (I could go on and on).
Eventually we made the big decision to switch carers to Premier and, I simply cannot overstate how much better
things became.
Not only were they more compassionate and kind, but they made proper food - gave him a much better amd balanced diet, they took time to sit and talk, they motivated and helped him with his daily exercises. Most of all, there was never a rush to leave.
The team became close friends with my dad, and would take time to chat about all sorts - so important.
I also have to thank the management team. It's thanks to the time and effort they take to select, train and support their staff that makes it all work so well.
My father's final weeks were much, much, better than they would otherwise have been. I just wish we'd found Premier earlier.
Such a really lovely group of people.
13 August 2025
The two members of staff who visited us to review my mother's care were great. Really helpful and knew their stuff.
07 July 2025
We find the carers polite and helpful and always on time. Each carer has been delightful.
27 June 2025
The carer is doing an outstanding job caring for my father, and they have established a strong bond of trust and care. She is professional in everything she does and always seeks to excel. She is also a calm, pragmatic character who doesn't get easily frustrated or flustered. As a family we couldn't
be happier that she is caring for our father, father-in-law, and grandfather.
05 June 2025
From the outside looking in, as this is the first time we have had to have carers for my wife and I feel their care has been first class throughout. Thank you to all the staff at Premier Care.
05 June 2025
I find all the team of Premier very helpful, understanding, encouraging of all my needs. I have been very well looked after and cared for since day one. They all speak to me and not over me to my family as if I wasn't there. I also enjoy their company when they are here.
23 April 2025
The person I arranged for Premier Care to support on a weekly outing (4 hours) is autistic, does not speak, has learning disabilities and is in his 60s. He is also happy, in good health with good mobility and his weight under control. This is at least partly due to the friendly care and attention
to detail of the Premier Care staff who support him to walk as far as he comfortably can, to enjoy public transport, and to enjoy the odd snack without overeating.
10 April 2025
My experience has been excellent. Everyone who helped me has been polite and made me feel at ease.
26 March 2025
Everyone very caring, patient and reliable.
17 December 2024
My personal experience has always been good. All the staff have been kind and courteous. They do not always stay the full hour and have to go on to their next appointment. Language and good communications is the main problem and could be improved. The general level of care is excellent and all the
carers are kind. Many carers do extra things to help me. But language is the main concern.
04 December 2024
I was diagnosed with Parkinsons several years ago which is now progressively getting worse and now require help with activities of daily living, particularly with personal hygiene. The care I have received from the company has been very good, thank you.
02 December 2024
Very good. Management staff are pleasant to deal with. Carers, excellent time keeping, helpful and understanding.
Being local helps as they are never far away.
05 November 2024
This is Mum's 3rd week of the carers coming in to tend to her needs. All the carers have been fantastic with Mum, she feels very comfortable with them all. They treat her with the utmost respect, and they talk to her, not at her. She has a very good rapport with all of them. Pease keep on doing what
you are doing.
26 September 2024
My mother felt comfortable with her care workers. They provided good support and helped her as she needed. They were very pleasant and caring, arrived on time and completed most tasks. A couple of times minor things were missed but they were not a problem. The only downside was some initial
confusion over hours and costs.
05 September 2024
I have been very pleased with the care that I received after an operation on my right hand that meant that I was unable to use that hand to look after myself and needed care help in many ways. Preparing meals and 'housework', attending to my personal hygiene. My live-in carer was very attentive and
soon learnt how and when I needed help. We soon were able to build up a relationship that meant that I did not need to ask for help, help was offered when the help was needed, in a way I wished it to be done. The office staff have always been easy to contact and attend to the reason for contacting them.
09 August 2024
Very good. Helpers arrived on time regularly and were considerate, washed and dressed me properly. Massaged my leg thoroughly. Very polite, good service.
31 July 2024
Premier Care Support, Home Care have been adaptable in offering the support my father has needed following an operation. The home caregiver has been attentive, approachable and willing to learn the way my father likes things to be in his own home and continues to encourage his independence. I would
recommend the service to others.
22 July 2024
I have been very happy with the service of Premier Care Support, especially the two carers that have made my husband at ease as we can understand what they are telling him, so I wonder if I could ask for these two when they come to my husband three times a week. These are known to us and I would be
most grateful.
Latest Reviews for Premier Care Support Ltd
21 November 2025
I have been delighted with the support my mum has received over the past few months. There has been a small team of regular staff and all the staff have been patient and kind and they keep me well informed . Mum looks forward to their support each morning, particularly a cup of tea in bed before
they support her to get up and ready for the day.
06 November 2025
We would like to thank Premier for all the help and support they gave to both my mum and our family. They emailed GPs and arranged occupational Heath visits and arranged so many things we did not know we were entitled to receive. We had to arrange emergency cover for mum following a few falls and
with mum having dementia it was very confusing for her, however the carers were so kind and understanding with mum that she soon settled and we were devastated that Adult Social Care would not agree to us continuing with Premier.
30 September 2025
After my father left hospital following a stroke he needed a full care package and we were recommended an agency by the hospital who were absolutely horrific (I could go on and on).
Eventually we made the big decision to switch carers to Premier and, I simply cannot overstate how much better
things became.
Not only were they more compassionate and kind, but they made proper food - gave him a much better amd balanced diet, they took time to sit and talk, they motivated and helped him with his daily exercises. Most of all, there was never a rush to leave.
The team became close friends with my dad, and would take time to chat about all sorts - so important.
I also have to thank the management team. It's thanks to the time and effort they take to select, train and support their staff that makes it all work so well.
My father's final weeks were much, much, better than they would otherwise have been. I just wish we'd found Premier earlier.
Such a really lovely group of people.
13 August 2025
The two members of staff who visited us to review my mother's care were great. Really helpful and knew their stuff.
07 July 2025
We find the carers polite and helpful and always on time. Each carer has been delightful.
27 June 2025
The carer is doing an outstanding job caring for my father, and they have established a strong bond of trust and care. She is professional in everything she does and always seeks to excel. She is also a calm, pragmatic character who doesn't get easily frustrated or flustered. As a family we couldn't
be happier that she is caring for our father, father-in-law, and grandfather.
05 June 2025
From the outside looking in, as this is the first time we have had to have carers for my wife and I feel their care has been first class throughout. Thank you to all the staff at Premier Care.
05 June 2025
I find all the team of Premier very helpful, understanding, encouraging of all my needs. I have been very well looked after and cared for since day one. They all speak to me and not over me to my family as if I wasn't there. I also enjoy their company when they are here.
23 April 2025
The person I arranged for Premier Care to support on a weekly outing (4 hours) is autistic, does not speak, has learning disabilities and is in his 60s. He is also happy, in good health with good mobility and his weight under control. This is at least partly due to the friendly care and attention
to detail of the Premier Care staff who support him to walk as far as he comfortably can, to enjoy public transport, and to enjoy the odd snack without overeating.
10 April 2025
My experience has been excellent. Everyone who helped me has been polite and made me feel at ease.
26 March 2025
Everyone very caring, patient and reliable.
17 December 2024
My personal experience has always been good. All the staff have been kind and courteous. They do not always stay the full hour and have to go on to their next appointment. Language and good communications is the main problem and could be improved. The general level of care is excellent and all the
carers are kind. Many carers do extra things to help me. But language is the main concern.
04 December 2024
I was diagnosed with Parkinsons several years ago which is now progressively getting worse and now require help with activities of daily living, particularly with personal hygiene. The care I have received from the company has been very good, thank you.
02 December 2024
Very good. Management staff are pleasant to deal with. Carers, excellent time keeping, helpful and understanding.
Being local helps as they are never far away.
05 November 2024
This is Mum's 3rd week of the carers coming in to tend to her needs. All the carers have been fantastic with Mum, she feels very comfortable with them all. They treat her with the utmost respect, and they talk to her, not at her. She has a very good rapport with all of them. Pease keep on doing what
you are doing.
26 September 2024
My mother felt comfortable with her care workers. They provided good support and helped her as she needed. They were very pleasant and caring, arrived on time and completed most tasks. A couple of times minor things were missed but they were not a problem. The only downside was some initial
confusion over hours and costs.
05 September 2024
I have been very pleased with the care that I received after an operation on my right hand that meant that I was unable to use that hand to look after myself and needed care help in many ways. Preparing meals and 'housework', attending to my personal hygiene. My live-in carer was very attentive and
soon learnt how and when I needed help. We soon were able to build up a relationship that meant that I did not need to ask for help, help was offered when the help was needed, in a way I wished it to be done. The office staff have always been easy to contact and attend to the reason for contacting them.
09 August 2024
Very good. Helpers arrived on time regularly and were considerate, washed and dressed me properly. Massaged my leg thoroughly. Very polite, good service.
31 July 2024
Premier Care Support, Home Care have been adaptable in offering the support my father has needed following an operation. The home caregiver has been attentive, approachable and willing to learn the way my father likes things to be in his own home and continues to encourage his independence. I would
recommend the service to others.
22 July 2024
I have been very happy with the service of Premier Care Support, especially the two carers that have made my husband at ease as we can understand what they are telling him, so I wonder if I could ask for these two when they come to my husband three times a week. These are known to us and I would be